Malmaison Manchester Deansgate

Hotels
Frasers Hospitality
8.7 (2166 reviews)
23 Princess Street , Manchester , gb

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Pet bowls
Pet basket
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful rooms
Good amenities
Delicious food
Cons:
Cleanliness issues
Overpriced for some guests
Heating control difficulties

Categories

Cleanliness
7.84
Several reviews highlighted issues with cleanliness, particularly with room maintenance.
Service
9.31
Staff were consistently praised for their friendliness and helpfulness.
Location
9.35
Numerous reviews emphasized the excellent central location of the hotel.
Room Quality
8.3
Guests appreciated the beautiful rooms but noted some issues like noise and heating.
Amenities
8.83
The hotel offered great amenities, including a nice bar, although the rooftop was occasionally booked.
Value for Money
8.29
Some reviews felt the hotel was overpriced compared to the issues reported.
Food and Beverage
8.84
The food quality received positive remarks, particularly the breakfast and event catering.
Overall Experience
8.81
Overall, guests had a positive experience despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:51

Property Description

Prime Location in Manchester
Located in the heart of Manchester, Malmaison Manchester Deansgate offers convenience and accessibility to the city's top attractions.

Modern Amenities
Experience comfort and luxury with air-conditioned rooms, free WiFi, and a 24-hour front desk. Each room is equipped with a kettle, private bathroom, and flat-screen TV.

Dining and Entertainment
Indulge in a delicious daily breakfast with buffet or à la carte options, relax at the on-site restaurant and bar, or explore popular nearby attractions like Opera House Manchester and Albert Square.

To experience the perfect blend of luxury and convenience, book your stay at Malmaison Manchester Deansgate today.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply, and the property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note cots must be confirmed with the hotel prior to arrival.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2166 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
K
Keiran couple gb
10
Pros:

Great comfortable

2026-03-14 via Nuitee
L
Louisa couple im
7
Lovely design but they need more attention on the details
Pros:

The room was gorgeous and we got a free room upgrade which was lovely.

Cons:

The walls were very thin, I could hear the conversation of someone in the room next to us at 6.30am. We felt the bar staff could have been more professional in the roof top bar. Service was very slow despite only having 3 couples in the bar. The breakfast was so over priced. The continental breakfast was very minimal and the cooked food was awful for £45 for two people (after already paying £145 for the room)

2026-03-12 via Nuitee
A
Adrian couple gb
9
Good central location with lovely atmosphere
Pros:

Location , clean and spacious

Cons:

Nothing

2026-03-12 via Nuitee
R
Rohan solo_traveller gb
10
2026-03-11 via Nuitee
K
Kelly couple gb
10
2026-03-11 via Nuitee
C
chloe couple gb
10
2026-03-10 via Nuitee
L
L family_with_children gb
1
2026-03-09 via Nuitee
A
Anthony couple gb
8
2026-03-08 via Nuitee
S
Susan solo_traveller gb
8
Gorgeous room, good food, great location!
Pros:

The room I stayed in was the perfect size and shape, and beautifully decorated!
It had actual places to store my clothes (very unusual for a Malmaison!), and the dining/bar are were lovely places to spend time.

Cons:

The room was freezing!! Regardless of what I did with the controls (at one point it said it was 23!) it stayed cold. I was working at the desk and had to put my coat on over my thick sweater, and I was still cold under the duvet. It felt like the room was at about 15-16 degrees.
Also, the skirting boards outside of the bathroom need replacing.

2026-03-08 via Nuitee
J
Jamie family_with_children gb
10
Will def be back and recommend to anyone.
Pros:

Travelled just me & my young son. Staff were great especially Front of house manager, was so good and attentive with hom.

Cons:

Nothing

2026-03-07 via Nuitee
M
mark couple gb
10
2026-03-06 via Nuitee
N
Nichola couple gb
10
Beautiful stay
Pros:

The food in Sora was amazing, that’s the restaurant in the hotel.
We had a lovely stay and its great location too.
This was our second time at the hotel and we will definitely be back.

2026-03-06 via Nuitee
T
Talisa couple gb
2
2026-03-06 via Nuitee
D
Daniel solo_traveller gb
10
Great location, very roomy, ideal for a business and friends
Pros:

Great location, very roomy, ideal for a business and friends

Cons:

Nothing

2026-03-05 via Nuitee
C
Chris couple gb
2
Room booked was not clean
Pros:

Location was good

Cons:

I upgraded the room however there're ground in stains on the bedsheet , stains on the Cushion and bath mat. I booked for 2 adults and was only supplied 1 towel. The desk area was very dusty and the pillows very very thin . Overall not a great experience and expected a lot more. It was basic issues that could have been avoided

2026-03-04 via Nuitee
A
Amanda couple gb
8
Would recommend and will stay again
Pros:

Design & cleanliness

Cons:

Breakfast was a little disappointing.

2026-03-04 via Nuitee
K
Kim solo_traveller gb
7
Comfortable and stylish
Pros:

Stylish, great bar and good location

Cons:

Cleanliness could be improved. I found an empty bottle of water in my mini fridge.

2026-03-03 via Nuitee
Z
Zoe couple gb
9
2026-03-03 via Nuitee
G
Gerard couple gb
9
2026-03-03 via Nuitee
D
Dan solo_traveller gb
6
Ok will probably try somewhere else next time
Pros:

Good location and room looked to a high spec

Cons:

Lots of noise from the street outside esp from passing trams which also shook the room on the first floor. The air con unit & heater made a racket and sounded like a 40yr old fridge so had to keep that off. Cobwebs in the room and toilet roll holder hanging off the wall, this is not the Mal experience I’m used to

2026-03-03 via Nuitee