Hilton Garden Inn Stoke On Trent

Hotels
•
Hilton Garden Inn
8.5 (3652 reviews)
Potteries Way, Hanley , Stoke on Trent , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Stained carpet
Poor breakfast quality
Staff training needed

Categories

Cleanliness
8.08
The carpet in the room was stained, which is unacceptable for Hilton standards.
Service
9.05
Service was generally good, with attentive staff, though some issues were reported.
Location
9.59
The location was perfect for the theatre and very convenient.
Room Quality
8.54
Rooms were generally clean and spacious, though minor issues were reported.
Amenities
7.57
Basic amenities were available, but the breakfast offerings were poor.
Value for Money
9.03
Value was reasonable for the location and quality of the hotel.
Food and Beverage
7.08
Food quality was disappointing, with issues reported regarding breakfast items.
Overall Experience
9.05
Overall stay was pleasant with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:00

Property Description

Luxurious Accommodation
Hilton Garden Inn Stoke On Trent offers elegant rooms with modern amenities like flat-screen TVs, air conditioning, and plush bedding. The private bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay for every guest.

Convenient Facilities
Guests can enjoy access to a fitness centre to stay active during their travels. The hotel also provides private parking, a restaurant, and a bar, perfect for unwinding after a long day of exploring the nearby attractions. The 24-hour front desk and luggage storage add to the convenience of staying at this 4-star establishment.

Prime Location
Situated just 6.7 km from Trentham Gardens and within driving distance of popular landmarks like Alton Towers and Capesthorne Hall, Hilton Garden Inn Stoke On Trent offers a central location for guests to explore the area. Book your stay now and experience luxury and convenience in Stoke On Trent.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs GBP 9 per day.

Location

Guest Reviews

8.5
Based on 3652 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.59
Room Quality: 8.54
Amenities: 7.57
Value for Money: 9.03
Food and Beverage: 7.08
Overall Experience: 9.05
D
Dawn • couple • gb
10
We had a great time
Pros:

Nice location, ample parking. Nice city view. Excellent amenities.
Resurant breakfast was really nice. Staff helpful & friendly. Bar area nice. Enjoyed our stay thank you

Cons:

N/A

2026-03-14 • via Nuitee
E
Emma • couple • gb
9
Comfortable stay, would highly recommend.
Pros:

Very clean room and comfy bed. Close to shops and concert venue Victoria hall. The buffet breakfast was delicious, with a great variety of options including fresh waffles.

Cons:

Not a dislike. But it would have been nice to have bottles of water in the room and biscuits with the coffee as most places provide these as standard.

2026-03-14 • via Nuitee
L
Lorna • solo_traveller • gb
10
Beautiful hotel amazing staff will be back!
Pros:

It was clean and bright and the staff were lovely x

2026-03-14 • via Nuitee
A
Ana • family_with_children • gb
8
2026-03-14 • via Nuitee
A
alison • solo_traveller • gb
10
Really enjoyed our stay
Pros:

The staff were friendly hotel was clean rooms were lovely and smelled fresh easy to find parking straight across from hotel overall we had a lovely stay couldn’t fault the hotel at all

Cons:

Everything was perfect

2026-03-14 • via Nuitee
D
Danielle • family_with_children • gb
10
2026-03-14 • via Nuitee
A
Andreas • couple • de
10
2026-03-13 • via Nuitee
P
Piers • couple • gb
10
Great location for the centre and Regent Theatre.
Pros:

Great location.

Cons:

Location

2026-03-12 • via Nuitee
P
Philipp • solo_traveller • ch
1
Katastrophe
Cons:

Als ich angekommen bin hat man mir mitgeteilt, dass das Hotel ueberfuellt sei und mich einfach weggeschickt.
Ein absoluter Skandal!

2026-03-12 • via Nuitee
L
Lee • family_with_children • gb
10
2026-03-12 • via Nuitee
S
Sacha • solo_traveller • gb
9
Lovely comfortable room
Pros:

Very comfortable, nice decor, not too corporate.

Cons:

Nothing

2026-03-10 • via Nuitee
S
Sabina • family_with_children • gb
10
2026-03-10 • via Nuitee
S
Shelley • couple • gb
10
2026-03-10 • via Nuitee
J
Jessica • family_with_children • gb
10
Great location, easy check in. Comfy room.
Pros:

Great location, easy check in. Comfy room.

2026-03-09 • via Nuitee
J
johnson • family_with_children • gb
8
2026-03-09 • via Nuitee
W
William • solo_traveller • gb
10
Great stay
Pros:

Location

Cons:

Didn’t stay in it long enough

2026-03-09 • via Nuitee
T
Thomas • couple • gb
8
Great comfortable hotel
Pros:

Perfectly located for night out

2026-03-09 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

Clean, tidy and friendly staff.
Parking good and a short walk to the city centre

2026-03-08 • via Nuitee
J
Joshua • couple • gb
10
2026-03-08 • via Nuitee
T
Tanya • couple • gb
10
Perfect overnight stay, great location and felt really welcomed
Pros:

It was great location few mins from Victoria hall. It was really clean, felt fresh not tired. Room was great size and all the free products to use. Breakfast had great choice. Added bonus of seeing Diversity staying there.

Cons:

Nothing, maybe the pillows super soft which appreciate a lot people like.

2026-03-08 • via Nuitee