Rideau Residence University of Ottawa

Hotels
Independent
6.8 (236 reviews)
290 Rideau Street, Ottawa, Ontario, K1N 5Y3 , Ottawa , CA

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Bicycle rentals nearby
Scooter/moped rentals nearby
Smoke-free property
Ziplining nearby
Casino nearby

Review Highlights

Pros:
Centrally located
Friendly staff
Affordable rates
Cons:
Cleanliness issues
Breakfast was disappointing
Parking problems

Categories

Cleanliness
4.63
Multiple complaints about room cleanliness and service inefficiencies related to a leaky air conditioner.
Service
8.1
Staff was noted as friendly and helpful, despite some negative experiences.
Location
8.64
Good location described as central, but with concerns about the surrounding area.
Room Quality
7.09
General satisfaction with room condition, but varying reports on comfort.
Amenities
6.12
Limited amenities mentioned, such as parking issues.
Value for Money
7.58
Good value for the price, especially for budget-conscious travelers.
Food and Beverage
5.13
Breakfast quality received negative feedback and identified as a disappointment.
Overall Experience
7.1
Mixed feelings reflecting both positive and negative aspects of the stay, particularly related to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:08

Property Description

Convenient Amenities
Make use of complimentary wireless internet access and a vending machine during your stay at Rideau Residence University of Ottawa.

Featured Amenities
Enjoy the perks of a 24-hour front desk, an elevator, and a vending machine available at the property.

Comfortable Accommodations
Relax in one of the 210 air-conditioned rooms equipped with microwaves. Stay connected with complimentary wireless internet access and make use of the bathrooms with bathtubs or showers and complimentary toiletries.

With a prime location just steps away from popular attractions like the University of Ottawa and Byward Market Square, Rideau Residence University of Ottawa offers the perfect base for your Ottawa adventures. Book your stay now to experience the best of the city.

Important information:

  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

6.8
Based on 236 reviews
Cleanliness: 4.63
Service: 8.1
Location: 8.64
Room Quality: 7.09
Amenities: 6.12
Value for Money: 7.58
Food and Beverage: 5.13
Overall Experience: 7.1
S
Scarlett
10
Pros:

I live the location of it. It is very centric

2025-09-04 via Nuitee
F
Faraneh partner
10
Pros:

The staff were amazing!!! I wasnt feeling very well and they let me check out a bit later without any hassles. I wouod definitely stay here again.

2025-09-03 via Nuitee
A
A
10
Pros:

Stayed here to check out the university.

2025-08-29 via Nuitee
N
Nuha
8
Pros:

The hotel was nice and the location was convenient, but the breakfast was disappointing. The options were limited and the quality wasn’t as good as expected. Everything else about the stay was fine, but the breakfast definitely needs improvement.

2025-08-29 via Nuitee
S
Selvanayagam partner
8
Pros:

The students manning the reception were excellent and very knowledgeable and client friendly. Room was in much better shape than I expected based on the reviews I read before I booked . Overall good experience for a budget concious client. May the city council should do a better job finding shelter space for the homeless around the residence.

2025-08-18 via Nuitee
A
Anna
8
Pros:

Simple, but adequate accommodations, with healthy breakfast, just 10 minutes walk to the main City attractions.
Twice cheaper than other higher end hotels in the area.

2025-08-18 via Nuitee
A
Aparna
4
Worst stay ever
Pros:

I would not recommend at all. Staff were not friendly at all and room was not cleaned (empty Starbucks cup on floor). Our Air conditioner leaked so I used one of the towels to mop up the water. This was around 5pm. They sent someone at midnight and despite asking 5 times wouldn’t give me another towel. Finally next day their solution to the leaky air conditioner was to put a recycling bin under it to catch the water. We has service dogs with us and we were harassed about them after each shift change. Keys did not work, and the area is full of unhoused. Stay only if you can’t afford anything else.

2025-08-14 via Nuitee
N
Nicole family
8
Pros:

The staff were friendly and helpful! Limited parking was the only downfall to our stay.

2025-08-12 via Nuitee
B
Balvinder K
8
Pros:

The breafast wasn't good.

2025-08-11 via Nuitee
J
Jessica partner
8
Pros:

An good budget stay close to parliment hill. Typical dorm beds and food but you cant beat the price.

2025-08-11 via Nuitee
V
Verified traveler
6
Overall good for location.
Pros:

Continental breakfast was great. Price good. Private Parking just beside the hotel.though parking is very expensive with weird timings. If you pay for parking in evening, finished at 12am. If you pay 12am finishes at 5am 10$ each. For 3 nights paid 81$

2025-08-11 via Nuitee
S
Stuart
10
Clean, comfortable and convenient.
Pros:

The hotel was conveniently located to attractions, shopping and public transit. The room was clean and comfortable. The only problem was that the TV set was not working. But because I was staying overnight and was out most of the time, it didn't make a difference.

And the continental breakfast was perfect.

2025-08-10 via Nuitee
R
Ryan partner
10
Pros:

Great views and affordable prices. Just a few things, you need to request a hair dryer. Housekeeping is dependent on how long your stay is. Bed is springs based sags. Good AC and very roomy.

2025-08-09 via Nuitee
C
Cindy family
6
Pros:

No food choices
Always toasts and cereals
Beds were ok, not very comfy
Decoration was nice

2025-08-09 via Nuitee
R
Rock family
8
Pros:

The location is perfect. But it's at downtown area and there are homeless people around.

2025-08-09 via Nuitee
J
Jss Yft family
8
Pros:

It worths the price. Very close to market and parlament. I would just be aware that it doesn't have parking, but for 30 or 40 you have a public one just besides to the building, and, unfortunately, between hotel and market, you'll find the street very dirty and with many homeless.

2025-08-08 via Nuitee
J
Jelle family
8
Pros:

It is nice to have a free breakfast wherein the room rate is not pricey. It is just a walking distance to the attractions.

2025-08-08 via Nuitee
N
nicole partner
10
Pros:

Very clean property, quick and easy check in/out, nice continental breakfast - close to everything!

2025-08-08 via Nuitee
A
adam
8
Pros:

Very close to downtown market area

2025-08-06 via Nuitee
A
Anita
10
Pros:

My husband and I had a very good time staying for three nights at Rideau Hotel. The customer service was very good and the staff were very friendly. We really loved the breakfast and the nice and clean eating area.
We really recommend it.

2025-08-06 via Nuitee