Candlewood Suites Collingwood by IHG

Hotels
•
Candlewood Suites
9.2 (590 reviews)
502 Hume Street , Collingwood , CA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
No pool or gym
Limited dining options nearby
Additional cost for bottled water

Categories

Cleanliness
8.78
Several reviews noted cleanliness positively, but there were also some concerns about room comfort.
Service
9.75
The staff was described as friendly and helpful in multiple reviews.
Location
9.79
The hotel is well-located near walking paths and attractions.
Room Quality
9.74
Rooms were frequently described as clean, spacious, and well-appointed.
Amenities
8.77
While many reviews praised room amenities, a lack of a pool or gym was noted.
Value for Money
9.23
The value for money was viewed as good, although some found costs for extras excessive.
Food and Beverage
7.78
No breakfast service was available, and some dining options were noted as far away.
Overall Experience
9.75
The overall sentiment was very positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:59

Property Description

Convenient Location
Located just 1.6 km from Sunset Point Beach, Candlewood Suites Collingwood offers easy access to popular attractions like Collingwood Eddie Bush Memorial Arena and Blue Mountain Ski Resort.

Modern Amenities
Enjoy a comfortable stay with amenities such as Plunge Aquatic Centre and Craigleith Provincial Park just a short drive away. The hotel also offers proximity to Pretty River Valley Provincial Park for nature enthusiasts.

Easy Accessibility
With Lake Simcoe Regional Airport only 65 km away, guests can easily reach Candlewood Suites Collingwood for a relaxing getaway. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 590 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.79
Room Quality: 9.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.78
Overall Experience: 9.75
S
Sally • couple • ca
10
2026-10-22 • via Nuitee
J
Jeremy • couple • ca
7
Cons:

The bed was very soft and the pillows had no shape at all

2026-10-22 • via Nuitee
S
SHIYAO • couple • ca
9
The hotel itself was great, but the service from this particular staff member was a real letdown.
Pros:

The hotel is relatively new, and everything was clean, modern, and well maintained. The location was also great. Although it’s right next to a main road, the room was surprisingly quiet.

Cons:

We arrived around noon and were told our room wasn’t ready yet. When I asked how long it would take, the front desk staff member said about an hour, so we waited in the lobby. An hour later, she still wouldn’t let us check in. If check-in wasn’t possible until 3 PM, why not tell us that from the beginning? We ended up wasting an hour of our travel time, then had to carry all our luggage back to the car and head to our next destination. She didn’t even offer to store our luggage while we waited. She was so cold and robotic that the interaction made us feel unwelcome. Interestingly, when we returned that evening, a different staff member checked us in and was genuinely friendly and helpful. Unfortunately, we encountered the same unhelpful staff member again at checkout.

2026-10-19 • via Nuitee
D
Dianne • couple • ca
10
Very comfortable. The kitchen was definitely an asset.
Pros:

There was no breakfast.

2026-10-15 • via Nuitee
M
Michelle • couple • ca
10
Pros:

The Service, Room Layout and Beds were great. The best hotel I have stayed in in a while.

2026-10-13 • via Nuitee
M
Margaret • couple • ca
8
Pros:

No breakfast here.

Cons:

The bed wasn’t the best

2026-10-13 • via Nuitee
R
Rita • extended_group • br
10
Recomendo!
Pros:

Excelente hotel, me surpreendi positivamente com a acomodação e staff. Excelente custo benefício, local excelente, tudo perfeito! Cama boa, quarto limpo e amplo. Show de bola!

Cons:

Gostei de tudo

2026-10-12 • via Nuitee
L
Lori • extended_group • ca
9
Pros:

Clean

Cons:

Left behind a couple items and staff said they couldn’t be mailed out

2026-10-07 • via Nuitee
B
Bernhard • couple • de
10
2026-09-14 • via Nuitee
K
Kate • couple • us
10
Nice place, great staff, incredibly quiet.
Pros:

There’s a breakfast??

Cons:

If I had known about the breakfast

2026-09-02 • via Nuitee
D
Daryoush • couple • ca
10
Excellent Hotel & Great Stay!
Pros:

Very clean and comfortable place with a well-equipped kitchen, including cookware, dishes, a fridge, and a microwave. The staff were wonderful, friendly, and very helpful. Overall, it was a great place to stay, and I would definitely recommend it!

Cons:

Nothing!

2026-08-31 • via Nuitee
N
Nichola • couple • ca
7
2026-08-31 • via Nuitee
M
Mike • couple • ca
8
2026-08-23 • via Nuitee
C
Collin • couple • ca
10
2026-08-23 • via Nuitee
J
John • solo_traveller • ca
10
2026-08-22 • via Nuitee
L
Lidia • solo_traveller • ca
9
2026-08-18 • via Nuitee
R
Ruth • solo_traveller • ca
10
Wish I was here longer than one night!!!
Pros:

The staff have been absolutely amazing!!
I had a hiccup which was easily solved by them ❤️
Then I got to my room and it’s beyond clean, beautiful and comfy!!!

Cons:

Not a thing!!!

2026-08-14 • via Nuitee
S
Sheryl • couple • ca
10
2026-08-14 • via Nuitee
T
Tammy • solo_traveller • us
10
2 Nights in Collingwood
Pros:

Lorraine was terrific at check in. The closet area & complimentary coffee in lobby were nice. The bathroom was very clean.

Cons:

Bed was a bit soft. There were long black hairs on the floor around seating area.

2026-08-10 • via Nuitee
R
Roger • couple • ca
10
2026-07-21 • via Nuitee