Steveston Waterfront Hotel

Hotels
8.9 (681 reviews)
4300 Bayview Street , Richmond , ca

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Good location
Helpful staff
Cons:
Noisy HVAC
Issues with online check-in
Parking problems

Categories

Cleanliness
8.55
Various reviews praised the cleanliness and newness of the rooms.
Service
9.41
Staff was described as helpful, though some issues with online check-in were noted.
Location
9.26
Many reviews highlighted the great location near the water and attractions.
Room Quality
8.8
Rooms were modern and spacious, although there were complaints about noise.
Amenities
8.74
Amenities were generally well-received, but some guests noted issues with the HVAC.
Value for Money
8.6
The value was decent given the clean and comfortable facilities.
Food and Beverage
8.75
No specific feedback provided; 'Standard quality for this hotel tier'.
Overall Experience
9.12
Overall, guests expressed a willingness to return and positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:34

Property Description

Luxurious 5-Star Accommodation
Located in Richmond, Steveston Waterfront Hotel offers top-notch amenities and a prime location near popular Skytrain stations and attractions. Guests can enjoy free WiFi and the option for private parking.

Elegant and Well-Equipped Rooms
Each guest room features a cozy seating area, a coffee machine, and a modern bathroom with complimentary toiletries. For added convenience, select rooms include a fully equipped kitchen with a dishwasher. Expect comfort with air conditioning, a safety deposit box, and a flat-screen TV.

Convenient Location and Nearby Attractions
Situated just a short distance from Vancouver Olympic Centre and Queen Elizabeth Park, our hotel provides easy access to key landmarks. Plus, with Vancouver International Airport nearby, traveling to and from the accommodation is a breeze.

Ready to experience luxury and convenience at Steveston Waterfront Hotel? Book your stay now!

Important information:

To abide by all legal requirements and building security rules, you may be asked to provide a copy of your official government-issued photo ID, confirm your contact information, provide a valid credit card with a name that matches your ID, pass through our verification portal and, in some instances, complete a criminal background check."

Guests aged 19 years and below must be accompanied by an adult or legal guardian to check in.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CAD 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 681 reviews
Cleanliness: 8.55
Service: 9.41
Location: 9.26
Room Quality: 8.8
Amenities: 8.74
Value for Money: 8.6
Food and Beverage: 8.75
Overall Experience: 9.12
A
Arvin • couple • us
10
Pros:

Very comfortable, beautiful, clean. I'll be back for sure!

2026-03-06 • via Nuitee
S
Sue • couple • ca
6
A See Saw - it could have been a great stay with a better check in and a quieter fan.
Pros:

The location is fantastic, the unit is well-equipped and very clean and comfortable.

Cons:

The digital check-in was a nightmare! For some reason we were not provided with an access code right away and trying to connect to a human using the telephone number provided proved almost impossible. Eventually one member of our party was able to get through and we were provided the access code. Our wait was more than 45 minutes. This process was challenging and frustrating.
While the unit was comfortable, we found the constant noise of the HVAC fan was disrupting and we had a restless sleep, Take good ear plugs if a noise like this would bother you.

2026-03-02 • via Nuitee
U
ul1978 • extended_group • ca
6
Why this might not be a good option for some travellers
Pros:

Clean and new modern decor, comfy bed, fully equipped kitchen. In beautiful Steveston, walking distance to the shops and restaurants.... I would have given a 10/10 if it wasn't for the two things mentioned below that made our stay very unpleasant.

Cons:

Two things why this might not be good for some travellers, especially international travellers.

This is not a hotel. It is not mentioned in the listing description that there is no on site check in desk with a person. It is a building with suites and you enter via a key pad code. You will receive a link to an app and have to check in online, because there is no check in desk. If you are successful with the online check in, the app will show you the entry code.

There is no cell phone reception or barely any cell phone reception in the area. If you don’t have a Canadian SIM card to call the help desk, because the online check in doesn’t work, you won’t be able to check in. So your option is to drive around to an area with Wi-Fi or cell phone reception. We are Canadians and had cell phones, but we struggled with the check in link.

Second, the automatic air ventilation in the room is very loud and it cannot be turned off. It runs all day and night. So pack your earplugs, otherwise you won’t get a rest at night. For light sleepers the noise is unbearable. We almost checked out after the first night, but decided to stay for the second that we had booked.

2026-02-28 • via Nuitee
C
Charlie • couple • ca
10
Really good!
Pros:

It was lovely

Cons:

Finding where to go in the park ade and finding our room in the building was difficult. Had to ask people for directions as no maps. Also no ext signs in the park ade.

2026-02-25 • via Nuitee
E
Elginero • family_with_children • us
10
2026-02-22 • via Nuitee
C
Carol • couple • ca
7
Pros:

The location in steveston is perfect

Cons:

This is my second stay at this property and the noise from the air conditioning system was extremely annoying!!
I would definitely never request that suit again

2026-02-10 • via Nuitee
A
Andrea • extended_group • us
10
2026-02-10 • via Nuitee
A
anne-marie • extended_group • ca
10
Pros:

Very quiet

2026-01-20 • via Nuitee
D
Douglas • family_with_children • gb
9
Very good
Pros:

Very big room

Cons:

All was good

2026-01-19 • via Nuitee
D
Daniel • couple • de
10
2026-01-19 • via Nuitee
W
Wei • extended_group • ca
6
Nice environment, poor service
Pros:

Good location

Cons:

There was no sense of proactive effort to fulfill the customer's pre-booked needs, and the wait lasted for several hours. The promised call back was never received.

2026-01-19 • via Nuitee
A
Andrew • solo_traveller • ca
8
A one bedroom suite in a great location but without any staff.
Pros:

This was really an apartment or condo rather than a hotel. It was modern, well looked after and comfortable with lots of modern conveniences. The fully electronic check in process was easy. The location is fantastic as Steveston is quite lovely.

Cons:

The app for the door lock did not work particularly well - like only once or twice so I usually had to punch in the door code rather than use my phone. In addition the heat pump made a strange noise in the night like a draining tap. It was fairly loud, to the point that I got out of bed to ensure I hadn't left a tap on somewhere. Once I realised it was just the heat pump I was able to ignore it and go back to sleep.

2026-01-19 • via Nuitee
P
Pascal • couple • ch
9
2026-01-19 • via Nuitee
H
Heather • family_with_children • ca
10
2026-01-19 • via Nuitee
J
Joseph • couple • us
9
Relax. Staff is very attentive and helpful.
Pros:

Goof

Cons:

Water volume is a bit low in the shower

2026-01-19 • via Nuitee
D
Douglas • family_with_children • gb
9
2026-01-19 • via Nuitee
C
Christina • extended_group • us
9
Comfortable stay
Pros:

Location

Cons:

Layout

2026-01-17 • via Nuitee
S
Samareh • family_with_children • ca
8
We enjoyed our stay there.
Pros:

The location was perfect. We were three families coming from different locations with kids and we didn’t need to use a car to explore the area.
The staff were kind and answered all our needs quickly.

Cons:

They changed our room last minute. Although I selected a 1bd suite, they gave us a studio.
One of our rooms was further away.

2026-01-16 • via Nuitee
S
Samantha • family_with_children • ca
8
2026-01-15 • via Nuitee
M
Mike • extended_group • ca
9
2026-01-15 • via Nuitee