Beaverbrook Town House

Exceptional dinner

My suitcase which contained a priceless family heirloom was stolen from the Hotel while staff left it stored unsafely and in full access to the general public. I was forced to cancel my flight home to Australia and remain in London while I was left to unsuccessfully try and chase my suitcase across London in horrific circumstances.
Weeks later I am still chasing the Hotel to be accountable and I am thousands of pounds out of pocket. This is not to mention the distress the theft has caused me and my elderly relatives. Telling my Great Aunt of the loss of our family heirloom was gut wrenching. Management has left me chasing updates, dealing with bureaucracy and feeling completely invisible. I am shocked for a Hotel that advertises itself as luxury for such a pathetic response. I never write reviews but in good conscience I cannot let others considering staying at the Hotel not know the way paying customers are treated - and I was a returning guest! I have not even been offered a refund for a stay where the Hotel left my treasured possessions to be stolen.
If you value your belongings and safety, do not stay here!!

What a flawless experience I have just had at the Beaverbrook Joe and his team create a feeling of coming home to family . They went out of their way to make my stay perfect from early check in to all the little things that make a stay so personable .
It is a beautifully decorated -superb location -whisper quite -super comfy beds -spacious rooms -delicious breakfast certainly one of the best hotels I have stayed in so will definitely be returning . Thanks Beaverbrook townhouse for a memorable stay .

We stayed for 4 nights in the Aldwych Rm, early July, 2025. Fantastic hotel, beautifully decorated throughout! Our room was wonderful, cool, quiet, incredible bathroom, and an extremely comfortable bed!
This hotel room was worth every penny, great breakfast every morning, included in the price!
Air conditioning in room, that was so welcome during the current UK heat wave, brilliant staff, good TV setup, very easy and powerful WiFi, room amenities that included complimentary drinks and snacks!
All the staff were absolutely wonderful, and they made us feel so comfortable and welcome. We would not hesitate to book this hotel again, just fantastic.
One of the nicest hotels we have ever stayed at.

We stayed for 4 nights in the Aldwych Rm, early July, 2025. Fantastic hotel, beautifully decorated throughout! Our room was wonderful, cool, quiet, incredible bathroom, and an extremely comfortable bed!
This hotel room was worth every penny, great breakfast every morning, included in the price!
Air conditioning in room, that was so welcome during the current UK heat wave, brilliant staff, good TV setup, very easy and powerful WiFi, room amenities that included complimentary drinks and snacks!
All the staff were absolutely wonderful, and they made us feel so comfortable and welcome. We would not hesitate to book this hotel again, just fantastic.
One of the nicest hotels we have ever stayed at.

We stayed for 4 nights in the Aldwych Rm, early July, 2025. Fantastic hotel, beautifully decorated throughout! Our room was wonderful, cool, quiet, incredible bathroom, and an extremely comfortable bed!
This hotel room was worth every penny, great breakfast every morning, included in the price!
Air conditioning in room, that was so welcome during the current UK heat wave, brilliant staff, good TV setup, very easy and powerful WiFi, room amenities that included complimentary drinks and snacks!
All the staff were absolutely wonderful, and they made us feel so comfortable and welcome. We would not hesitate to book this hotel again, just fantastic.
One of the nicest hotels we have ever stayed at.

Amazing as always.

Wonderful place to stay , with great staff

Loved everythinggggggggggg. Free breakfast was delish, staff extremely kind & helpful and decor was stunning! Very walkable spot to all great things in Chelsea

Beautiful hotel, great Staff