Penang Marriott Hotel

Hotels
Marriott Hotels & Resorts
9.1 (301 reviews)
55 Persiaran Gurney , George Town , my

Children allowed

Facilities

Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Luxurious rooms
Convenient location
Unique birthday surprises
Cons:
Limited food options in amenities

Categories

Cleanliness
9.18
Rooms very clean and tidy with birthday decorations.
Service
9.65
Staff was exceptionally attentive and went the extra mile for guests.
Location
9.19
Convenient location close to Gurney Paragon and other attractions.
Room Quality
9.14
Luxurious and spacious rooms with excellent views.
Amenities
8.67
MClub lounge with decent drink selection, could improve food options.
Value for Money
9.13
Great value given the luxurious stay and services provided.
Food and Beverage
8.68
Good drinks and food at parties, but limited food options in MClub.
Overall Experience
9.15
Memorable stay with outstanding service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:10

Property Description

Luxurious Amenities and Services
Indulge in the outdoor swimming pool, fitness centre, and exceptional dining options at Penang Marriott Hotel.

Elegant Rooms with Stunning Views
Relax in comfort with well-appointed rooms featuring city views, modern amenities, and stylish decor.

Convenient Location and Nearby Attractions
Explore the nearby Northam Beach and Rainbow Skywalk at Komtar, just a short distance from Penang Marriott Hotel.

Book your stay now at Penang Marriott Hotel for a memorable and luxurious experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    No internet access available.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 301 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.19
Room Quality: 9.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 9.15
N
Nadia Shireen family_with_children my
9
A truly memorable stay that combined luxury, comfort, and genuine hospitality in the heart of Penang.
Pros:

We had a wonderful stay at Penang Marriott Hotel. The location is excellent, with easy access to shopping, dining, and the attractions of George Town. The room was spacious, clean, and beautifully appointed, with comfortable beds and stunning views. What stood out most was the hospitality of the staff, who were consistently warm, attentive, and professional. The facilities were well maintained, and the breakfast offered a wide variety of delicious options. As a family, we especially appreciated the welcoming atmosphere and the hotel’s attention to detail.

Cons:

While the overall stay was enjoyable, there were a few minor areas for improvement. The swimming pool area can also get crowded, particularly during weekends and school holidays. Other than these minor points, the experience was very positive.

2026-06-06 via Nuitee
A
Aleisha solo_traveller au
10
Pros:

Hotel staff are lovely, rooms are big and beautiful with all the necessities you need. Close to big shopping centres , street food and by the water. Food was very nice and tasty.

Cons:

Little expensive for a coffee, more than australian prices.

2026-06-03 via Nuitee
J
Jun family_with_children my
9
2026-06-02 via Nuitee
B
Bkin solo_traveller xc
7
Everything great, not including bathtub not working.
Pros:

Everything, not including bathtub not working.

Cons:

Everything, not including bathtub not working.

2026-06-01 via Nuitee
B
Benyjay family_with_children my
8
Very Good
Pros:

The staffs were very kind and helpfull.
The location was amazing. Evezrything was nearby and very good for pedestrians and joggers.
The swimming pool was awesome.
The breakfast was top notch with a mix of malay, chinse and indian dishes.

Cons:

There are no enough equipments in the fitness center.
The waiting time for beakfast was quite long for a 5 stars hotel.

2026-06-01 via Nuitee
Y
Yasuhiro solo_traveller jp
10
2026-05-31 via Nuitee
K
Kai Chin solo_traveller my
9
2026-05-31 via Nuitee
A
Ahmad Tajuddin solo_traveller my
10
Pros:

Our room was ready ahead of time! Ms Khalieda Loyalty Manager was there to greet us on arrival (we want to believe it was intended :-)) - she was very friendly, knowlegeable and informative. The welcome cocktail and complimentary drinks in the room minibar was a pleasant surprise. The welcome card greeting us in the room from the Housekeeping PIC - HiMon was a very personal touch. The room was beyond our expectations - finely furnished. Exquisite tub and shower. The sea facing window gave us the wide view of the new esplanade, Penang Bay and Gurney Drive - waiting for us to have a breezy evening stroll or jog in our next trip. Breakfast was wonderfully elaborate with broad local and international options. Ala carte dining @ Sago Level 2 was sumptuous and have generous portions. We are happy to find a new home in Penang. Do expect us to return!

2026-05-26 via Nuitee
F
Franky couple be
10
Pros:

Lekker en uitgebreid ontbijt.
Mooie kamer!
Goede uitvalsbasis om de onder meer Georgetown te verkennen

Cons:

niets

2026-05-20 via Nuitee
Y
YenTing extended_group my
10
2026-05-10 via Nuitee
A
Andres solo_traveller sg
10
Pros:

Good breakfast, great room size and no noise from neighbors

Cons:

The bed was a bit too firm for me

2026-05-07 via Nuitee
S
Shi Min family_with_children my
10
Love the stay so much! They helped to setup a simple birthday decoration and bring us a small cake, it’s super warm and
Pros:

I love the cleanliness, services and breakfast. Penang Marriott the best!

2026-05-06 via Nuitee
I
Iskandar Basha couple my
6
2026-04-22 via Nuitee
S
Subhashish family_with_children in
7
Overpriced hotel with poorly designed rooms in a fairly good location
Pros:

The location and the room size

Cons:

1. The wardrobes in the room did not have enough shelves to arrange our clothes

2. Electric switches were hap hazardly placed. One bathroom light switch in the bathroom controlled a bed side lamp waking us up every time the bathroom was used!

3. The shower area did not have anti skid mats and the floor was slippery

4. There was a mosquito in the room on the last night that woke me up.

5. We were told that children are not allowed in the executive lounge between 5 and 8 pm and did not let our 14 year old go. However we saw young kids there during that time.

6. No fire escape or evacuation plan visible in the room.

7. Not enough hooks or racks to hang wet towels in the bathroom

8. Not worth the price. Other hotels in the George Town UNESCO Heritage area are better. This hotels location is hardly an advantage as it only takes a few minutes to travel from Gurney to the Heritage area and cabs are very cheap

2026-04-17 via Nuitee
A
Apichart solo_traveller th
9
2026-04-17 via Nuitee
L
L.Fortune extended_group bg
10
2026-04-07 via Nuitee
S
Step by step extended_group fr
1
Cons:

Je suis un professionnel réservant pour des collaborateurs et je suis face à un établissement de la catégorie palace qui est incapable de me fournir une facture pour ma société, ce qui reste un mystère

2026-04-07 via Nuitee
Y
Yoke Wai couple sg
9
2026-04-05 via Nuitee
R
rongfa solo_traveller cn
3
2026-03-28 via Nuitee
R
Ruzilawati family_with_children my
8
Worth stay
Pros:

Center town
Spacious parking

Cons:

Complimentary for the miscommunication is not worth it
Gave us fruits to share for 6 of us
2 rooms ( 1 plate each with 2 slice pineapple + 2 slice water mellon + 3 berries ) - we expect full plate
Misscomm issue - we booked 2 rooms with sea view & requested to be next door as we have kids that will keep going in out both rooms but was told room avail only with diff floors ) Nobody call us to inform the unavailability buy we did called 3 times to remind our request
Upon check in & insisted to our request your frontline officer managed to gave us room 1426 & 1422
I hope you ll be more professional handling this issue to make sure it wont happen agan
Overall ok

2026-03-25 via Nuitee