AYZ Joaquín Pol - Auto check-in property

Hotels
6.1 (2210 reviews)
Calle Joaquín Pol 4 , Madrid , ES

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Garden
Non-smoking throughout
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and new facilities
Comfortable bedding
Cons:
Poor customer service
Noise issues from other rooms

Categories

Cleanliness
6.81
Mixed sentiment; some positive mentions of cleanliness but also complaints about hairs in beds.
Service
5.78
Negative sentiment regarding service responsiveness and check-in processes.
Location
6.82
Generally good location but can be seen as overpriced for the offerings.
Room Quality
5.77
Complaints about noise and uncomfortable bedding significantly impacted the perception.
Amenities
5.8
Lack of basic amenities like enough towels and hangers led to negative sentiment.
Value for Money
5.26
Perceived as expensive for the quality and services provided.
Food and Beverage
6.31
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
6.28
A mix of good and bad experiences, leading to average overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:09

Property Description

Modern Accommodations with Free WiFi
Located in the vibrant Fuencarral-El Pardo district, A&Z Joaquín Pol offers contemporary air-conditioned rooms equipped with free WiFi. Relax in comfort surrounded by the convenience of modern amenities.

Convenient Location for Exploring Madrid
Situated within easy reach of major attractions like the Royal Palace and Gran Via, our hotel provides a perfect base for exploring the cultural wonders of Madrid. With key landmarks just a short distance away, make the most of your stay with us.

Peaceful Garden and Non-Smoking Environment
Unwind in our tranquil garden oasis or enjoy a smoke-free environment throughout the property. Experience a peaceful retreat after a day of sightseeing and immerse yourself in a relaxing atmosphere.

Book your stay at A&Z Joaquín Pol - Auto check-in property for a delightful blend of modern comfort and convenience in the heart of Madrid.

Important information:

Any damage or loss to the property caused by guests will incur a charge to the credit card provided at check-in. This credit card will be held at the property until check-out.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.1
Based on 2210 reviews
Cleanliness: 6.81
Service: 5.78
Location: 6.82
Room Quality: 5.77
Amenities: 5.8
Value for Money: 5.26
Food and Beverage: 6.31
Overall Experience: 6.28
I
Itziar • couple • es
9
2026-10-17 • via Nuitee
G
Guillaume • solo_traveller • fr
1
Cons:

Be careful with this place ! They ask your credit car number to register and they tried to take 100 euros after I did the check out, for no reason !
The place is ok but this is unacceptable.

2026-10-17 • via Nuitee
M
Michael • couple • es
8
Pros:

Calidad relación precio

Cons:

La cama

2026-10-17 • via Nuitee
B
Bernardo Fabio • couple • es
8
2026-10-17 • via Nuitee
J
Juan Manuel • couple • es
3
Solo para dormir si no ay otra y poco más…
Pros:

Muy regular pero por el precio…. Medio medio…

Cons:

Manchas en la cama que no salen al lavarse se ven que son viejas y las almohadas súper gordas no hacen que descanses bien.

2026-10-17 • via Nuitee
I
Izan • couple • es
9
2026-10-16 • via Nuitee
L
Lidia • solo_traveller • es
1
No recomendable
Pros:

Nada

Cons:

Paredes muy finas, aseos sucios y mucho mucho ruido

2026-10-16 • via Nuitee
A
Alex Stalin • couple • es
4
2026-10-16 • via Nuitee
J
Javier • solo_traveller • es
9
2026-10-15 • via Nuitee
Y
Yassine • couple • es
3
2026-10-15 • via Nuitee
E
ehsani • couple • es
5
Cons:

One persone atempted to enter the property. The area is not safe at night. Some people talked loudly in their room late at night.

2026-10-14 • via Nuitee
A
Adrian • couple • es
7
Ok
Pros:

Limpio

Cons:

Se escuchaba ruidos de otras habitaciones (gente roncando) y fuente de fuera.
La paredes son de cartón

2026-10-14 • via Nuitee
G
Gaske Medina • couple • es
7
Pros:

Page por el extra por quedarme hasta las 14:00 de la tarde y me lo pusieron en duda y no lo comprobaron

2026-10-13 • via Nuitee
L
Laurent • solo_traveller • fr
9
Sejour visite Madrid
Pros:

j'ai trouvé que le logement était propre.
Logement bien fait, taille de la chambre correcte.
J'ai apprécié la clim.

Cons:

J'entendais clairement les voisins quand j'etais dans la salle de bain.

2026-10-09 • via Nuitee
C
Carlos • couple • es
10
Excelente
Pros:

Excelente lugar para descansar

2026-10-07 • via Nuitee
S
Sofia • extended_group • es
10
2026-09-19 • via Nuitee
N
naftali • solo_traveller • us
8
2026-09-16 • via Nuitee
I
Irene • solo_traveller • es
5
Habitación super pequeña
Pros:

La cercanía a mi destino.

Cons:

La habitación era súper pequeña casi no podías entrar a la habitación

2026-09-15 • via Nuitee
M
Mario • solo_traveller • es
3
Buscaos otro sitio
Pros:

Había aire acondicionado.

Cons:

No hay personal que te atienda y las puertas se abren con el móvil, así que si te lo dejas en la habitación un momento estás perdido. El aislamiento de las paredes es bastante malo. Al lado me tocó uno que roncaba como un oso y no me dejó dormir, además de que la gente iba hablando en los pasillos a las 2 de la madrugada. No lo recomiendo para nada.

2026-09-14 • via Nuitee
M
Maria • solo_traveller • es
7
Pros:

Me gustó la localización. Las almohadas. Me gustó la forma de check in.

Cons:

Yo estuve en una habitación con baño privado el lavabo era muy pequeño. Cuando dormíamos se escuchan bastante los ruidos de pasillo y baños compartidos.

2026-09-14 • via Nuitee