New Holgate

Hotels
8.6 (771 reviews)
106 - 108 Holgate Road , York , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent breakfast
Cons:
Noise from the road
Price for value

Categories

Cleanliness
8.11
The reviews highlight cleanliness; however, noise disturbances were mentioned that affected the overall perception.
Service
9.08
The staff received consistent praise for being friendly and helpful.
Location
8.62
Convenient walking distance to the city centre, as mentioned by multiple reviewers.
Room Quality
8.57
Rooms were described as clean and comfortable, with some variety in room features mentioned.
Amenities
8.6
Breakfast received positive comments, though some felt it was expensive.
Value for Money
8.06
Some guests felt the price for one night was somewhat expensive.
Food and Beverage
9.11
Breakfast was frequently mentioned as excellent and well prepared.
Overall Experience
8.68
Despite some minor criticisms, most guests had a positive overall experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:04

Property Description

Unique Blend of History and Modernity
Step into the charm of a 1848 townhouse now transformed into New Holgate, where raw elements meet vibrant colors in 12 stylish en suite rooms.

Convenient Location
Situated a mere 10-minute walk from the historic city center, explore York's iconic landmarks like the City Walls and York Minster with ease.

Sophisticated Dining and Lounge Areas
Indulge in exquisite dining and unwind in the Whiskey Lounge, adding a touch of luxury to your stay.

Book now to experience the perfect blend of history, style, and convenience at New Holgate.

Important information:

No group bookings are taken, unless prior arrangements have been made directly with the hotel management.

Check-in time indication is required on booking - the latest being 20:00 hours, unless prior arrangements are made for key entry.

Please note the property dining room has reduced capacity due to social distancing. Some rooms will be offered a tray service delivered to the rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

8.6
Based on 771 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.68
M
Molly couple gb
2
2026-08-07 via Nuitee
K
kevin couple gb
7
Not a bad place, but could be a lot better
Pros:

The bedroom was nice and comfortable

Cons:

There were no staff around and was charged for parking in spite of me being a resident. The breakfast was not very nice.

2026-08-06 via Nuitee
D
Dagmar solo_traveller ch
8
Looks and cleanliness is fine, improvement on details needed
Pros:

Lovely room and breakfast room

Cons:

Every day different closing times of reception and phone calls because of that. Back door code didn’t work, a bit of a palaver….

2026-08-05 via Nuitee
L
Lindsey couple gb
10
Pros:

Excellent location, stylish room

2026-08-05 via Nuitee
A
Annouchka couple be
9
2026-08-04 via Nuitee
Z
Ze-Aun solo_traveller gb
8
2026-08-03 via Nuitee
S
Steven solo_traveller gb
7
2026-07-25 via Nuitee
B
bonito family_with_children gh
8
Good solid boutique hotel
Pros:

Clean, charming English boutique hotel

Cons:

Ironing facilities missing from the room even though listed as available in the booking. Charged a 60 pound surcharge for my two kids even though I paid for a room with a sofa bed. Maintenance needed on the windows

2026-07-22 via Nuitee
K
Karen couple gb
10
Pros:

Rooms were modern and comfortable. Staff were very helpful and breakfast was delicious.

Cons:

Thoroughly enjoyed our stay.

2026-07-21 via Nuitee
P
Pieter couple be
8
Zou ik zeker aanraden. Gezellig en kleinschalig hotel.
Pros:

Zeer lekker ontbijt.

Cons:

Dubbel bed is wat klein

2026-07-20 via Nuitee
M
Melissa family_with_children us
1
2026-07-18 via Nuitee
G
Gemma couple gb
10
2026-07-18 via Nuitee
C
Claudia couple gb
10
Modern friendly and clean
Pros:

Loved the biscuits they were a great touch and the room was beautifully decorated and clean

Cons:

Lack of electrical car charging

2026-07-17 via Nuitee
Y
YI extended_group cn
9
Pros:

Good location, around 15 mins walk to the station and old town. Room was comfortable, clean and spacious

2026-07-17 via Nuitee
R
Ritvij couple gb
10
2026-07-16 via Nuitee
K
Keith couple gb
8
Pros:

Room good. Breakfast excellent.

2026-07-14 via Nuitee
Y
Yvonne couple gb
10
Perfect in every way
Pros:

Room was beautiful and spotless. We loved the biscuits with the ground coffee bags. The staff were incredibly welcoming and helpful.
Parking round the back - little pricey but is owned by a different company

Cons:

Main road is a little noisy but didn’t spoil our stay

2026-07-11 via Nuitee
A
Alex couple gb
1
“Dreadful Experience !”, extremely unhelpful staff. Room unbearably hot, during heatwave 30 Degrees
Pros:

Breakfast was Good

Cons:

“Dreadful Experience !”, extremely unhelpful, inexperienced staff. We arrived for a two night stay at the New Holgate, during the first day of the UK heatwave. We went to our room after check in, but found it very warm, I tried to open the window, but it is restricted to 3 inches of opening.There is no aircon. My wife then went to reception to request a “Fan”, but the member of staff said there were no fans, and the owner won’t buy any. He then gave her an “electric convector heater”. We tried this the first night, but it was noisy and ineffective. The following morning after a hot , bad night's sleep, I went to reception and asked again for a Fan, as we had a bad night's sleep. They said there were none, I requested to speak to the owner, but was told he does not speak to customers. I suggested they should buy a £20 fan, as it would be impossible to sleep that second night, and that day was forecast to reach 30 degrees. They said no, and asked us to leave the hotel. We could not believe the attitude of the staff/owner. We then found a lovely hotel close by, for the second night., and guess what, the first thing they offered us was a “Fan”. The whole experience at the “New Holgate” put a dampener on our break in York.

2026-07-10 via Nuitee
E
Elizabeth couple gb
8
Pros:

Very clean and comfortable- good facilities and good location

2026-07-07 via Nuitee
A
Artem family_with_children by
8
Pretty cosy guesthouse with great breakfast!
Pros:

Все было отлично, уютная чистая комната, быстрый wifi. Завтрак очень понравился. Приятный персонал.

Cons:

Небольшой запах плесени в ванной комнате семейного номера

2026-07-05 via Nuitee