Bob W London Kensington

Hotels
7.7 (1807 reviews)
44 Harrington Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room cleanliness issues
Limited food options

Categories

Cleanliness
7.08
Some reviews indicated the room could have been cleaner.
Service
8.07
Various comments about staff being helpful, but some instances of rudeness noted.
Location
9.07
Consistently praised as amazing and a great part of London.
Room Quality
7.58
Some guests found rooms to be small or not as described.
Amenities
8.07
Generally well-received, though some missed having a fuller breakfast selection.
Value for Money
8.07
Value for money was appreciated, especially for London.
Food and Beverage
6.08
Breakfast options were often criticized and not up to expectations.
Overall Experience
7.58
Overall experience was generally positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:34

Property Description

Convenient Location
Located in the heart of Kensington and Chelsea, Sonder The Gilbert is just minutes away from top attractions like Harrods and Stamford Bridge - Chelsea FC.

Comfortable Rooms
Enjoy a cozy stay in our 3-star rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and coffee machines.

Nearby Attractions
Explore London's iconic landmarks including the Natural History Museum and Royal Albert Hall, all within reach from our hotel.

Experience the best of London at Sonder The Gilbert. Book your stay now for an unforgettable experience.

Important information:

After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay.
Sonder may require the guest to provide a photo of their government-issued photo ID. Guests will receive check-in details from property management three days prior to arrival. Please note:
The layout, furniture, and decor of your space may vary from these photos. There's no air conditioning.
Sonder offers all guests the ability to book housekeeping services on-demand for a nominal fee.
This ensures you can enjoy an uninterrupted and environmentally sustainable stay.
Housekeeping services must be scheduled via the Sonder app, 24 hours in advance.
Cleaning is only offered for stays of 7 nights or more.
The Small Double Room is located on a lower level and does not have natural light.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 1807 reviews
Cleanliness: 7.08
Service: 8.07
Location: 9.07
Room Quality: 7.58
Amenities: 8.07
Value for Money: 8.07
Food and Beverage: 6.08
Overall Experience: 7.58
A
Amelia • solo_traveller • gb
10
2026-02-13 • via Nuitee
K
Khusein • couple • de
10
2026-02-13 • via Nuitee
L
Luciana • solo_traveller • se
6
Great location. Helpful and polite staff.
Pros:

Breakfast was somehow Spartan but still good.
I think the smell of sewage specially in the bathroom was a put off.
The room got quite hot at times.
No electricity plugs close to the mirror made impossible to use the hair dryer.

2026-01-20 • via Nuitee
F
Faqihah • solo_traveller • gb
7
2026-01-20 • via Nuitee
A
Ana • solo_traveller • gb
7
Pros:

The location and bed are superb

Cons:

The walk in shower is extremely narrow and not pleasant at all

2026-01-20 • via Nuitee
V
Vanessa • solo_traveller • de
8
Es war sehr schön das Personal war zu jederzeit freundlich und hilfsbereit:-) sehr gerne wieder
Pros:

Die Lage hat mir gut gefallen ! Die Gegend ist wirklich ein Traum :-) und das Bett war äußerst bequem , auch das es sämtliches an Dusch Utensilien gab und einen Föhn ist sehr von Vorteil :-) sogar ein Bügeleisen. Auch die Kaffee und Tee Bar im Zimmer mit Zucker und abgepackter Milch war für mich sehr angenehm!

Cons:

Das Zimmer wurde auf der booking leider als größer beschrieben als es eigentlich war zu zweit wäre dies viel zu klein gewesen , alleine war es ausreichend. Das Badezimmer hätte sauberer sein können. Leider hatte das Hotel keine kofferwage was ich für essenziell empfinde.

2026-01-20 • via Nuitee
A
Anne • family_with_children • fr
8
2026-01-20 • via Nuitee
G
Ghalia • solo_traveller • sa
1
2026-01-20 • via Nuitee
C
Candice • family_with_children • fr
3
Pros:

belle chambre, bon emplacement et personnel très gentil.

Cons:

Nous avons été mis à la porte (prévenu à 19h pour partir le lendemain à 9h) car un contrat en interne entre 2 entreprises n’était plus d’actualité (ce n’est pas notre problème). tout l’hôtel a été mis à la porte malgré les réservation déjà effectué et pas fini, évidemment je n’ai pas de nouvelles d’un quelconque remboursement pour la nuit non effectué.

2026-01-20 • via Nuitee
F
Federica • solo_traveller • it
7
Cons:

Le pulizie della stanza devono essere giornaliere.
È un hotel!
E soprattutto specificato alla prenotazione che non sono incluse

2026-01-20 • via Nuitee
S
Silvia • family_with_children • es
8
2026-01-19 • via Nuitee
S
Soledad • solo_traveller • ar
9
Bella estadía
Pros:

El hotel esta ubicado en una zona muy bonita y tranquila, cerca del metro, de supermercado y restaurantes. La habitación es pequeña pero muy bien equipada con baño privado moderno y bueno, la cama muy cómoda! Me sorprendió gratamente.

Cons:

Limpieza de la habitación con costo.

2026-01-19 • via Nuitee
G
Giorgia • couple • it
8
2026-01-19 • via Nuitee
L
Libby • family_with_children • gb
9
2026-01-19 • via Nuitee
J
James • solo_traveller • au
8
2026-01-19 • via Nuitee
S
Sophie • extended_group • gb
7
Brilliant location. Lovely, clean and modern.
Pros:

Brilliant location. Lovely, clean and modern.

Cons:

Given the price of the room and location would've thought that the rooms would have AC or something sufficient. We were in a basement room in 30c heat. The fan provided was one which sounded like an aeroplane taking off which meant we were both too hot too sleep and disturbed by the sound.

2026-01-19 • via Nuitee
K
Kevin • couple • us
1
Hotel was fine but rooms were too hot.
Pros:

It was clean and staff was friendly.

Cons:

There was no air conditioning and the rooms were extremely hot. Even with the window open there was no air moving. We only stayed one night and moved to a different hotel with AC.

2026-01-19 • via Nuitee
C
Can • extended_group • tr
6
This was my third stay at Sonder The Gilbert. Unfortunately, the room was unbearably hot both during the day and at nigh
2026-01-19 • via Nuitee
S
Sash • solo_traveller • gb
6
Great location, lovely staff, doesn’t match Sonders usual asthetic
Pros:

From the outside the hotel looks like a Sonder, lovely characterful building. It had two lifts and a nice seating area in the foyer.

Cons:

The hotel isn’t a Sonder, it hasn’t been refurbished to their usual style or standard. I was greeted by a naff chalkboard advertising breakfast, a pile of Amazon boxes behind the counter, and staff doing training on a desk top of behind the reception desk

2026-01-19 • via Nuitee
S
Sarah • solo_traveller • au
6
2026-01-19 • via Nuitee