The Municipal Hotel Liverpool - MGallery Collection

Hotels
•
MGallery
8.8 (6377 reviews)
Municipal Building Dale Street , Liverpool , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautifully decorated for X-mas
Attentive and friendly staff
Spacious and clean suites
Great location for shopping
Cons:
Drinks are pricey
Breakfast options could be improved
Room size disappointing for 5-star pricing

Categories

Cleanliness
9.03
The reviews mentioned that the suite was spacious and clean, and the hotel was clean all over.
Service
9.5
The staff were described as attentive, friendly, and helpful, going above and beyond.
Location
9.54
The hotel is in a fantastic location, ideal for shopping and dining.
Room Quality
7.99
While the room was described as comfortable and clean, there were comments about the size being underwhelming for a 5-star hotel.
Amenities
8.52
The bar area was stunning, although some improvements could be made in the non-alcoholic beverage selection.
Value for Money
7.98
Comments indicated that the pricing may not match the expectations for a 5-star hotel experience.
Food and Beverage
8.53
The breakfast options were deemed limited, but specific items such as the omelette received high praise.
Overall Experience
9.3
Guests felt welcomed and had a wonderful stay, mentioning the festive atmosphere and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:13

Property Description

Luxurious Amenities and Services
Experience the epitome of luxury at The Municipal Hotel Liverpool - MGallery with air-conditioned rooms, room service, and a concierge service.

Dining and Entertainment
Indulge in a delightful culinary experience at the on-site restaurant and bar, offering buffet, à la carte, and continental breakfast options.

Prime Location
Situated in the heart of Liverpool, this hotel is just steps away from Royal Court Theatre and other iconic attractions like Liver Building and Albert Dock. Book your stay now at The Municipal Hotel Liverpool - MGallery for an unforgettable experience.

Important information:

Please note that the spa is for adults only, aged 18 and over.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Property Video

Guest Reviews

8.8
Based on 6377 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 9.3
H
Hugh • solo_traveller • ie
8
2026-05-30 • via Nuitee
S
Sandra • couple • gb
10
2026-05-30 • via Nuitee
E
Eithne • solo_traveller • gb
9
2026-05-29 • via Nuitee
C
Craig • family_with_children • gi
10
Great hotel, location, staff
Pros:

Friendly helpful staff

Cons:

All good

2026-05-29 • via Nuitee
D
David • family_with_children • gb
10
Pros:

Visited for a football match at new Everton stadium fantastic location
High standard of decor and service

2026-05-29 • via Nuitee
F
Flynty • couple • gb
9
2026-05-28 • via Nuitee
S
Sarah • couple • gb
10
2026-05-28 • via Nuitee
A
Andrew • couple • gb
9
2026-05-28 • via Nuitee
S
Steve • extended_group • au
10
2026-05-27 • via Nuitee
B
Bradley • couple • gb
10
Pros:

Great location, stunning bar/lobby area. Super friendly staff. No complaints

2026-05-27 • via Nuitee
E
Erhan • solo_traveller • nl
8
2026-05-26 • via Nuitee
A
Aldo • couple • it
10
2026-05-26 • via Nuitee
M
Mirian • couple • es
8
2026-05-26 • via Nuitee
N
Noden • solo_traveller • gb
9
Faultless Quality
Pros:

Very clean hotel well located to get into the city.

Cons:

This is a general gripe about most hotels with a pool I wish use of the pool was included in the room price and if not much cheaper to use than it is.

2026-05-25 • via Nuitee
S
Serhii • couple • gb
8
2026-05-25 • via Nuitee
M
Mostafa • solo_traveller • ae
10
2026-05-25 • via Nuitee
N
Nicola • couple • gb
10
2026-05-25 • via Nuitee
I
Ibrahim • couple • eg
7
2026-05-25 • via Nuitee
J
Jessica • couple • gb
10
Amazing once again and will be returning
Pros:

Thr staff went above and beyond and were always smiley polite helpful and chatty

Cons:

Nothing

2026-05-23 • via Nuitee
S
Susie • extended_group • gb
10
We had such a wonderful time thank you - the music in the bar was fantastic
Pros:

The service was amazing x

Cons:

Nothing we didn’t like

2026-05-23 • via Nuitee