Caistor Hall

Hotels
8.5 (923 reviews)
Stoke Road Caistor St. Edmund , Norwich , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast
Cons:
Noise issues
Inconsistent service during events

Categories

Cleanliness
7.58
Some complaints about noise and overall experience, indicating a need for cleanliness and maintenance improvements.
Service
9.05
Staff were friendly and helpful, with positive mentions regarding service quality.
Location
8.59
Conveniently located with easy access to Norwich, though slightly hard to find at night.
Room Quality
8.54
Most rooms are spacious with great views; however, some noise issues reported.
Amenities
8.57
Good amenities such as breakfast and restaurant offerings.
Value for Money
8.03
Some guests felt it was slightly overvalued based on their experiences.
Food and Beverage
9.08
High praise for the breakfast and the quality of food at the restaurant.
Overall Experience
8.55
Mixed reviews but overall a decent stay with some points of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:17

Property Description

Charming Norwich Getaway

Nestled in Norwich, just a stone's throw away from attractions like Blickling Hall and Norwich City Football Club, Caistor Hall is your perfect retreat. With a lush garden, convenient free parking, a relaxing terrace, and a delightful restaurant, this 3-star hotel offers a blend of comfort and convenience. Stay connected with complimentary WiFi, unwind at the bar, and revel in the non-smoking ambiance. Located close to Dunston Hall, Norwich Railway Station, and Norwich International Airport, Caistor Hall ensures easy access to key destinations. Experience a memorable stay at Caistor Hall - where relaxation meets luxury.

Book your stay now at Caistor Hall for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 923 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
P
Pauline extended_group gb
10
Excellent as always. Pleasant place to stay. We will be back after the refurbishments. Looking forward to coming back!
Pros:

We’ve stayed a few times and we love it here. Friendly staff and a beautiful location.

2026-04-13 via Nuitee
S
Stephen solo_traveller gb
9
Restaurant Exceptional
Pros:

Friendly staff
Good price
Excellent breakfast
On site Mark Poynton restaurant exceptional.
Plenty of parking

Cons:

Limited choice of drinks. No draft.
Lack of bar snacks or pre meal offerings.
Gardens rather run down.

2026-04-12 via Nuitee
T
Tony extended_group gb
10
2026-04-12 via Nuitee
A
Amey couple gb
4
Very disappointing
Pros:

The setting and the few members of staff we did see were friendly and helpful.

Cons:

The property needs quite a bit of work and our room wasn’t clean.
The breakfast was also poor.

2026-03-30 via Nuitee
K
Klobikowski couple gb
8
Very comfortable and quiet. Great food at the restaurant
Pros:

Lovely house and very friendly staff. Amazing food at the Mark Poynton restaurant which was the purpose of our stay.

Cons:

Heating in the bedroom/bathroom however the small electric heater was very efficient so much so that we will buy one for ourselves.

2026-03-29 via Nuitee
J
Justin P solo_traveller gb
8
Pros:

all perfect - food excellent, location great - room nice but somewhat ugly view!

2026-03-20 via Nuitee
G
George couple gb
2
I hope it was just a one of
Pros:

Setting and location

Cons:

Went for romantic evening, restaurant was not available so had to drive and find food, my partner nearly got scolded whilst showering, it went very cold or very hot. It was our first night away and wanted a romantic evening with fine dining and drinks but could not and was not mention on site whilst booking or would have stayed elsewhere

2026-03-19 via Nuitee
A
Andrew couple gb
9
Pros:

The staff are all great. Very helpful.

2026-03-07 via Nuitee
L
linda solo_traveller gb
6
Pros:

The tasting menu good

Cons:

No bath
Hotel was empty but i was given a room with a terrible view
After we had finished our dinner we wanted to sit by the fire but he had gone out by 9.30 and was very cold

2026-03-05 via Nuitee
K
kerry couple gb
5
2026-03-01 via Nuitee
R
Rebecca couple gb
5
It was alright, uncomfortable bed, basic room.
Pros:

Nice location

Cons:

My room as swapped from the suite I booked to an ordinary room, not happy.

2026-02-24 via Nuitee
P
Paul couple gb
5
Pros:

Breakfast was nice

Cons:

Pubes on toilet and rotting walls , worst shower I have ever had

2026-02-24 via Nuitee
M
mark solo_traveller gb
7
2026-02-09 via Nuitee
C
Christopher couple gb
8
2026-01-28 via Nuitee
P
Philip solo_traveller gb
5
Gorgeous building, hiding poorly equipped rooms.
Pros:

Great location, lovely building, spacious bedroom. Breakfast was excellent and staff were friendly, service was great.

Cons:

Room was cold. Main door of building left open and unlocked overnight with no apparent staff on site. Bar and restaurant closed on a Tuesday. 1 teabag in the room. No hot water re sink. Tiny "desk" to work at in room. Not worth the price.

2026-01-20 via Nuitee
D
David solo_traveller gb
8
2026-01-19 via Nuitee
M
Michael extended_group gb
8
2026-01-19 via Nuitee
E
Emma couple gb
6
Lovely Hotel, but needs a little more attention to detail
Pros:

Property is nice in the communal areas and the bar and breakfast room are lovely. The Lady serving us breakfast was lovely !! and the breakfast well cooked using local produce x
Enjoyed the “Let it Glow” Christmas light show in the evening.

Cons:

Unfortunately the bedroom looked a little tired and the bathroom was worn out !!! needs a bit of tlc.
Did think it would have been nice for hotel to organise a little reduction in price for “Let it glow” if you were staying at the hotel.
the staff at greeting could of been a little more welcoming !!!

2026-01-16 via Nuitee
M
Mark couple gb
7
Pros:

Room 22 was nice. Rustic feel. Comfy bed and nice bath. The house and surroundings were nice.

Cons:

Interior decor was a bit dated in places.

2026-01-15 via Nuitee
N
Nathan couple gb
10
2026-01-15 via Nuitee