Malmaison Manchester Deansgate

Hotels
Frasers Hospitality
8.7 (2379 reviews)
23 Princess Street , Manchester , gb

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Pet bowls
Pet basket
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful rooms
Good amenities
Delicious food
Cons:
Cleanliness issues
Overpriced for some guests
Heating control difficulties

Categories

Cleanliness
7.84
Several reviews highlighted issues with cleanliness, particularly with room maintenance.
Service
9.31
Staff were consistently praised for their friendliness and helpfulness.
Location
9.35
Numerous reviews emphasized the excellent central location of the hotel.
Room Quality
8.3
Guests appreciated the beautiful rooms but noted some issues like noise and heating.
Amenities
8.83
The hotel offered great amenities, including a nice bar, although the rooftop was occasionally booked.
Value for Money
8.29
Some reviews felt the hotel was overpriced compared to the issues reported.
Food and Beverage
8.84
The food quality received positive remarks, particularly the breakfast and event catering.
Overall Experience
8.81
Overall, guests had a positive experience despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:51

Property Description

Prime Location in Manchester
Located in the heart of Manchester, Malmaison Manchester Deansgate offers convenience and accessibility to the city's top attractions.

Modern Amenities
Experience comfort and luxury with air-conditioned rooms, free WiFi, and a 24-hour front desk. Each room is equipped with a kettle, private bathroom, and flat-screen TV.

Dining and Entertainment
Indulge in a delicious daily breakfast with buffet or à la carte options, relax at the on-site restaurant and bar, or explore popular nearby attractions like Opera House Manchester and Albert Square.

To experience the perfect blend of luxury and convenience, book your stay at Malmaison Manchester Deansgate today.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply, and the property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note cots must be confirmed with the hotel prior to arrival.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2379 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
L
Lisa solo_traveller gb
10
Very relaxing
Pros:

Breakfast was lovely and the comfiest bed I’ve ever slept in

2026-06-05 via Nuitee
J
Jennifer solo_traveller gb
8
2026-06-05 via Nuitee
B
Britney couple ie
10
2026-06-04 via Nuitee
N
Nash solo_traveller gb
10
Lovely
Pros:

Cool decor

Cons:

I missed breakfast

2026-06-04 via Nuitee
P
Patrick solo_traveller gb
8
Excellent stay, will come again when next in manchester
Pros:

Perfect location, being right next to manchester town hall, and walking distance of the train station. small but well looked after lobby. very switched on and polite staff, a pleasure to interact with. lovely room, though the usual profusion of light switches which take some working out. wonderful shower, with formula 1 type flippers to turn on and off. tons of hot water. breakfast was wonderful, small dining area, immediate and charming greetings from staff, happy to make 'off menu' breakfast items

Cons:

1. the music playing in the public areas was not to my taste, and marginally too loud for me. not a deal breaker, but none the less, noticable

2. the lifts took a along time to come, I ended up using the stairs to my second floor room

3. something I knew about before booking, the absence of a gym

2026-06-04 via Nuitee
R
richard couple gb
9
2026-06-04 via Nuitee
H
Helen couple gb
8
2026-06-04 via Nuitee
A
Adele couple gb
9
2026-06-03 via Nuitee
E
Emma couple gb
8
Great location
Pros:

The room was decorated nice, great location.

Cons:

Beds were hard

2026-06-03 via Nuitee
M
Mark solo_traveller gb
9
Great location for conference at MCCC
Pros:

Unusual to be offered kippers for breakfast, a rare treat! Free cocktail was a bonus …for booking breakfast at check in? Stylish room decor, good working aircon.

2026-06-03 via Nuitee
L
Lee family_with_children gb
6
Cons:

OK but fairly basic for a Malmaison. Actual facilities were largely what you would get in any hotel, but fairly basic breakfast and no gym or similar facilities.

2026-06-02 via Nuitee
R
red_simon solo_traveller gb
10
DEANSGATE DOES IT
Pros:

I've stayed here 3 or 4 times already

2026-06-01 via Nuitee
P
Peter solo_traveller gb
10
2026-06-01 via Nuitee
R
Rachel solo_traveller gb
10
2026-06-01 via Nuitee
E
emma louise couple gb
6
wonderful staff, beautiful hotel
Pros:

Hotel was beautiful and well situated, staff were wonderful and made my stay there extra special with my free prosecco.

Cons:

Fire alarms went off in the rooms multiple times, once at maybe 4/5 in the morning which wasn’t relaxing at all

2026-06-01 via Nuitee
C
Clive family_with_children gb
9
Family group for Manchester Wedding, excellent choice of hotel!
Pros:

Very warm welcome from all staff. Comfortable well appointed rooms. Very nice cocktail lounge.

2026-05-31 via Nuitee
J
Jonathon couple gb
10
Pros:

Everything was good

Cons:

Nothing everything was 100%

2026-05-31 via Nuitee
V
Victoria solo_traveller gb
8
2026-05-29 via Nuitee
T
Toni couple gb
7
Great hotel, shame about breakfast
Pros:

Great hotel, lovely staff and fab room

Cons:

The breakfast was sadly very bad. I had Shakshuka and the egg was like rubber. My daughter had boiled eggs and the toast was black!!! Such a shame as have always loved a Mal breakfast

2026-05-29 via Nuitee
C
Chishamiso couple gb
8
2026-05-29 via Nuitee