Facilities

Front entrance ramp
Free WiFi
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Luxurious amenities
Incredible views
Helpful staff
Clean and spacious rooms
Cons:
No vanity table in master bathroom
Construction noise on weekdays
External lighting issue on terrace

Categories

Cleanliness
9.38
The property was clean and tidy throughout.
Service
9.99
Extremely helpful hosts and very warm welcome.
Location
9.89
Terrific location; easy access to hikes and away from tourist central.
Room Quality
9.34
The apartment was enormous and absolutely stunning.
Amenities
9.57
Incredible amenities and heated pools.
Value for Money
9.33
Standard quality for this hotel tier, but seemed very reasonable for the luxury offered.
Food and Beverage
9.38
Standard quality for this hotel tier.
Overall Experience
9.95
Absolutely amazing stay with great memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:45

Property Description

Outdoor Pool and Terrace: Relax and unwind by taking a dip in the outdoor pool or soaking in the stunning views from the terrace.

Luxurious Accommodations: Indulge in comfort with air-conditioned rooms featuring memory foam beds, premium bedding, and private balconies or patios.

Convenient Location: Situated in Santiago del Teide, our hotel is within walking distance of popular attractions such as Ocean Explorer and Oasis Los Gigantes Public Pool.

Ready to experience a blend of relaxation and luxury? Book your stay at Crystal I Luxury Apartments for a truly unforgettable getaway.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

See all policies

Location

Guest Reviews

9.6
Based on 130 reviews
Cleanliness: 9.38
Service: 9.99
Location: 9.89
Room Quality: 9.34
Amenities: 9.57
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.95
P
Patrick couple ie
10
Pros:

Amazing view. Apartment is definitely a 5 star venue. Just a beautiful environment to wake up in. We loved it and would highly recommend

Cons:

We have no complaints

2026-03-28 via Nuitee
M
Monika extended_group de
10
Pros:

Herrliche Lage mit einer fantastischen Aussicht

2026-03-27 via Nuitee
M
Mohamed extended_group ae
10
Pros:

المنظر الجميل و حسن معاملة الاستقبال

Cons:

لا شيء

2026-03-26 via Nuitee
N
Nicoletta couple it
10
2026-03-15 via Nuitee
H
Horst solo_traveller de
4
TG war guter Komfort, Baulärm hätte man ankündigen können
Pros:

Gute Ausstattung und sehr sauber

Cons:

Baulärm war leider nicht angekündigt nebenan zwei große Baustellen mit Lärm von Montag bis Samstag.

2026-03-11 via Nuitee
B
Bohdan family_with_children ua
10
2026-03-11 via Nuitee
K
Kacper couple pl
10
10/10!!
Pros:

We were kindly welcomed by Manuela. All instructions were clear.
An apartament is modern and has a lot of room. The view of the cliffs and ocean is amazing. Best place for a sunset.
In the apartment we can find everything what we need for stay with no worries - dishes, washing machines with dryer and other home appliances.
There is a private closed garage, so you do not loose a time for looking a free spot.

Absolutely 10/10

2026-03-09 via Nuitee
V
valerie extended_group fr
10
Magnifique… Nous reviendrons !
Pros:

La localisation, la modernité et l’espace de l’appartement et la terrasse. La vue fabuleuse. L’accueil du personnel.

Cons:

Tout était parfait.

2026-03-08 via Nuitee
P
Patrick couple be
9
Prachtige accommodatie en lokatie
Pros:

De lokatie , de accommodatie met prachtig terras en uitzicht , de ontvangst door het team . Kortom de lokatie en accommodatie bied alles voor een fantastische vakantie

Cons:

De bouw werkzaamheden naast het appartement met s'ochtend en overdag veel lawaai en ongemak ! Wij hebben ook een aantal locaties die we verhuren . Op plaatsen waar bouw werkzaamheden in de buurt waren die stoorden werd steeds een financiële compensatie voorzien voor de huurders

2026-03-08 via Nuitee
R
Robin extended_group nl
10
Perfect
Pros:

De ruimte en de complete keukeninrichting

Cons:

Geen tv in de kleine slaapkamer

2026-03-02 via Nuitee
K
Kristof extended_group be
9
Enorm genoten van ons verblijf hier, we komen zeker terug
Pros:

Ruim, mooi zicht, groot zwembad beschikbaar, verzorgd, snelle service

2026-02-22 via Nuitee
M
Marie-Louise family_with_children dk
10
2026-02-14 via Nuitee
B
Björn family_with_children de
10
Traumhaftes Apartment mit Blick auf La Gomera
Pros:

Sehr moderne und luxuriöse Anlage. Die Wohnung macht einen sehr hochwertigen Eindruck. Es hat uns an Nichts gefehlt. Die Aussicht vom Berghang aus über den Ort auf das Meer war einfach herrlich. Die Terrasse ist fast so groß, wie der Rest der Wohnung. Und den Sonnenuntergang aus dem Whirlpool heraus zu verfolgen, war ein besonders Erlebnis. Das ganze Team war sehr zuvorkommend und freundlich. Fragen wurden per Whatsapp sehr zeitnah beantwortet. Der Stellplatz in der Tiefgarage rundet den perfekten Aufenthalt ab.

Cons:

Die Baustelle nebenan. Es war zwar nicht wirklich laut, aber wenn gegen 07:30 Uhr die Kräne anfangen zu arbeiten, dann stört das doch schon etwas. Die Betten waren etwas zu kurz, wir haben aber trotzdem sehr gut geschlafen.

2026-02-09 via Nuitee
M
Martina couple cz
9
2026-01-20 via Nuitee
A
András extended_group hu
9
Pros:

A hatalmas tér, a panoráma, az elhelyezkedés, a felszereltség , a megközelíthetőség , az ágy, az étkező remek.a zuhanyzó jó nagy a tisztaság is rendben volt.

Cons:

Apróságok, amiken könnyű volna javítani és akkor tényleg tökéletes lenne.
A tusoló mindkét zuhanykabinban kicsit hibás, a mosogatónál nagyon sok idő után érkezik melegvíz a víz nyomása nagyon alacsony , a sarkokban a szilikonfuga mindenhol hiányos , csúnya és a jakuzzi karbantartása is aktuális lenne. Ezenkívül jó lenne a zuhanykabinon kívül egy-két ruha akasztó is.

2026-01-18 via Nuitee
M
Meelis Marmor family_with_children ee
10
2026-01-07 via Nuitee
N
Namrata family_with_children us
10
Luxurious, well thought out, amazing apartment
Pros:

This is an absolutely amazing property with incredible amenities, pure luxury and the best management. Parking is in the garage, it’s a terrific location (especially if you’re looking to be a bit away from tourist central), easy to get to a bunch of hikes and south of island easily. Every little detail was well thought of.

Cons:

Loved it all.

2025-12-26 via Nuitee
S
Sara Sahovic extended_group rs
10
2025-12-23 via Nuitee
A
Amber extended_group gb
10
fantastic and we will definitely be back again.
Pros:

What an amazing place! Everything was fantastic, and we will definitely be back. The property was clean and tidy throughout. And we had a wonderful holiday.

Cons:

There wasn’t a vanity table or sides in the master bathroom, so there was nowhere to put your makeup, which was the only drawback.

2025-12-22 via Nuitee
N
Nezira extended_group de
10
Alles war perfekt! Wie immer. Wir sind im Jahr 2 bis 3 Mal in dieser Anlage und alles ist top!
2025-12-10 via Nuitee