Ivy Hotel

Hotels
Independent
3.4 (7 reviews)
London, England, SW1V 1RP , London , GB

Facilities

Express check-out
Free WiFi
Express check-in/check-out
Wheelchair accessible
Front desk (limited hours)
Express check-out
Well-lit path to entrance

Review Highlights

Pros:
N/A
Cons:
Dirty property
Unpleasant odors
Lack of toiletries
Inattentive staff
Uncleaned floors
Poor room quality

Categories

Cleanliness
2
Guests overwhelmingly criticized the cleanliness of the property, citing issues like filth, unpleasant odors, lack of toiletries, dust accumulation, and uncleaned floors.
Service
1
Guests noted a severe lack of service-related aspects, including the inability to find staff for assistance and the absence of essential toiletries when requested.
Location
5
No specific comments provided about the hotel's location.
Room Quality
1
Guests were dissatisfied with the room quality, mentioning uncleaned areas, lack of maintenance (dust caked on the fan), and overall poor condition.
Amenities
3
No specific comments provided about the amenities.
Value for Money
3
No specific comments provided about the value for money.
Food and Beverage
5
No specific comments provided about the food and beverage services.
Overall Experience
2
Considering the overwhelmingly negative feedback on cleanliness, service, and room quality, guests had a highly unfavorable overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 20:13

Property Description

Elegant Accommodations

Stay in one of 26 stylish guestrooms at Ivy Hotel, each equipped with LED televisions and rainfall showerheads in the bathrooms. Free Wi-Fi and digital programming ensure you stay connected and entertained during your stay.

Convenient Amenities

Enjoy the convenience of complimentary toiletries, electric kettles, and daily housekeeping. Whether you need to relax with a cup of tea using the provided free tea bags, or catch up on some work, Ivy Hotel has got you covered.

Perfect Location

Within a 15-minute walk, you can reach top attractions like Buckingham Palace and Hyde Park. With Victoria Station and Sloane Square nearby, Ivy Hotel offers a prime location for exploring London.

To book your stay at Ivy Hotel and experience luxury and convenience in the heart of London, visit our website now!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

3.4
Based on 7 reviews
Cleanliness: 2
Service: 1
Location: 5
Room Quality: 1
Amenities: 3
Value for Money: 3
Food and Beverage: 5
Overall Experience: 2
S
Suzanne
4
Pros:

If you just need a bed to sleep in, this serves the function. If you want to relax and enjoy, this is not the place for you. We stayed in the basement which seemed like a fire hazard with no escape. The bathroom was so tiny it was barely functional.

2025-05-22 via Nuitee
S
Stephen
2
Do not book this place.
Pros:

Could not check in the hotel was locked up. Tried calling the number listed and no answer. Tried to gain access for 45 minutes, banged on door and window. No one at the reception desk. Now im out the cost of the roo. As i had to find another place to stay.

2025-05-16 via Nuitee
I
Islay partner
2
Pros:

The property was absolutely filthy, vile smell coming from the bathroom which made us feel sick of the door was open, no toiletries or ability to find staff to ask for toiletries. There was dust caked on the fan. Not hoovered there was bits on the floor everywhere

2025-02-26 via Nuitee
J
Jake
4
Pros:

We paid £55 for a night in London so can't really complain
It was abit run down needed some love
Weird smell in the bathroom
I would stay here again for price though

2024-12-23 via Nuitee
A
Anna
2
Pros:

Well.., when you check in to a room and see tv on a wall (as per booking details, 22 inch LED TV with digital channels) you assume you could spend relaxing evening after a very difficult day with a glass of wine watching some comedy right? No! Wrong!!! There is a TV hanged on a wall only with a plug dangling down loose and no plug anywhere near ?! I am not making it up! I thought WHF?? What is the point just to hang a tv on a wall that can not be plugged on!? I go to reception and ask, girl (nice but clueless) seems that she has never been in Ivy House Hotel before, so together now we are in the room staring a tv on a wall with loose plug dangling down, she clearly never has been here before. She makes phone calls, it takes time and all I get is that supposedly it should be an extension somewhere in the hotel to get tv to reach the opposite wall plug (which by the way would make it a tripping hazard and I am sure would be against basic health and safety rules), anyway no sot knows where that extension is so I leave and book myself in to another hotel while complaining to Expedia regarding this booking, but that is a brand new horror story that I will continue as a review for Expedia… I knew I booked a very basic cheap room just for one night; but when you advertise tv in a room for f… s… make sure it’s usable. They could also have put bleach down the toilet for basic hygiene. P.S just got my refund from Expedia but that was a fight too.

2024-02-21 via Nuitee
D
David
8
Good value
Pros:

Very good value. Our room was small but had everything we needed, including tea and coffee.

2024-01-04 via Nuitee
P
Pandora partner
2
Pros:

Absolutely tiny room in a basement, looking into a backyard with cigarette butts and brick wall. Marketed as a family ‘suite’, it was actually the size of a single bedroom. The shower was literally inside the loo - no shower curtain or tray. It was so incredibly noisy as the room backs on to Victoria train station. Worst night sleep of my life! No facilities like hairdryers and irons (we were going to a wedding so had to find an Argos to buy an iron.) We wouldn’t have minded had it not been for the fact that it cost us £242 for one night. Totally miss-sold. More like a hostel than a hotel. Only stay there if you get an absolute bargain price and don’t mind staying in something that feels more like a squat than a hotel.

2023-10-08 via Nuitee