Holiday Inn Express & Suites Courtenay - Comox by IHG

Hotels
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Holiday Inn Express
8.8 (639 reviews)
310 Hunt Road , Courtenay , CA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Cons:
Cleanliness issues
Pool not functioning properly
Noisy rooms

Categories

Cleanliness
8.46
A few mentions of cleanliness issues, such as dirty baseboards and an unclean coffee maker shelf.
Service
9.43
Staff were reported as very polite and helpful throughout the stay.
Location
9.27
Cited as convenient with easy access to nearby amenities and attractions.
Room Quality
8.72
Overall comfortable but some issues with bed configuration led to disappointment.
Amenities
8.55
Pool issues noted, but the presence of a pool is a positive factor.
Value for Money
8.71
Good overall value considering the amenities and location.
Food and Beverage
8.76
Breakfast received positive remarks but some logistical issues noted.
Overall Experience
8.53
Mixed reviews but overall enjoyable with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:23

Property Description

Modern Amenities and Comfortable Rooms
Holiday Inn Express & Suites - Courtenay - Comox offers air-conditioned rooms equipped with all the essentials for a relaxing stay, from a coffee machine to a safety deposit box. The modern decor and comfortable furnishings ensure a pleasant experience for all guests.

Convenient Location
Situated just a short distance from Comox Ferry Terminal and Comox Valley Airport, this hotel provides easy access for travelers. Whether you're arriving by air or sea, the hotel's location makes it a convenient choice for your stay in Courtenay.

IHG Quality and Service
As an IHG Hotel, Holiday Inn Express & Suites upholds the brand's reputation for quality and service. Enjoy a seamless experience with attentive staff, well-maintained facilities, and a commitment to guest satisfaction.

Book your stay at Holiday Inn Express & Suites - Courtenay - Comox for a comfortable and convenient hotel experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 639 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.27
Room Quality: 8.72
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.53
L
Leah • couple • ca
10
2026-10-27 • via Nuitee
J
Jodie • couple • ca
10
Clean, comfortable, nice staff, easy check in/out.
Pros:

The hotel is new and very clean, the bed was comfortable, and the breakfast was tasty with lots of options. It was very good value.

2026-10-27 • via Nuitee
A
Ashley • couple • ca
8
2026-10-26 • via Nuitee
M
Mathias • couple • ca
10
Nice comfy and clean room, with spectacular view.
Pros:

The view of the surrounding area from the room was fantastic. Room was clean and comfortable. Free breakfast was good.

Cons:

There was a beeping coming from outside the room that was not constant but there consistently. I'm not sure if it was an alarm from a neighbouring room, but it was there and then stop then start again. It was more noticeable during the night when it was quiet.

2026-10-22 • via Nuitee
L
Laura • family_with_children • ch
6
Pros:

Praktisch um zum Fährhafen zu gelangen. Nahe Einkaufsmöglichkeiten.

Cons:

Das Badezimmer hat extrem nach Urin gestunken. Das Personal hat sofort reagiert, als wir es gemeldet haben, dennoch hat es dannach noch immer gestunken. Das Frühstück war enttäuschend. Der Pool ist sehr in die Jahre gekommen.

2026-10-17 • via Nuitee
S
Susan • extended_group • ca
10
Pros:

Everything and the great service. They even let us put a cooler bag in their freezer so our fish would stay frozen.

Cons:

Not having a freezer in the fridge.

2026-10-10 • via Nuitee
T
Tameer • couple • ca
10
IT provided everything we needed to enable our visit with family. Our grandkids loved the pool!!!
Pros:

Breakfast choices were excellent! Even included gluten-free options.

2026-10-09 • via Nuitee
J
Jennifer • solo_traveller • ca
10
Great! Thank you.
Pros:

Breakfast was good. Lots of choices.

Cons:

Floor was sticky in serving area.

2026-10-08 • via Nuitee
E
Everlyn • couple • us
5
Pros:

Breakfast prepared and cooked well 😋

2026-10-08 • via Nuitee
J
Jane • family_with_children • us
9
2026-09-17 • via Nuitee
T
Tony • family_with_children • pt
9
2026-09-13 • via Nuitee
T
Teresa • family_with_children • de
8
Nice hotel with a good breakfast
Pros:

We booked this hotel to explore the east of Vancouver island. It is quite well located to go on day trips to Campbell River or to different beaches. The breakfast had a surprisingly big variety and our kids loved the pool. Good value for money!

Cons:

It is easy to access via car, but not a very beautiful location to explore the area and walk around.

2026-09-11 • via Nuitee
D
David • couple • gb
8
very very good
2026-09-08 • via Nuitee
S
Stefanie • solo_traveller • ch
10
2026-09-06 • via Nuitee
S
Susanne • couple • de
9
Pros:

Super Zimmer mit ausreichend Stauraum, reichlich Parkplätze

Cons:

Frühstück ist okay, Getränke in Plastik-, Pappbecher

2026-09-02 • via Nuitee
S
Shane • family_with_children • au
10
2026-09-01 • via Nuitee
S
Shannon Alfred • solo_traveller • ca
8
Over good stay
Pros:

Good location and comfortable, clean air-conditioned room.

Cons:

The only down fall was the keriug machines didn't work for morning coffee in the room. First one was broken, and the replacement wouldn't pump the water through.

2026-08-31 • via Nuitee
M
Margaret • couple • ca
10
2026-08-29 • via Nuitee
K
Kat • solo_traveller • ca
9
Great stay
Pros:

We stayed here for 3 nights. Brand new hotel with clean and modern facilities. Friendly staff and great breakfast options!

2026-08-24 • via Nuitee
R
Richard • couple • ca
7
Nice hotel but needed more clarification on the billing and cleaning could have been better.
Pros:

The hotel was nice

Cons:

I did not like the way the charges were split into 2 bills. I signed a form when we checked in and got 2 emails with separate charges. It was confusing. We have stayed at this hotel for the past three years. It is convenient and we like it. It is confusing when the charges are split into two charges! The bathroom had someone else’s hair on the shower and floor. It could have been cleaned better. I had to call the front desk for more amenities. This is a nice hotel but lacked a few things.

2026-08-24 • via Nuitee