Gleneagles Townhouse

Hotels
9.2 (549 reviews)
39 St Andrew Square , Edinburgh , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious food
Cons:
Room issues
High additional charges

Categories

Cleanliness
8.51
Generally clean and well-maintained, though some guests expressed concern over room quality.
Service
9.98
Staff were consistently praised for their friendliness and attentiveness.
Location
9.52
Excellent central location, very convenient for exploring Edinburgh.
Room Quality
8.47
Some rooms reported to have poor views and comfort issues.
Amenities
9.5
Amenities such as the spa and restaurant were highlights, despite some being unavailable.
Value for Money
8.46
Mixed feelings regarding pricing, especially with extra charges.
Food and Beverage
9.51
Food options received high praise for quality and presentation.
Overall Experience
9.68
Overall, a memorable stay with both highs and some lows that balanced out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:37

Property Description

Luxurious 5-Star Stay in the Heart of Edinburgh

Exceptional Amenities: Gleneagles Townhouse boasts a fitness centre, terrace, and bar for guests to unwind and socialize. The 24-hour front desk, airport transfers, and free WiFi ensure a seamless stay.

Elegant Rooms: Each unit is equipped with modern comforts like air conditioning, flat-screen TV, and a coffee machine. The private bathrooms feature premium amenities including slippers and plush bed linen.

Culinary Delights: Indulge in British and Scottish cuisine at the on-site restaurant, with special dietary options available. Conclude your day with a relaxing session in the sauna for the ultimate pampering experience.

Experience luxury and convenience at Gleneagles Townhouse. Book now for an unforgettable stay in Edinburgh.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 25 per day.

Location

Guest Reviews

9.2
Based on 549 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 9.68
J
Julie • couple • gb
10
Fabulous customer service and a great central location for exploring.
Pros:

Customer service was second to none. We were made to feel so welcome. Staff across the board, from the front door to the Lamplighters bar, were so friendly, and nothing was too much trouble for them.

The bed was so comfortable, and the bath was so relaxing! Sorry we didn’t need the turn down service; we were just so relaxed in our room! Felt like a home away from home.

Fabulous location; we were so close to all the restaurants, bars and shops that we had planned to visit.

2026-03-02 • via Nuitee
A
Ana • couple • dk
9
Truly beautiful hotel with amazing location, service, and food
Pros:

Beautiful hotel, nicely decorated with a breathtaking dining room. Food was superb. Service excellent. Location couldn’t be any better. Quiet and clean rooms. Perfectly equipped gym.

Cons:

We expected a spa pool and facilities and got disappointed when we learned it was only massages and beauty treatments (that need to be booked well in advance).

2026-02-26 • via Nuitee
T
Thomas • couple • gb
10
Pros:

Friendliness and helpfulness of staff

Cons:

3rd time visiting and still yet to get a spa appointment despite numerous requests up to 6 weeks in advance

2026-02-23 • via Nuitee
E
Elisabeth • extended_group • no
7
Meget bra, sentralt, flott men likevel med personlighet🌸
Pros:

Hyggelig personale, flott hotell, kult interiør, gode senger og fine rom. Veldig god frokost!

Cons:

Varmt på rommet

2026-02-23 • via Nuitee
N
Nadia • couple • gb
10
Wonderful and shall def return
Pros:

Excellent, Sarah the manager is absolutely fantastic

Cons:

The beds are the best

2026-02-22 • via Nuitee
R
Rosemary • extended_group • gb
10
Perfection, a true gem in the heart of Edinburgh.
Pros:

Location, staff, cleanliness, decor, breakfast, drinks, room

2026-02-14 • via Nuitee
A
Alexander • couple • gb
10
2026-02-14 • via Nuitee
S
Susan • couple • gb
10
Truly memorable.
Pros:

It is one of the best hotels I’ve stayed in and it continues to reflect all you would expect when you see the Gleneagles name. Building, interiors, dining, bed rooms and especially the fantastic staff.

Cons:

Nothing

2026-02-12 • via Nuitee
J
james • couple • fr
10
2026-01-31 • via Nuitee
J
june • couple • gb
10
Wonderful stay in an exceptional hotel
Pros:

Location, comfort, service, great food and drinks overall a wonderful experience.

Cons:

Nothing, however breakfast seating area was a bit cramped

2026-01-29 • via Nuitee
D
Denise • couple • gb
10
A fabulous experience for a special occasion. Our room was upgraded and it was amazing. The hotel marked the occasion wi
Pros:

Beautiful building which used to be an old bank with lots of original characteristics maintained

Cons:

Nothing. It’s outstanding

2026-01-27 • via Nuitee
V
Vicki • couple • gb
10
Superb service in a stunningly beautiful setting.
Pros:

Such beautiful, thoughtful interior design. Elegant, opulent yet cosy. The service is fabulous, nothing is too much.

Cons:

Nothing!

2026-01-27 • via Nuitee
I
ignacio • couple • es
10
2026-01-25 • via Nuitee
L
Lorna • solo_traveller • gb
10
Wonderful relaxing overnight stay
Pros:

Relaxing, comfortable, extremely high quality.

Cons:

Nothing

2026-01-23 • via Nuitee
J
Jacobson • couple • us
10
2026-01-23 • via Nuitee
C
Christopher • couple • gb
10
2026-01-23 • via Nuitee
J
JOHN • couple • gb
10
2026-01-22 • via Nuitee
F
Fraser • couple • gb
10
2026-01-20 • via Nuitee
P
Patricia • family_with_children • gb
8
Memorable in a good way.
Pros:

Really good

Cons:

The service in the rooftop bar. Felt it was understaffed.

2026-01-20 • via Nuitee
T
Tom • couple • gb
10
Perfect spot in the centre of an amazing city!
Pros:

Excellent from start to finish!

2026-01-19 • via Nuitee