Mercure Paignton Hotel

Hotels
•
Mercure
8.5 (5260 reviews)
Esplanade Road 22 , Paignton , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Food quality issues
Cleanliness concerns

Categories

Cleanliness
7.71
Instances of poor service during breakfast and cleanliness were mentioned, affecting the overall perception.
Service
9.18
Staff were generally described as friendly and accommodating, contributing positively to the experience.
Location
9.22
The hotel's location received positive feedback for convenience and proximity to attractions.
Room Quality
8.67
Rooms were generally well-regarded, although some concerns about mattress comfort were noted.
Amenities
8.7
General satisfaction with amenities; however, suggestions for improvement were made.
Value for Money
8.66
Guests felt the pricing was fair considering the service and offerings.
Food and Beverage
7.21
Mixed reviews; breakfast quality was highlighted as needing improvement, affecting overall dining satisfaction.
Overall Experience
8.68
Overall experience was positive despite some reported issues; guests expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:48

Property Description

Luxurious Beachfront Stay

Modern Amenities: Enjoy a fitness centre, terrace, and on-site restaurant. Benefit from room service, a 24-hour front desk, and free WiFi throughout the property.

Comfortable Rooms: Relax in rooms with a desk, flat-screen TV, private bathroom, and scenic sea views available. Each room includes a safety deposit box, bed linen, towels, wardrobe, and kettle.

Prime Location: Explore Paignton Beach, Preston Sands Beach, and Goodrington Sands Beach just moments away. Conveniently located near Exeter International Airport.

Experience the ultimate seaside getaway at Mercure Paignton Hotel. Book now for a memorable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 12 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

8.5
Based on 5260 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.21
Overall Experience: 8.68
D
Dorota • couple • gb
10
Pros:

Overall, I really liked everything about this hotel. The breakfasts were very good, and the staff were friendly and helpful. I will definitely come back again.

Cons:

Parking is available for £15 per day.

2026-07-18 • via Nuitee
C
Christopher • couple • gb
8
Hotel was really good
Pros:

Very good hotel. Air conditioning in room could be adjusted and large screen tv on the wall. large choice for breakfast from fruit, pancake maker cooked breakfast food, ham cheese etc. Staff were nice.

2026-07-18 • via Nuitee
M
Mariaw2402 • solo_traveller • gb
9
Perfect location and dog friendly
Pros:

Helpful staff, good sized lovely clean room which was dog friendly. Location of the hotel is perfect. Fabulous terrace which we used for both drinks in the evening and breakfast in the morning. Good choice at the buffet breakfast

Cons:

Breakfast felt a bit chaotic and that there was insufficient staff. Ran out of some food and cutlery which then took a while to refill

2026-07-18 • via Nuitee
G
Graham • solo_traveller • gb
8
Pros:

Excellent staff
Lovely accessible room

Cons:

The quality of the breakfast fell well short of the quality of the Hotel and it's Staff.

Pity the accessible room was so far away from the lufts

2026-07-18 • via Nuitee
S
Samantha • couple • gb
10
Pros:

Location

Cons:

Parking v tight

2026-07-18 • via Nuitee
J
Jacqueline Haverly • solo_traveller • gb
8
Pros:

Bar staff especially abbie.

Cons:

The height of the toilet was too low.

2026-07-18 • via Nuitee
L
Louis • solo_traveller • gb
1
Terrible
Pros:

Blood stains on the bed covers after being moved to another room, dirty nails on the first room

Cons:

There are so many things to point out negative about this property

2026-07-18 • via Nuitee
J
Jan • family_with_children • be
6
Goed voor één nacht.
Pros:

Het hotel is best wel ok. Standaard kamer en standaard ontbijt.

Cons:

De omgeving vonden wij vreselijk.

2026-07-18 • via Nuitee
C
Corinne • solo_traveller • gb
9
Pros:

Hotel situated 1 minute walk to beach, breakfast good choices, freshly cooked or plenty of fruit, cereal, pancakes an pastries.
Lift was in very good working order. Rooms were comfortable an housekeeping were efficient non intrusive.

2026-07-17 • via Nuitee
A
Amanda • couple • gb
4
Not really dog friendly
Pros:

Close to the seafront

Cons:

Advertised as dog friendly with courtyard garden on ground floor. Ground floor was the car park! We had a room with no outdoor space

2026-07-17 • via Nuitee
F
Frank • solo_traveller • gb
10
We loveed the location parking was good. It’s a nice hotel
Pros:

Fantastic location

Cons:

Beds are a bit to firm

2026-07-16 • via Nuitee
P
Peter • solo_traveller • gb
7
Pros:

Good breakfast and eat as much as you want

2026-07-16 • via Nuitee
J
John • solo_traveller • gb
10
2026-07-16 • via Nuitee
T
Tone • couple • gb
7
Overnight stay on way to Bigbury oin sea
Pros:

Overnight stay on our way to Burgh Island. Comfortable room with air conditioning and a great view. Managed to get a space in the car park.

Cons:

At breakfast a number, approximately five, of the best tables with a view of the sea were reserved for people with dogs.

2026-07-16 • via Nuitee
V
Val • couple • gb
9
Great as usual
Pros:

Breakfast was great and the rooms were clean

Cons:

Nothing

2026-07-16 • via Nuitee
R
rhodri • couple • gb
10
Nice modern hotel by the sea and pier.
Pros:

Breakfast very good. Rooms clean. Sea view. Evening meal very tasty.

Cons:

Glass of ice water tasted strongly of chemicals. We informed the bar staff and hotel manager.

2026-07-15 • via Nuitee
T
Terry • solo_traveller • gb
9
best hotel in Paington
Pros:

all very good

Cons:

The carparking is extremely expensive and because I they didnt have a room for me on my last visit I am still in a legal argument over whether I should pay £20 for car parking despite only being there 5 mins and the hotel mixed up my booking

2026-07-15 • via Nuitee
J
Joe • couple • gb
9
2026-07-15 • via Nuitee
A
Alison • family_with_children • gb
10
Excellent stay
Pros:

Exceptional quality hotel with a great restaurant, and lovely rooms. One of out party was disabled and the facilities were perfect

2026-07-15 • via Nuitee
L
Lynne • couple • gb
8
Sea view rooms always lovely
Pros:

Location and view
Staff
Bed very comfortable

Cons:

Fridge didn’t work on this occasion, so our
Milk and fruit went off. Just told it was down to the Weather

2026-07-15 • via Nuitee