The Windermere Hotel

Hotels
8.5 (134 reviews)
35 Humewood Road , Summerstrand , za

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good food
Cons:
Stains on bedding
Parking issues
Insecurity regarding car safety

Categories

Cleanliness
7.39
Stains noted on curtains and bedding.
Service
9.36
Staff received high praise for being friendly and accommodating.
Location
8.9
Close to airport and walking distance from Kings beach.
Room Quality
7.85
Spacious rooms, but some issues with maintenance.
Amenities
8.38
Positive reviews on bar and shower quality.
Value for Money
8.84
Rooms are spacious and had a good shower.
Food and Beverage
8.39
Good breakfast and dinner options.
Overall Experience
8.86
Mixed feelings; great staff vs issues with services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:40

Property Description

Luxurious Accommodation
Enjoy air-conditioned rooms, with a sea-view balcony available in select rooms. Relax with modern amenities including a flat-screen TV, minibar, and private bathroom.

Delicious Dining Options
Start your day with a delightful breakfast buffet offering a variety of options including Full English/Irish breakfast. Indulge in delicious meals at the on-site restaurant.

Great Leisure Facilities
Unwind by the outdoor swimming pool, or have fun playing billiards. Explore nearby attractions like Humewood Beach and The Boardwalk.

Experience comfort and relaxation at The Windermere Hotel. Book your stay now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 134 reviews
Cleanliness: 7.39
Service: 9.36
Location: 8.9
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
N
Nomawonga • solo_traveller • za
9
2026-05-04 • via Nuitee
C
Carol • couple • za
10
Pros:

Staff is very friendly and helpful.. Had my daughter farewell pics taken there.
Beautiful place.
There was just a very unfriendly guest that also had their son matric farewell there. And didn't wanted us to take pics at certain places as they booked.. I did find that very strange and upsetting as why be rude if you not even using the space or not really taking pics.. That was the only thing but further then that everything was 10/10
The 2 x managers was really very helpful and excellent service

2026-04-29 • via Nuitee
J
Jessica • couple • za
9
Pros:

I loved everything about the place

2026-04-28 • via Nuitee
Z
Zamokuhle • couple • za
10
Excellent
Pros:

The host was exceptionally friendly and accommodating. He assisted us with parking the vehicle and kindly helped carry our luggage. As we had to depart early in the morning, he even offered to prepare breakfast for us in advance.

Cons:

Nothing

2026-04-28 • via Nuitee
L
Louise • couple • za
9
Relaxing, good location
Pros:

Good location. Friendly staff. Beautiful setting. Lovely breakfast

2026-04-25 • via Nuitee
F
Franco • solo_traveller • sm
7
Good for 1 night since it's cheap related to other accomodation.
Pros:

The location isn't bad, even if they sell "ocean view" rooms which are in fact on a second line to the ocean.

Cons:

The room is very big and almost empty, very cold, and with strange noises ion the walls at night.

2026-04-24 • via Nuitee
A
Andre • family_with_children • za
3
Cons:

Breakfast only served from 08h00. under cover parking/garage area locked cannot get out without someone opening. When want to go for supper no-one around to open garage....

2026-04-22 • via Nuitee
B
Bram • solo_traveller • za
10
Pros:

Staff is next level!

2026-04-21 • via Nuitee
B
Bram • solo_traveller • za
10
Fantastic place, highly recommend it!
Pros:

It’s a great place! Biggest room I ever had!

Cons:

The staff is next level!

2026-04-18 • via Nuitee
R
Rudolf • solo_traveller • ch
2
2026-04-13 • via Nuitee
N
Nokubonga • solo_traveller • za
10
Excellent service
Pros:

Everything was perfect

Cons:

Everything

2026-04-10 • via Nuitee
S
Stephanie • solo_traveller • za
1
This hotel is defunct.
Pros:

Nothing at all.

Cons:

No room reserved, no one there.

2026-04-08 • via Nuitee
C
Craig • solo_traveller • za
8
Receptioni lady was awesome, unfortunately the breakfast lady had better things to do 😔 and I felt a little abandoned
Pros:

It’s central

Cons:

Breakfast

2026-03-26 • via Nuitee
N
Ntantiso • solo_traveller • za
9
Cons:

Good service,and friendly staff

2026-03-23 • via Nuitee
G
Gregory Spires • couple • za
8
Pros:

Excellent staff

2026-03-22 • via Nuitee
M
Millicent • solo_traveller • za
10
Short Perfect Staycation
Pros:

Staff was amazing, always checking up on me.
The room was so spacious, clean and had everything I needed.
Breakfast was amazing,I had ordered room service.
Will be definitely coming back soon.

Cons:

Nothing at all.

2026-03-15 • via Nuitee
L
Lindeka • couple • za
5
2026-03-14 • via Nuitee
J
Jackie • couple • gb
9
Happy and relaxing
Pros:

Great location , so so helpful and friendly staff . Under difficult circumstances either a power outage , they cheerfully managed to ensure our stay was happy and relaxing. We were the only ones eating but the chef came in nevertheless and was no problem sitting out a packed breakfast for our early departure. This places looks a bit non descriptive from the front but exceeded our expectations mainly due to the lovely staff.

2026-03-13 • via Nuitee
L
Lisa • couple • za
10
Wonderful!
Pros:

Absolutely stunning and super friendly staff

2026-03-12 • via Nuitee
A
Anelisa • couple • za
10
Pros:

We loved our room it was very clean,beautiful & spacious

Cons:

I loved everything but my rocommendation would be a placement of dining room table in spacious rooms.

2026-03-12 • via Nuitee