Zedwell Underground Hotel Tottenham Court Rd

Hotels
8 (8447 reviews)
112 Great Russell Street , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Allergy-free room
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Issues with cleanliness
High cost without daily cleaning
Room size and amenities lacking

Categories

Cleanliness
7
Multiple complaints about cleanliness, including hair and insects in the bed.
Service
9
Staff consistently highlighted as friendly and helpful, with commendations for specific staff members.
Location
9.5
Many reviews praise the excellent location close to key attractions.
Room Quality
8
Positive feedback on room comfort, but some mention of issues like humidity and size.
Amenities
7.5
Mixed mentions of amenities; some appreciated while others felt lacking.
Value for Money
7
High price point mentioned but some felt it was not justified based on services provided.
Food and Beverage
8
No specific comments, but breakfast options mentioned positively.
Overall Experience
8
Overall, guests had a good experience but noted some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:01

Property Description

Unique Windowless Rooms

Experience a tranquil stay in the heart of London at Zedwell Underground Tottenham Court Rd. With 187 windowless rooms, escape the city's hustle and bustle while enjoying a peaceful retreat.

Convenient Location

Situated just steps away from Dominion Theatre and Tottenham Court Road, our 3-star hotel offers easy access to popular attractions like British Museum and Leicester Square Underground Station. Explore the vibrant city with ease.

Helpful Reception Staff

Our dedicated reception team is always ready to assist you with tips and recommendations to make your stay unforgettable. Enjoy personalized service and local insights during your time at Zedwell Underground Tottenham Court Rd.

Book your stay now at Zedwell Underground Tottenham Court Rd for a relaxing and memorable London getaway.

Important information:

Please note that as part of Zedwell's commitment to the environment, multiple night stays will only have cocoon cleaning every 4 days. If you require a daily clean, additional charge will apply which the reception team can assist with when you arrive.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 8447 reviews
Cleanliness: 7
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8
S
stephen • solo_traveller • gb
10
2026-04-05 • via Nuitee
I
Irina • solo_traveller • ch
4
Kein erholsamer Schlaf aufgrund Lärm.
Pros:

Lage

Cons:

Wasserrohre sehr laut. Bettdecke dreckig.

2026-04-04 • via Nuitee
F
Farida • family_with_children • be
7
Bon
Pros:

Proximité

Cons:

Propreté

2026-04-04 • via Nuitee
E
Eva • solo_traveller • es
10
2026-04-04 • via Nuitee
M
Manfred • family_with_children • ch
5
2026-04-04 • via Nuitee
L
Laëtitia • extended_group • fr
8
2026-04-04 • via Nuitee
J
JULIETTE • solo_traveller • gb
1
I’ll not be going back to a hotel where you can’t sleep!
Pros:

The location is great - but doesn’t make up for the noise or customer service.

Cons:

The walls shook with the noise of the underground tube every 30 seconds or so. Sleeping was extremely hard and it was the opposite of relaxing. Storing your suitcase for the day is either £15 or free dependent on the staff member you speak to.

2026-04-03 • via Nuitee
P
Parvathi • family_with_children • gb
7
If you don't mind being 4 or 5 floors underground
Pros:

Great location, just off Tottenham Court Road

Cons:

Incredible gloomy, very noisy (plumbing, trains), reception was underwhelming, no coffee or tea facilities.

2026-04-03 • via Nuitee
W
Witts • couple • gb
10
it was absolutely amazing, clean, great location, just enough space.
Pros:

location, safety, rooms, space

Cons:

front door of hotel didn’t have a lock so anyone could walk in, was unnerving even though the door to the hotel rooms was locked.

2026-04-02 • via Nuitee
M
Marta • couple • it
7
Pros:

posizione super centrale.

Cons:

la camera è veramente piccola

2026-04-02 • via Nuitee
G
Gareth • solo_traveller • gb
10
Great location , great price , very helpful staff , with particular regerence to Bennie
Pros:

Location is excellent for my needs. Everything a need is a walking distance from the hotel

Cons:

Not applicable

2026-04-02 • via Nuitee
R
Rebecca • couple • gb
3
Pros:

The bed

Cons:

The room that they put me in was near the elevator and every time the lift went up and down could feel is shake and making loud noises

2026-04-02 • via Nuitee
S
Silvia Guerra • family_with_children • pt
6
Pros:

Excelente localização e staff

Cons:

Do barulho durante a noite. O metro passa por baixo do hotel. Impossível dormir.

2026-04-02 • via Nuitee
J
J • solo_traveller • gb
4
Loud, didn’t sleep.
Pros:

Clean room, easy check in and out.

Cons:

Noise of nearby underground trains makes it near impossible to sleep and had to wait until at least 1am before they stopped, and started again at 5am. Especially for a hotel that markets itself on a quiet isolation from the city, this is no such thing, loud and barely slept.

2026-04-01 • via Nuitee
J
joanna • couple • gb
5
2026-04-01 • via Nuitee
M
Mariagrazia • couple • it
8
Pros:

Centralissimo, a 5 minuti dalla metro e dalla strada principale con tutti i negozi. Per gli spostamenti è molto comodo e strategico.
Per il prezzo che paghi, ne vale la pena.

Cons:

Soluzione per accontentarsi a poco prezzo, le camere sono microscopiche e senza finestre, ma è quello il concetto di questo Hotel. Tutte le camere si trovano nel seminterrato, quindi non c’è scelta.
Il letto troppo basso e scomodo, non ci sono comodini, non c’è un armadio, nulla per appoggiare i propri oggetti. Il bagno un buco, ogni volta che facevi la doccia si allagava tutto, e quando aprivi il rubinetto faceva un rumore terribile.

2026-04-01 • via Nuitee
F
Florine • solo_traveller • be
8
Pros:

La chambre est mignonne
L hôtel est bien placé , une entrée de station tout près

Cons:

On entendait un peu le métro dans la chambre
Et la douche faisait pas mal de bruit juste après la douche

2026-04-01 • via Nuitee
F
Filippo • couple • it
9
2026-04-01 • via Nuitee
J
Joanne • family_with_children • gb
8
Zedwell hotel
Pros:

Comfy and clean

Cons:

Noise from underground loud still.
Light in bathroom

2026-04-01 • via Nuitee
P
Parra Ros • couple • es
8
Bien pero algunos ruidos incómodos
Pros:

Muy cómodo y limpio

Cons:

Muy pequeño y se escucha mucho el tren/metro, además cada vez que usas el agua del lavabo se escucha un ruido desagradable

2026-03-31 • via Nuitee