RivetStays - The Neptune

Hotels
Independent
9.4 (66 reviews)
209 Fort York Blvd, Toronto, Ontario, M5V 4A1 , Toronto , CA

Facilities

Wheelchair accessible
Elevator
Smoke-free property
Self parking (surcharge)
Covered parking

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Noisy ground floor
Missing kitchen items

Categories

Cleanliness
8.83
Multiple reviews indicate the cleanliness of rooms was noted positively; however, mentions of issues such as missing blinds and uncomfortable sofa degrade overall sentiment.
Service
9.8
Guests appreciated the excellent communication and accommodating staff, enhancing the service rating.
Location
10
The location was frequently praised for being central and convenient, with easy access to downtown.
Room Quality
8.84
While many mentions were positive about comfort, issues with ground floor noise and maintenance impacted perception.
Amenities
8.79
Some amenities were appreciated, but complaints about missing items in the kitchen and the comfort of sofa beds lowered the score.
Value for Money
9.82
Guests generally felt it was a good value, considering the location and size of the property.
Food and Beverage
9.28
No direct mentions of food quality; thus assumed to be standard quality for this hotel tier.
Overall Experience
9.83
Despite minor complaints, the overall stay was described positively, leading to a high score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:30

Property Description

Luxurious Amenities

Make yourself at home in our air-conditioned rooms with fully equipped kitchens, LED TVs, and complimentary Wi-Fi.

Convenient Location

Explore nearby attractions like Fort York National Historic Site, Enercare Centre, and Queen Street West within walking distance.

Accessible Airports

With Billy Bishop Toronto City Airport just 1.5 km away and Toronto Pearson Intl. Airport at 24.6 km, traveling to and from our aparthotel is a breeze.

To experience comfort and convenience in the heart of Toronto, book your stay at RivetStays - The Neptune today.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 66 reviews
Cleanliness: 8.83
Service: 9.8
Location: 10
Room Quality: 8.84
Amenities: 8.79
Value for Money: 9.82
Food and Beverage: 9.28
Overall Experience: 9.83
D
Ditas family
10
Pros:

No parking, we have to park about 2 or 3 blocks away.

2025-10-08 via Nuitee
H
Hadley friends
10
Pros:

This was the best place i have ever stayed.

When we struggled to get into the building with our key card security desk staff helped us out. It had a full kitchen stocked with everything you need and walkable to grocery stores to help you save money instead if eating out all the time. Though we did not use it, it had a washer and dryer. The bed was very confortable as well. When we had a problem, which was only once, i called the rivet stays service, they answered quickly, and were able to help us. When heading out it was close to a tram that would come every 10 minutes which made getting around toronto amazing.

My only complaint is that the specific room we were staying in was on the 16th floor and sometimes it would take 10 minutes when busy just to get to the ground floor. After the first time this happened, we left 10 minutes early everytime, so if yiu stay here just remember that. Also, this would not stop me from staying here again though!

10/10 would recommend!

2025-10-07 via Nuitee
E
ed
10
Pros:

Clean basic convenient location

2025-09-30 via Nuitee
T
Trevor
10
Pros:

Amazing expereince.

2025-09-22 via Nuitee
S
Stephanie family
10
Pros:

The area was great, with an amazing view. Very walkable to the Bud stage and surrounding areas. Apartment was very clean abd organized

2025-09-22 via Nuitee
L
Lincoln family
6
Pros:

Security at desk when we arrived was not helpful. It was ok. It was clean and modern. There were missing blinds and being on the ground floor was uncomfortable, and a missing lampshade in bedroom. 7.5/10. Rivet Stays Jarvis was much better.

2025-09-18 via Nuitee
D
Denise family
10
Pros:

Communication with staff was excellent. They were very accommodating. Look forward to returning in the future.

2025-09-16 via Nuitee
S
steven family
8
Pros:

Room was clean and beds were comfortable

2025-09-13 via Nuitee
P
PARSHAV
10
Pros:

Great place to stay

2025-09-05 via Nuitee
M
Matthew family
8
Pros:

The property was nice and close to everything downtown. Spacious and convenient for a family of 5. The outdoor patio was a nice bonus and parking was easy to access. Overall it was ok. Our major complaint was that they consider the sofabed an extra spot to sleep for a 5th and 6th person but the extendable part of the sofa was torn and the bedding in the sofa smelled horrendous. Luckily there was a lot of extra bedding in the dryer when we arrived so we used that but we had to give pillows from the beds as the one in the sofa was not useable. My son said that the sofa was very lumpy and uncomfortable. Also the windows have vertical blinds which many are missing, some from the living room were used in the bedroom which didn’t match and there were still many openings.

2025-09-01 via Nuitee
M
Michael partner
8
Pros:

Well located location in Toronto, just have to deal with a cramped room and payed parking at carports a few minutes away if a space doesn’t come with your room.

2025-08-20 via Nuitee
S
Sheri-Renee
8
Pros:

I likednhownit was close to alot of places

2025-08-20 via Nuitee
R
Robert family
10
Pros:

Not so great: Ground floor, quite loud outside, very loud water pump/valve behind the bathroom audible throughout the night. Also very little silverware in the kitchen, specifically spoons.
But other than that well equipped.

2025-08-18 via Nuitee
A
Andrea family
8
Pros:

This was the perfect location for us and our planned activities. When we entered the building there was a funky smell in the hallway that I didn’t like, but fortunately this was not present in the unit. We were on ground level, so the outside patio area was wonderful! There was a heatwave while we were there and we discovered this unit did not have air conditioning. We set both the thermostats as low as we could (45), but that only made the furnace fan run. Otherwise, a nice unit. Comfortable beds. The pullout couch is rather warm out and I don’t think it was folded back in properly so it took some work to get it pulled out and back on its rails. Not the most comfortable, but it is a pullout couch. The air mattress was also excellent!

2025-08-12 via Nuitee
S
Susy partner
8
Pros:

This is a condo share, so the condition of the property was well maintained. Just a few patches that need some spackle to fix up holes in the wall. The location was perfect. Very walkable.
There is no cable, so you so you'll need a streaming service available for yourself in order to watch tv.

2025-08-08 via Nuitee
T
Tamara family
10
Pros:

Very comfortable ! Spacious, clean, great layout. View from the balcony was spectacular, kitchen was well organized. Had everything we needed and more. Great place to stay !

2025-08-08 via Nuitee
C
chanorris family_with_children
6
Pros:

Misinformed about the parking availability and had to walk 10min to have a parking

2025-08-04 via Nuitee
M
Megan friends
10
Pros:

The patio was great, location amazing, beds are comfy loads of pillows

2025-08-04 via Nuitee
V
Valerie family
8
Pros:

Très bel endroit! Avec une belle vue sur le Lac Ontario et la tour du CN.
Le sofa-lit n’est pas très confortable mais on s’y attendait.
Un petit problème à l’arrivée du fait que la chambre n’était pas prête comme elle aurait dû et nous avons dû attendre 30 minutes.
Dans l’ensemble un très bon sejour!

2025-07-20 via Nuitee
C
Carolyne friends
10
Pros:

Clean, good area

2025-07-01 via Nuitee