Raffles London at The OWO

Hotels
•
Raffles
9.5 (191 reviews)
57 Whitehall , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Incredible staff
Beautiful historic building
Outstanding location
Superb amenities
Excellent overall experience
Cons:
Value for money could be better
Breakfast service could be slow

Categories

Cleanliness
9.5
The room was spacious, light, very clean, elegant.
Service
10
Incredible staff, warm and attentive; first class historical property.
Location
10
Fantastic location, connecting Westminster to Trafalgar Square.
Room Quality
9.5
Large, comfortable rooms, beautiful historic building.
Amenities
9.5
Great pool, spa, lovely restaurants, and set lunch menus.
Value for Money
8.5
Some guests found the quality to price ratio not ideal.
Food and Beverage
9
Scrumptious breakfasts with impeccable service.
Overall Experience
10
Best stay in London; everything about the stay was fantastic.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:29

Property Description

Luxurious Accommodations with Stunning City Views
Experience the epitome of luxury at Raffles London at The OWO, where each 5-star room offers breathtaking city views, air-conditioning, and top-notch amenities including a coffee machine and a flat-screen TV.

Indulge in Exquisite Dining Options
Savor a delightful culinary journey at our on-site restaurant, offering a diverse menu of British, Mediterranean, and European cuisine. Whether you prefer a buffet, à la carte, or continental breakfast, we cater to all dietary preferences with vegetarian, vegan, and gluten-free options available.

Exceptional Leisure Facilities and Services
Relax and unwind with access to our indoor pool and sauna, or stay connected with complimentary WiFi throughout the property. Our multilingual staff is dedicated to ensuring your stay is seamless, providing assistance in Arabic, Mandarin, Danish, and German. Book now for an unforgettable stay at Raffles London at The OWO.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for £80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 191 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 10
G
Gianluca13 • solo_traveller • it
10
Pros:

Palazzo storico in pieno centro, Spa attrezzata, piscina gigante, ristoranti eccellenti, comfort ai massimi livelli e una vera esperienza londinese!

2026-06-30 • via Nuitee
M
Mikhail • couple • us
10
2026-06-28 • via Nuitee
S
Susan • solo_traveller • gb
10
Relaxing, quiet, interesting place to stay where it is comfortable to remain in hotel a
Pros:

Location excellent. I liked the connection between military history and the building ,and it is next door to MOD where my son works. Rather expensive for me but would love to come back. Any special offers?!

Cons:

The afternoon tea was excellent

2026-06-25 • via Nuitee
4
42 • couple • fr
10
2026-06-22 • via Nuitee
K
Kai • couple • fi
10
2026-06-20 • via Nuitee
S
Sulaiman • solo_traveller • sa
6
2026-06-20 • via Nuitee
N
Nikilesh Surya • extended_group • in
9
Exceptional
Pros:

History, location and Excellent renovation.

Cons:

Food could have been better

2026-06-19 • via Nuitee
C
cem • solo_traveller • tr
8
Considering the building is like a museum the interior design for the standard rooms are very basic, however they are st
Pros:

Staff

Cons:

Room

2026-06-18 • via Nuitee
C
Claudia • family_with_children • be
10
2026-06-15 • via Nuitee
I
Indrit • couple • al
10
2026-06-13 • via Nuitee
S
Shirley • couple • gb
8
2026-06-05 • via Nuitee
E
elliott • couple • gb
10
2026-05-31 • via Nuitee
E
elliott • couple • gb
10
2026-05-31 • via Nuitee
C
Clay • couple • us
10
A near perfect hotel
Pros:

Beautiful, perfect

Cons:

Spy bar is overrated

2026-05-24 • via Nuitee
A
Alexander • solo_traveller • ch
10
Be a spy
Pros:

Impeccably clean, service is perfect.

2026-05-21 • via Nuitee
L
Luc • couple • be
10
fantastisch!
Pros:

alles

Cons:

niks

2026-05-18 • via Nuitee
J
James • couple • gb
10
2026-05-12 • via Nuitee
A
Angela • couple • ch
10
2026-05-11 • via Nuitee
J
John • couple • us
10
Pros:

The property is an absolute Gem! The decor, restoration & attention to detail is amazing!

Cons:

The history of the building is incredible mixed in with the most carefully thought of details and top notch hospitality.

2026-05-10 • via Nuitee
A
anna • couple • gb
8
A 5* prestigious hotel like this should be 10/10.. attention to detail missed the mark sadly
Pros:

Really lovely hotel generally

Cons:

The housekeeping staff let the overall experience down

2026-05-06 • via Nuitee