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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Express check-in/check-out
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Non-smoking throughout
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Private check-in/check-out
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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Security alarm
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Television in common areas
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
Review Highlights
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Property Description
Charming Norwich Getaway
Nestled in Norwich, just a stone's throw away from attractions like Blickling Hall and Norwich City Football Club, Caistor Hall is your perfect retreat. With a lush garden, convenient free parking, a relaxing terrace, and a delightful restaurant, this 3-star hotel offers a blend of comfort and convenience. Stay connected with complimentary WiFi, unwind at the bar, and revel in the non-smoking ambiance. Located close to Dunston Hall, Norwich Railway Station, and Norwich International Airport, Caistor Hall ensures easy access to key destinations. Experience a memorable stay at Caistor Hall - where relaxation meets luxury.
Book your stay now at Caistor Hall for an unforgettable experience!
Location
Guest Reviews
Great location, lovely building, spacious bedroom. Breakfast was excellent and staff were friendly, service was great.
Room was cold. Main door of building left open and unlocked overnight with no apparent staff on site. Bar and restaurant closed on a Tuesday. 1 teabag in the room. No hot water re sink. Tiny "desk" to work at in room. Not worth the price.
Property is nice in the communal areas and the bar and breakfast room are lovely. The Lady serving us breakfast was lovely !! and the breakfast well cooked using local produce x
Enjoyed the “Let it Glow” Christmas light show in the evening.
Unfortunately the bedroom looked a little tired and the bathroom was worn out !!! needs a bit of tlc.
Did think it would have been nice for hotel to organise a little reduction in price for “Let it glow” if you were staying at the hotel.
the staff at greeting could of been a little more welcoming !!!
Room 22 was nice. Rustic feel. Comfy bed and nice bath. The house and surroundings were nice.
Interior decor was a bit dated in places.
Nice location, free parking, decent breakfast, friendly staff.
There was a wedding party on the night we stayed (we weren’t warned about this - wouldn’t have booked if we knew), so loud music and singing until 23:00 (we were up early the next morning so needed to sleep). Plumbing from the room above ran through our room so every time they used the toilet or shower, the noise was unbearably loud and woke us up in the night. TV remote didn’t work - we went down to reception to ask for new batteries and were told they’d bring them up to us, but they never came. Coffee at breakfast was cold. Couple of small things, I know, but they were exacerbated by the terrible night’s sleep, and for what we paid, it was just incredibly disappointing.
Enjoyable Stay
The room was very nice and Mark Poynton food was excellent. We had a tasting menu which was superb. The staff here are very attentive. Thank you to Nick, Ashley & Danielle for looking after us. My husband enjoyed the breakfast and informed me there was now a menu. What’s not to like? Jennifer
The whole atmosphere the surroundings the presentation is a delight, the room size facilities 👌
Nothing
Beautiful restaurant and we were warned tasting menu only £95 so we ate in Norwich. Excellent breakfast.
Two pictures exactly the same in bedroom made it look as though they hadn't bothered.
Not so easy to locate at night as the sign boards are not illuminated. But once inside we met the very cheerful & helpful receptionist who made us feel at home. A classical property (Grade II), with steepish main stairs up to our room which was stunning - spacious, four-poster, great views over the front lawn, hide-away bathroom (but not bijou). Breakfast was good, with a great welcome and excellent service. There is a pleasant & comfortable residents’ sitting area – the ‘Whiskey Lounge’. Exploring Norwich without a car is easy – the nearest Park & Ride is 10 minutes away. The hotel’s main restaurant is being refurbished so we found a couple of good local places. But on the third night we thoroughly enjoyed an eight-course tasting menu at the restaurant named ‘Mark Poynton at Caistor Hall’ which is part of the hotel – a separate review of that on MP’s website.
Would we go back – yes; would we recommend to others – certainly.
It was all good
Location and the restaurant run by Mark Poynton
We had no sleep at all. Guests who were staying in the hotel (attending a function on the grounds)spent the whole night shouting drinking and swearing in the corridor outside our room. The staff were nowhere to be found. There appeared to be no-one in charge when we tried to complain the next day. Emailed the owner but had no reply. It was really disgraceful.
Lovely breakfast, great staff
No bistro open
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