Courtyard by Marriott Nanaimo

Hotels
Courtyard by Marriott
8.6 (938 reviews)
100 Gordon Street , Nanaimo , ca

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean facilities
Cons:
Overpriced
Inconsistent coffee availability
Issues with housekeeping

Categories

Cleanliness
8.63
The hotel was very clean throughout, providing a positive sentiment.
Service
8.9
Staff were friendly and accommodating with efficient check-in.
Location
9.14
Great central location, easy to reach by car and walkable.
Room Quality
8.59
Rooms were spacious, comfortable, and well-kept.
Amenities
8.62
Included good facilities like a pool and gym, satisfactory for guests.
Value for Money
8.08
Some guests found the hotel a bit overpriced for the services offered.
Food and Beverage
8.13
Breakfast was well presented but some issues regarding menu size.
Overall Experience
8.7
Generally positive experiences despite some negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:06

Property Description

City Views and Modern Comforts
Experience the vibrant city of Nanaimo from the comfort of Courtyard by Marriott. Enjoy stunning city views from our shared lounge and bar, and unwind in our indoor pool and hot tub.

Convenient Amenities
Stay productive with our on-site business centre and stay active in our fitness centre. Indulge in delicious meals at our restaurant and grab snacks from our vending machines.

Multilingual Staff and Nearby Attractions
Our friendly staff speak Arabic, English, and Farsi to cater to your needs. Explore Nanaimo's beauty with activities like hiking and cycling. Don't miss out on visiting nearby attractions like Newcastle Island Marine Park and Wildplay Element Park.

Book now for an unforgettable stay at Courtyard by Marriott Nanaimo.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs CAD 9 per day.

Location

Guest Reviews

8.6
Based on 938 reviews
Cleanliness: 8.63
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.7
S
Steve solo_traveller ca
8
2026-05-16 via Nuitee
S
Steve solo_traveller ca
8
2026-05-16 via Nuitee
N
Nicole family_with_children ca
1
Overall, I definitely would not recommend unless you are ok with the above.
Pros:

The location was good because it was beside the Port Theater.

Cons:

Garbages and recycling were not emptied entire stay. Towels were not picked up and replaced entire stay. In fact, house keeping never came once and this was with 2 young children and 2 adults. Bed was very uncomfortable. Overpriced. Grungy.

2026-05-15 via Nuitee
R
Roger couple ch
7
Cons:

Bad war nicht sehr sauber. Dreckiger Boden und dreckige Kittfugen.

2026-05-09 via Nuitee
F
Fei solo_traveller ca
10
2026-05-08 via Nuitee
G
Geert couple nl
8
Goed hotel voor een tussenstop
Pros:

Locatie. Schoon. Goed bed.

Cons:

Geen ontbijt.

2026-05-05 via Nuitee
L
Lily extended_group ca
8
2026-05-05 via Nuitee
J
Jose solo_traveller ca
6
2026-05-02 via Nuitee
S
Susan couple ca
8
Cons:

Internet access was complicated

2026-05-02 via Nuitee
C
cotton solo_traveller ca
9
2026-05-01 via Nuitee
L
Laurel solo_traveller ca
9
Would definitely stay again!
Pros:

Central location
Friendly staff
Clean

2026-05-01 via Nuitee
P
Peter solo_traveller us
10
Pros:

Location

2026-04-25 via Nuitee
C
Clarisse extended_group pf
9
Pros:

Hôtel très confortable et bien placé. Le personnel était extrêmement gentil et nous a rendu service. On a beaucoup apprécié le jacuzzi et la piscine. On recommande pour un séjour à Nanaimo.

Cons:

J'ai été perturbé par les fenêtres qui ne s'ouvrent pas. Mais les chambres sont bien aérées.

2026-04-15 via Nuitee
A
Asmara family_with_children ca
6
Overrrated
Pros:

The rooms are spacious, and you can find restaurants and things to do within walking distance.

Cons:

To start, when we checked in, they didn't tell us that parking wasn't included. The bathroom curtain smelled bad, like it hadn't even been washed. The rooms have no ventilation, which is so weird. I'm not sure if the bathroom fan is controlled externally, but it took forever to defog. Overall, you can stay elsewhere for a better price and the same services.

2026-04-13 via Nuitee
T
Tommy Lee couple ca
9
2026-04-12 via Nuitee
Ігор couple ua
10
2026-03-22 via Nuitee
L
Lynn solo_traveller ca
7
Great bed, lousy breakfast
Pros:

Friendly, welcoming staff, very comfortable, quiet, dark room and bed, very clean. Love the local indigenous art and stories.

Cons:

Breakfast bowl: kale seemed old, rice and quinoa was cold and covered in mayonnaise, guacamole was a bit brown. Made me very much wish I had waited and eaten at Gabriel’s Café.

2026-03-17 via Nuitee
M
Melinda family_with_children ca
7
Everything would be a 9/10 but the expierance at the restaurant lowered the ratings.
Cons:

The resturant and starbucks was very poor. Need better food, chefs and someone who is actually a barista.

2026-03-10 via Nuitee
J
Johnston family_with_children ca
8
Welcoming and kind
Pros:

Close to theatre for dance competition

Cons:

The smell in the front lobby. It was too strong.

2026-03-10 via Nuitee
D
Danielle couple ca
9
2026-02-28 via Nuitee