Raffles London at The OWO

Hotels
Raffles
9.5 (161 reviews)
57 Whitehall , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Incredible staff
Beautiful historic building
Outstanding location
Superb amenities
Excellent overall experience
Cons:
Value for money could be better
Breakfast service could be slow

Categories

Cleanliness
9.5
The room was spacious, light, very clean, elegant.
Service
10
Incredible staff, warm and attentive; first class historical property.
Location
10
Fantastic location, connecting Westminster to Trafalgar Square.
Room Quality
9.5
Large, comfortable rooms, beautiful historic building.
Amenities
9.5
Great pool, spa, lovely restaurants, and set lunch menus.
Value for Money
8.5
Some guests found the quality to price ratio not ideal.
Food and Beverage
9
Scrumptious breakfasts with impeccable service.
Overall Experience
10
Best stay in London; everything about the stay was fantastic.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:29

Property Description

Luxurious Accommodations with Stunning City Views
Experience the epitome of luxury at Raffles London at The OWO, where each 5-star room offers breathtaking city views, air-conditioning, and top-notch amenities including a coffee machine and a flat-screen TV.

Indulge in Exquisite Dining Options
Savor a delightful culinary journey at our on-site restaurant, offering a diverse menu of British, Mediterranean, and European cuisine. Whether you prefer a buffet, à la carte, or continental breakfast, we cater to all dietary preferences with vegetarian, vegan, and gluten-free options available.

Exceptional Leisure Facilities and Services
Relax and unwind with access to our indoor pool and sauna, or stay connected with complimentary WiFi throughout the property. Our multilingual staff is dedicated to ensuring your stay is seamless, providing assistance in Arabic, Mandarin, Danish, and German. Book now for an unforgettable stay at Raffles London at The OWO.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for £80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 161 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 10
H
Hope couple gb
10
2026-04-09 via Nuitee
B
Balkar family_with_children gb
10
2026-04-06 via Nuitee
E
Ed couple gb
9
2026-04-05 via Nuitee
K
Katie family_with_children gb
10
Exceptional comfort and service combined with history and a great location,
Pros:

An exceptional hotel from the building itself, the interior decoration, the comfort and history.

Cons:

Nothing. It’s the best hotel we have stayed at, and we have stayed at quite a few!

2026-04-04 via Nuitee
J
Jo couple gb
10
Weekend away to enjoy pure decadence.
Pros:

There’s nothing not to like about staying at Raffles.
All staff are warm & friendly with excellent professionalism.

Restaurant choice is superb
Bedrooms are beautifully designed & furnished
The bed was so comfortable I could have stayed another night.
The house car service was an additional bonus.

Cons:

N/A

2026-03-29 via Nuitee
S
Siri couple at
10
Wir kommen wieder!
Pros:

Das gesamte Haus, die wunderschönen Zimmer, das extrem freundliche Personal, die außergewöhnliche Lage und das wunderbare Frühstück im „Drawing Room“. Besonders erwähnenswert ist auch der Wellnessbereich - ein Ort der puren Entspannung! Ein rundum gelungener Aufenthalt, wir kommen wieder.

Cons:

Alles war perfekt!

2026-03-22 via Nuitee
S
Sasson couple ch
10
2026-03-21 via Nuitee
C
Camiel couple nl
10
2026-03-21 via Nuitee
N
Natalia extended_group gb
10
Absolutely fabulous
Pros:

Absolutely stunning building and interior.
Amazing restaurants and the highest level of service

2026-03-15 via Nuitee
C
Charandeep Kaur family_with_children in
10
2026-03-04 via Nuitee
C
cem solo_traveller tr
9
Pros:

The history, the building, the quality of the room, the location are all excellent

Cons:

Some hotel staff members are not at the required level for supposably one of the best hotels in London.

The breakfast dining room is as beautiful as a painting however the breakfast its self needs improvement. The open buffet is very limited.

2026-02-14 via Nuitee
E
Eman couple sa
10
2026-01-28 via Nuitee
M
mony couple il
10
מיקום מעולה חדרים מרווחים חדר כושר בריכה וספא מדהימיםד
2026-01-24 via Nuitee
M
Mohamed couple tz
10
2026-01-23 via Nuitee
F
Fatima solo_traveller ae
10
The way that i need to reward myself
Pros:

A luxury experience defined by service that consistently goes beyond what customers expect.

2026-01-23 via Nuitee
J
jose pablo extended_group es
10
2026-01-22 via Nuitee
D
Daniel philippe family_with_children nl
10
2026-01-19 via Nuitee
C
Claire solo_traveller gb
10
2026-01-19 via Nuitee
C
Claudio extended_group it
10
Pros:

Tutto

2026-01-19 via Nuitee
A
Abid couple tn
10
2026-01-19 via Nuitee