New Holgate

Hotels
8.6 (783 reviews)
106 - 108 Holgate Road , York , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent breakfast
Cons:
Noise from the road
Price for value

Categories

Cleanliness
8.11
The reviews highlight cleanliness; however, noise disturbances were mentioned that affected the overall perception.
Service
9.08
The staff received consistent praise for being friendly and helpful.
Location
8.62
Convenient walking distance to the city centre, as mentioned by multiple reviewers.
Room Quality
8.57
Rooms were described as clean and comfortable, with some variety in room features mentioned.
Amenities
8.6
Breakfast received positive comments, though some felt it was expensive.
Value for Money
8.06
Some guests felt the price for one night was somewhat expensive.
Food and Beverage
9.11
Breakfast was frequently mentioned as excellent and well prepared.
Overall Experience
8.68
Despite some minor criticisms, most guests had a positive overall experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:04

Property Description

Unique Blend of History and Modernity
Step into the charm of a 1848 townhouse now transformed into New Holgate, where raw elements meet vibrant colors in 12 stylish en suite rooms.

Convenient Location
Situated a mere 10-minute walk from the historic city center, explore York's iconic landmarks like the City Walls and York Minster with ease.

Sophisticated Dining and Lounge Areas
Indulge in exquisite dining and unwind in the Whiskey Lounge, adding a touch of luxury to your stay.

Book now to experience the perfect blend of history, style, and convenience at New Holgate.

Important information:

No group bookings are taken, unless prior arrangements have been made directly with the hotel management.

Check-in time indication is required on booking - the latest being 20:00 hours, unless prior arrangements are made for key entry.

Please note the property dining room has reduced capacity due to social distancing. Some rooms will be offered a tray service delivered to the rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

8.6
Based on 783 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.68
G
Gregory couple gb
2
Pleasant hotel and staff, but soured by dreadful customer relations
Pros:

Good breakfast, comfortable bed

Cons:

Everything that happened after we left. We had to cut our stay short due to a medical emergency. Two staff members, Zak and the Deputy Manager, Sharon, who were both excellent and understanding. I was advised that a refund could be arranged but that the owner would decide and get in touch with me. Despite two reminders no response came, even though I was assured the owner had rad the emails and promised to contact me. Never happened, dreadful customer relations.

2026-08-29 via Nuitee
A
Ann-Luise couple ch
8
2026-08-25 via Nuitee
R
Ruth couple gb
9
Great Location & Lovely Staff
Pros:

Great location, friendly helpful staff, room was beautifully decorated with lovely soft furnishings. Facilities to make a cup of coffee/tea in the room. Fresh milk & water available downstairs, plus more towels if needed.

Cons:

The noise from the main road which never stops throughout the night. The windows, which are probably the original sash windows, don’t fit very well & if the property isn’t listed, could benefit from some secondary double glazing.

2026-08-24 via Nuitee
A
Alison couple gb
10
Superb breakfast
Pros:

A little gem! Very nice place to stay. The staff were superb - thank you to all the team for making our stay wonderful. Beautiful property. Well looked after. Lovely outdoor patio. Very clean.

Cons:

Nothing

2026-08-23 via Nuitee
H
Helen couple gb
10
Lovely overnight stay.
Pros:

Good location for the racecourse. Room was very clean and comfortable. Breakfast was fantastic, one of the best we have had in a hotel!

Cons:

Nothing.

2026-08-22 via Nuitee
R
Robert couple gb
6
Pros:

Location

2026-08-19 via Nuitee
L
Lynn solo_traveller gb
9
Pros:

Rooms clean and comfortable. Good breakfast.

2026-08-17 via Nuitee
D
Darren family_with_children cz
9
2026-08-13 via Nuitee
K
Kai family_with_children de
9
2026-08-13 via Nuitee
K
Kira solo_traveller gb
4
2026-08-11 via Nuitee
K
Kirsten couple gb
7
2026-08-11 via Nuitee
M
Mårten couple se
4
Sämre förvaring än annonserat
Pros:

Trevlig frukostpersonal och bra frukost

Cons:

Stod att det skulle finnas garderob/klädskåp men det gjorde det inte. Väldigt ont om förvaring. Inga krokar att hänga ytterkläder på. Inga krokar vid handfatet att hänga handdukar på. Väldigt smutsigt sängskydd. En hylla över det lilla handfatet så det var svårt att tvätta sig och borsta tänderna. Ingen "stör ej"-skylt. Stod incheckning 15-20, men det fanns ingen personal utan man fick en kod på mail - varför ska tiden då vara begränsad?

2026-08-09 via Nuitee
N
Naomi solo_traveller gb
8
Pros:

Short walk into the city. Really friendly and helpful staff. Very tasty breakfast. Large room in a beautifully presented old house.

Cons:

We stayed during a heatwave and there was no air con or fans in the room. We had to sleep with the windows open, but being on a main road, that brought its own problems. It was a freak heatwave, and I know the manager was waiting on a delivery of fans, so for the future it may not be a problem, but it took the shine off an otherwise lovely room and very comfy bed .

2026-08-09 via Nuitee
M
Molly couple gb
2
2026-08-07 via Nuitee
K
kevin couple gb
7
Not a bad place, but could be a lot better
Pros:

The bedroom was nice and comfortable

Cons:

There were no staff around and was charged for parking in spite of me being a resident. The breakfast was not very nice.

2026-08-06 via Nuitee
D
Dagmar solo_traveller ch
8
Looks and cleanliness is fine, improvement on details needed
Pros:

Lovely room and breakfast room

Cons:

Every day different closing times of reception and phone calls because of that. Back door code didn’t work, a bit of a palaver….

2026-08-05 via Nuitee
L
Lindsey couple gb
10
Pros:

Excellent location, stylish room

2026-08-05 via Nuitee
A
Annouchka couple be
9
2026-08-04 via Nuitee
Z
Ze-Aun solo_traveller gb
8
2026-08-03 via Nuitee
S
Steven solo_traveller gb
7
2026-07-25 via Nuitee