The Municipal Hotel Liverpool - MGallery

Hotels
MGallery
8.8 (6058 reviews)
Municipal Building Dale Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautifully decorated for X-mas
Attentive and friendly staff
Spacious and clean suites
Great location for shopping
Cons:
Drinks are pricey
Breakfast options could be improved
Room size disappointing for 5-star pricing

Categories

Cleanliness
9.03
The reviews mentioned that the suite was spacious and clean, and the hotel was clean all over.
Service
9.5
The staff were described as attentive, friendly, and helpful, going above and beyond.
Location
9.54
The hotel is in a fantastic location, ideal for shopping and dining.
Room Quality
7.99
While the room was described as comfortable and clean, there were comments about the size being underwhelming for a 5-star hotel.
Amenities
8.52
The bar area was stunning, although some improvements could be made in the non-alcoholic beverage selection.
Value for Money
7.98
Comments indicated that the pricing may not match the expectations for a 5-star hotel experience.
Food and Beverage
8.53
The breakfast options were deemed limited, but specific items such as the omelette received high praise.
Overall Experience
9.3
Guests felt welcomed and had a wonderful stay, mentioning the festive atmosphere and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:13

Property Description

Luxurious Amenities and Services
Experience the epitome of luxury at The Municipal Hotel Liverpool - MGallery with air-conditioned rooms, room service, and a concierge service.

Dining and Entertainment
Indulge in a delightful culinary experience at the on-site restaurant and bar, offering buffet, à la carte, and continental breakfast options.

Prime Location
Situated in the heart of Liverpool, this hotel is just steps away from Royal Court Theatre and other iconic attractions like Liver Building and Albert Dock. Book your stay now at The Municipal Hotel Liverpool - MGallery for an unforgettable experience.

Important information:

Please note that the spa is for adults only, aged 18 and over.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Property Video

Guest Reviews

8.8
Based on 6058 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 9.3
K
Kaeleigh solo_traveller gb
10
2026-04-11 via Nuitee
C
Caroline extended_group gb
10
I’ll be back.
Pros:

I love Liverpool. I’ve stayed in lots of lovely hotels but this for me is the best. The cocktail bar is special, the staff are very attentive and friendly. We stayed there after my mum‘s funeral, they sent up a bottle of fizz to commiserate. I was grateful for this kindness.

Cons:

The cocktail bar, but everything is lovely.

2026-04-11 via Nuitee
A
Alexandra couple gb
10
Lovely
Pros:

Lovely building
Lovely staff can’t fault

Cons:

Nothing apart from that the spa is not included in the price

2026-04-11 via Nuitee
J
Joanne solo_traveller gb
9
Pros:

Stunning hotel, beautiful lobby/bar. Room clean & comfortable

Cons:

£50 extra per person to use the pool

2026-04-11 via Nuitee
S
Sean solo_traveller gb
8
2026-04-11 via Nuitee
couple vi
10
2026-04-11 via Nuitee
F
Faye couple gb
5
Ok
Pros:

Cleaness

Cons:

Room was very small for the price has to upgrade for an extra 50£ and Wasn’t much bigger and no bath . Also I didn’t get told there was no food getting served from 11.30-12pm and I had work and had to leave the hotel to quickly get food be for I went work . Just inconvenience

2026-04-11 via Nuitee
C
Clare couple gb
10
2026-04-11 via Nuitee
solo_traveller gb
9
2026-04-10 via Nuitee
C
Carol couple gb
8
Fabulous hotel in great location.
Pros:

Beautiful bar and foyer. Friendly helpful staff.

Cons:

Small room/bed

2026-04-10 via Nuitee
S
susan couple gb
10
Very relaxing beautiful surroundings lovely breakfast with artisan bread bedroom was lovely complimentary upgrade for a
Pros:

Hotel was beautiful very relaxing bar and restaurant staff very attentive and helpful..

2026-04-09 via Nuitee
M
mark couple gb
10
Absolutely unreal
Pros:

The decor and the setup was so nice

2026-04-09 via Nuitee
S
Slater couple gb
10
2026-04-09 via Nuitee
L
Linda couple gb
10
Really good
Pros:

All

Cons:

Maybe only hair dryer not long enough lead for mirror

2026-04-08 via Nuitee
M
Matthew couple gb
9
2026-04-08 via Nuitee
P
Peter couple gb
8
We achieved just what we wanted from the stay
Pros:

Location. All staff were positive and charming.

Cons:

I should have paid for a bigger bed. My fault.

2026-04-08 via Nuitee
H
Harjinder family_with_children gb
9
2026-04-07 via Nuitee
K
kieran couple gb
10
beautiful and well worth weekend
Pros:

very posh

Cons:

Everything was perfect

2026-04-07 via Nuitee
R
Ruth couple gb
10
Beautiful hotel - great for a special treat
Pros:

Stunning features

Cons:

Wet room flooded easily

2026-04-07 via Nuitee
S
Shannon couple gb
10
Pros:

I loved everything! Honestly every single thing was perfect

2026-04-07 via Nuitee