Courtyard by Marriott Nanaimo

Hotels
Courtyard by Marriott
8.6 (916 reviews)
100 Gordon Street , Nanaimo , ca

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean facilities
Cons:
Overpriced
Inconsistent coffee availability
Issues with housekeeping

Categories

Cleanliness
8.63
The hotel was very clean throughout, providing a positive sentiment.
Service
8.9
Staff were friendly and accommodating with efficient check-in.
Location
9.14
Great central location, easy to reach by car and walkable.
Room Quality
8.59
Rooms were spacious, comfortable, and well-kept.
Amenities
8.62
Included good facilities like a pool and gym, satisfactory for guests.
Value for Money
8.08
Some guests found the hotel a bit overpriced for the services offered.
Food and Beverage
8.13
Breakfast was well presented but some issues regarding menu size.
Overall Experience
8.7
Generally positive experiences despite some negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:06

Property Description

City Views and Modern Comforts
Experience the vibrant city of Nanaimo from the comfort of Courtyard by Marriott. Enjoy stunning city views from our shared lounge and bar, and unwind in our indoor pool and hot tub.

Convenient Amenities
Stay productive with our on-site business centre and stay active in our fitness centre. Indulge in delicious meals at our restaurant and grab snacks from our vending machines.

Multilingual Staff and Nearby Attractions
Our friendly staff speak Arabic, English, and Farsi to cater to your needs. Explore Nanaimo's beauty with activities like hiking and cycling. Don't miss out on visiting nearby attractions like Newcastle Island Marine Park and Wildplay Element Park.

Book now for an unforgettable stay at Courtyard by Marriott Nanaimo.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs CAD 9 per day.

Location

Guest Reviews

8.6
Based on 916 reviews
Cleanliness: 8.63
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.7
P
Peter solo_traveller us
10
Pros:

Location

2026-04-25 via Nuitee
C
Clarisse extended_group pf
9
Pros:

Hôtel très confortable et bien placé. Le personnel était extrêmement gentil et nous a rendu service. On a beaucoup apprécié le jacuzzi et la piscine. On recommande pour un séjour à Nanaimo.

Cons:

J'ai été perturbé par les fenêtres qui ne s'ouvrent pas. Mais les chambres sont bien aérées.

2026-04-15 via Nuitee
A
Asmara family_with_children ca
6
Overrrated
Pros:

The rooms are spacious, and you can find restaurants and things to do within walking distance.

Cons:

To start, when we checked in, they didn't tell us that parking wasn't included. The bathroom curtain smelled bad, like it hadn't even been washed. The rooms have no ventilation, which is so weird. I'm not sure if the bathroom fan is controlled externally, but it took forever to defog. Overall, you can stay elsewhere for a better price and the same services.

2026-04-13 via Nuitee
T
Tommy Lee couple ca
9
2026-04-12 via Nuitee
Ігор couple ua
10
2026-03-22 via Nuitee
L
Lynn solo_traveller ca
7
Great bed, lousy breakfast
Pros:

Friendly, welcoming staff, very comfortable, quiet, dark room and bed, very clean. Love the local indigenous art and stories.

Cons:

Breakfast bowl: kale seemed old, rice and quinoa was cold and covered in mayonnaise, guacamole was a bit brown. Made me very much wish I had waited and eaten at Gabriel’s Café.

2026-03-17 via Nuitee
M
Melinda family_with_children ca
7
Everything would be a 9/10 but the expierance at the restaurant lowered the ratings.
Cons:

The resturant and starbucks was very poor. Need better food, chefs and someone who is actually a barista.

2026-03-10 via Nuitee
J
Johnston family_with_children ca
8
Welcoming and kind
Pros:

Close to theatre for dance competition

Cons:

The smell in the front lobby. It was too strong.

2026-03-10 via Nuitee
D
Danielle couple ca
9
2026-02-28 via Nuitee
S
Suzanne solo_traveller ca
10
Pros:

Clean and comfortable and great amenities

2026-02-26 via Nuitee
A
Alanna family_with_children ca
9
2026-02-25 via Nuitee
K
Kerry couple us
8
Great
Pros:

Very clean and loved the amenities available

2026-01-28 via Nuitee
D
Douglas couple ca
10
Perfect
Pros:

Clean and comfortable

Cons:

I liked everything

2026-01-21 via Nuitee
W
Wei Cheng couple ca
10
2026-01-20 via Nuitee
P
Przemyslaw couple ca
9
2026-01-20 via Nuitee
S
Sandra solo_traveller ca
7
2026-01-19 via Nuitee
E
Emilia couple de
8
2026-01-19 via Nuitee
S
Stephanie couple ca
9
2026-01-19 via Nuitee
C
Charmaine extended_group ca
10
I'm coming back to stay! Pls make the hot tub hotter ;)
Pros:

The bed was super comfy, the room was really nice! The couch was so cute, circular and chique. Hotel amenities also really nice. Love that the pool and hot tub is open until 11pm. The gym is great! So centrally located right in the heart of downtown, could walk everywhere. Loved the restaurants nearby. The staff were honestly so amazing, welcoming and kind. They were really great!!

Cons:

Hot tub wasn't hot enough. The desk for working was too close to the TV and not big enough. Wish there was a hot water kettle, wasn't sure how to make tea. A drinking water refill station on every floor would be amazing. Bathrooms were great and gorgeous but below the sink a shelf would be ideal for putting toiletries bags. Otherwise there wasn't really a place for it. The pull out bed on the couch could be way more comfortable. It was not. LOL. Too springy.

2026-01-19 via Nuitee
M
Meagan couple ca
10
Clean comfortable and close to many things
Pros:

Our room was comfortable and clean, the hotel is a 15 minute or less drive to the airport/ferry. The hotel is near some really nice date spots (museums, cafes, casino, restaurants, and the harbour front walkway).

2026-01-19 via Nuitee