Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful amenities
Cons:
Small room size
Minor cleanliness issues

Categories

Cleanliness
8.34
Some guests mentioned small cleanliness issues.
Service
9.31
Staff were consistently described as helpful and friendly.
Location
9.35
Great central location, easy access to transport and attractions.
Room Quality
7.8
Rooms noted as small for some guests, impacting comfort.
Amenities
8.83
Good amenities with notable facilities like the rooftop bar.
Value for Money
8.29
Some guests felt it was pricey for the room size.
Food and Beverage
8.84
Food highly praised, but the cocktail bar schedule was a concern.
Overall Experience
8.81
Overall a fantastic stay, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:37

Property Description

Luxurious Amenities
Indulge in the air-conditioned rooms with premium features like a coffee machine, minibar, and a private bathroom for your comfort.

Gourmet Dining Experience
Start your day with a delicious Full English/Irish, vegetarian, or vegan breakfast. Unwind at the on-site restaurant with delectable dishes during your stay.

Wellness and Recreation
Relax and rejuvenate at the spa centre or explore the city with bike or car hire options available at the hotel.

Book now to experience a blend of luxury and convenience at The Store in Oxford.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1213 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
B
Bozena family_with_children gb
9
Nice facilites friendly staff but not so relaxing as it could be
Pros:

The staff super professional.

Cons:

The rooms are a bit tight but otherwise well designed. The fire doors are making some noise.
Breakfast concept not very relaxing if you have to ask for admission 7 mins before the breakfast ends.

2026-07-18 via Nuitee
Y
Yun family_with_children us
10
A nice stay
2026-07-18 via Nuitee
E
Emmanuelle solo_traveller fr
10
2026-07-16 via Nuitee
J
Jill couple ca
6
Booking ad did not advise of self check in
Pros:

The staff and the breakfast

Cons:

Advertised as having AC- no AC

2026-07-14 via Nuitee
Z
Zukisa Mbasa couple za
10
Five stays. Five stars!
Pros:

It was my fifth times staying at The Store. The location is phenomenal. Whether attending at SAID Business School or a ceremony at the Sheldonian, the location is unmatched. It meets the standards of the better-known chains but with that boutique intimacy.

Cons:

Our initial room smelt damp but the management acted quickly and moved us to a better room.

2026-07-14 via Nuitee
R
RoseTute solo_traveller ug
9
2026-07-12 via Nuitee
C
Craddock solo_traveller gb
10
2026-07-12 via Nuitee
L
Lawrence solo_traveller us
8
2026-07-11 via Nuitee
A
Alexis couple fr
9
2026-07-07 via Nuitee
M
Mélanie solo_traveller fr
7
2026-07-06 via Nuitee
L
Lea family_with_children us
10
So happy we selected this beautiful hotel!
Pros:

Just about everything!

Cons:

The bathroom sinks are modern and beautiful but not very functional

2026-07-04 via Nuitee
K
Konstantinos couple us
4
Beautiful, centrally located boutique hotel with bad service
Pros:

The location was excellent but for the cost, the overall experience was pretty bad.

Cons:

Staff seemed inexperienced and did not deliver an experience at the level of the price tag at all

2026-07-04 via Nuitee
V
Viacheslav couple ua
10
2026-07-01 via Nuitee
J
Jennifer solo_traveller au
9
Pros:

Being on the Broad Street was awesome. It was close to historical sites and great pubs. Also good food options close by.

Cons:

TV didn't work, but this was outside of the staffs ability to rectify so in exchange staff gave us free breakfast. Bathroom was good with great water pressure.

2026-06-30 via Nuitee
P
PATRICIA family_with_children ch
5
Surfait
2026-06-29 via Nuitee
J
Judith couple us
6
Disappointed on several levels. The food--surely you can do better? Room had insufficient storage.
Pros:

The latte was good.

Cons:

Continental breakfast does not compare favorably with other hotels of this caliber. Not much choice. Mediocre quality.
Pancakes were unappealing and tasteless and served barely warm.
Dinner was a real disappointment--Chicken Kiev was not very authentic or flavorful. And I'm not sure serving the chicken on a bed of creamed corn was a brilliant idea--visually unappealing and not flavorful.

2026-06-27 via Nuitee
A
Ahmad couple kw
7
Nicely located, but could be more comfortable overall.
Pros:

Location was amazing

Cons:

The air conditioning was absolutely dreadful

2026-06-26 via Nuitee
C
Carinthia solo_traveller gb
8
2026-06-24 via Nuitee
B
Billie couple ie
10
All incredibly good and also location
Pros:

All

Cons:

None

2026-06-23 via Nuitee
K
Kathy solo_traveller gb
8
Modern hotel with wonderful staff
Pros:

It’s very well-situated. The staff are just lovely - they are friendly, helpful and welcoming and full of knowledge. They couldn’t be better. Breakfast was delicious.

Cons:

The room has lovely modern furnishings but it hasn’t got any drawers to put clothes in, just one small shelf. There’s a long desk that could easily fit a chest of drawers underneath it. The ironing board didn’t fit in the wardrobe properly and I had to ask the staff to remove it.

2026-06-22 via Nuitee