Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
High cleanliness standards
Friendly and helpful staff
Comfortable and well-decorated rooms
Cons:
Distance from town
Breakfast selection could improve

Categories

Cleanliness
9.33
Cleanliness was consistently praised across many reviews, indicating a high standard.
Service
9.3
Staff were described as friendly and helpful, contributing positively to the overall experience.
Location
8.84
Location noted as quiet and away from tourist areas, but some reviews mentioned distance from town.
Room Quality
9.29
Rooms were frequently described as clean, comfortable, and well-decorated.
Amenities
8.82
Amenities were satisfactory but with room for improvement noted in reports.
Value for Money
8.78
Reasonable pricing mentioned, though some expectations were not met in terms of amenities.
Food and Beverage
8.33
Breakfast received mixed feedback; improvements suggested in selection.
Overall Experience
9.3
Overall experience was highly rated, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:11

Property Description

Luxurious Accommodation with Modern Amenities

Hotel Pinar Plaza, nestled in Madrid just 2.3 km from Chamartin Railway Station, offers a 4-star experience like no other. The seasonal outdoor pool, private parking, and inviting garden make for a relaxing stay.

Comfortable Rooms and Exceptional Service

The air-conditioned rooms are well-equipped with modern conveniences such as a coffee machine, flat-screen TV, and private bathroom. The 24-hour front desk, free WiFi, and room service ensure a comfortable and seamless experience for all guests.

Culinary Delights and Convenient Location

Indulge in Mediterranean cuisine at the on-site restaurant or sip a drink at the bar. With proximity to Santiago Bernabéu Stadium and IFEMA, Hotel Pinar Plaza is the perfect choice for your Madrid getaway. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9
Based on 594 reviews
Cleanliness: 9.33
Service: 9.3
Location: 8.84
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
L
Luis • extended_group • pt
10
Pros:

Limpeza

2026-04-18 • via Nuitee
M
Morrow • couple • us
9
2026-04-18 • via Nuitee
J
Joana • couple • pt
10
Incrível
Pros:

Tudo

2026-04-18 • via Nuitee
A
Adrian • family_with_children • pl
1
Pros:

great food, nice staff. perfect location.

Cons:

The hotel description states that the rooms provide a private bathroom. This is misleading. The rooms do not have a private bathroom, but only a bathroom area without doors, which is unacceptable and does not meet basic privacy standards. This does not match the information provided at the time of booking and should disqualify this hotel.
The overall rating is 0/10

2026-04-17 • via Nuitee
M
Maureen • couple • gb
10
Great find in north Madrid
Pros:

Stylish, modern and spotlessly clean. Well-equipped rooms. Perfect for a short visit to Madrid. With a 10 minute walk to the metro, and line 1 or 4, the hotel made the city centre very accessible. The taxi journey to the airport was very straightforward.

2026-04-17 • via Nuitee
A
Arabi • solo_traveller • es
10
Pros:

service très bien franchement

Cons:

very good ☺️

2026-04-16 • via Nuitee
N
Nutsiko • couple • ge
8
Good, modern clean 4 star Hotel in Suburbs.
Pros:

Staff were very polite and pleasant. Hotel is very clean and modern. Very Convenient stay.

Cons:

Location was’t great for
Me. It takes about 35-40 minute to get to the city center by metro. This district is for locals, very family oriented calm area. Easy to reach to the airport. Refrigerator was’t cool enough, the conditioner little bit noisy. Window was great, but hard to open partially. Restaurant menu does’t have big variety of choices. We prefer to eat outside.

2026-04-15 • via Nuitee
N
Natallia • couple • es
10
Pros:

Отличное расположение. Рядом метро. Спокойный район. Вкусные завтраки

2026-04-13 • via Nuitee
E
Evelyn • solo_traveller • co
10
2026-04-13 • via Nuitee
L
Luis • solo_traveller • pt
8
2026-04-13 • via Nuitee
A
Anatalia • couple • es
10
Pros:

Me ha encantado, he estado en dos ocasiones y la verdad es el mejor sitio para hospedarse en Madrid

Cons:

Todo muy limpio las habitaciones amplias y muy cómodas

2026-04-11 • via Nuitee
S
Sarah • couple • gb
9
Pros:

couldn’t recommend the hotel enough i’ve stayed a few times before really happy with it

Cons:

unfortunately the pool was having maintenance i think it would’ve been good to have had a heads up

2026-04-10 • via Nuitee
C
Connor • solo_traveller • gb
10
2026-04-09 • via Nuitee
V
Vlad-Petru • solo_traveller • ro
10
2026-04-08 • via Nuitee
J
Jose • solo_traveller • es
8
2026-04-08 • via Nuitee
G
Giacomo • solo_traveller • it
9
2026-04-08 • via Nuitee
F
Filipe • couple • pt
7
Pros:

Hotel bonito, moderno, empregados muito simpáticos, quarto muito limpo e bastante sossegado. Muito silêncio durante a noite.

Cons:

Pequeno almoço tinha pouca variedade e era bastante caro. Muito longe do centro de Madrid.

2026-04-06 • via Nuitee
M
MafaldaMPinto • solo_traveller • pt
7
2026-04-06 • via Nuitee
C
Cesarina • couple • es
10
Pros:

La habitación es amplia, estuvimos en una estándar doble, estuvo muy limpia todo el tiempo de nuestra estadía, el baño es práctico con ducha y toilet separados y muy limpios también. El personal del hotel muy amable, en especial Vanesa y Ana. El desayuno es muy bueno y completo, aunque los dias que estuve sirven lo mismo, por esto lo encuentro un poco caro ya que Mardid cuenta con mucha variedad de lugares, aun asi es muy bueno y si no quieres perder el tiempo buscando lugares es una opción segura y confiable. El lugar está cerca del metro y de la parada de autobuses en una zona muy tranquila, segura y limpia. Es fácil de llegar al centro y los demás barrios de Madrid, ya sea por transporte público o coche. El diseño arquitectónico e interior del hotel me gustó mucho. Sin dudas volveré.

2026-04-05 • via Nuitee
حكمي • couple • sa
9
2026-04-05 • via Nuitee