Malmaison Manchester Deansgate

Hotels
Frasers Hospitality
8.7 (2379 reviews)
23 Princess Street , Manchester , gb

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Pet bowls
Pet basket
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful rooms
Good amenities
Delicious food
Cons:
Cleanliness issues
Overpriced for some guests
Heating control difficulties

Categories

Cleanliness
7.84
Several reviews highlighted issues with cleanliness, particularly with room maintenance.
Service
9.31
Staff were consistently praised for their friendliness and helpfulness.
Location
9.35
Numerous reviews emphasized the excellent central location of the hotel.
Room Quality
8.3
Guests appreciated the beautiful rooms but noted some issues like noise and heating.
Amenities
8.83
The hotel offered great amenities, including a nice bar, although the rooftop was occasionally booked.
Value for Money
8.29
Some reviews felt the hotel was overpriced compared to the issues reported.
Food and Beverage
8.84
The food quality received positive remarks, particularly the breakfast and event catering.
Overall Experience
8.81
Overall, guests had a positive experience despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:51

Property Description

Prime Location in Manchester
Located in the heart of Manchester, Malmaison Manchester Deansgate offers convenience and accessibility to the city's top attractions.

Modern Amenities
Experience comfort and luxury with air-conditioned rooms, free WiFi, and a 24-hour front desk. Each room is equipped with a kettle, private bathroom, and flat-screen TV.

Dining and Entertainment
Indulge in a delicious daily breakfast with buffet or à la carte options, relax at the on-site restaurant and bar, or explore popular nearby attractions like Opera House Manchester and Albert Square.

To experience the perfect blend of luxury and convenience, book your stay at Malmaison Manchester Deansgate today.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply, and the property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note cots must be confirmed with the hotel prior to arrival.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2379 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
A
Amanda solo_traveller gb
8
2026-05-09 via Nuitee
B
Barry couple gb
9
Pros:

Great location and nice rooms

2026-05-09 via Nuitee
C
Chris couple gb
8
2026-05-09 via Nuitee
E
Estelle couple gb
9
2026-05-09 via Nuitee
R
ricky couple gb
1
We arrived at the hotel which I had booked as a special occasion for my wife. We were told due to a technical problem we
2026-05-08 via Nuitee
G
Georgina couple gb
10
Staff amazing and welcoming , roof top bar great spot
Pros:

As whole stunning hotel and location , got free cocktail vouncher lovely touch

Cons:

Stayed two nights for the price breakfast should be in , but is city centre ,

2026-05-08 via Nuitee
K
Kelly couple gb
10
Lovely stay , clean , welcoming comfy and perfect for what we needed
Pros:

Modem , friendly , lovely rooftop bar , friendly staff , right in the city

Cons:

Nothing

2026-05-08 via Nuitee
R
Rosie solo_traveller gb
10
Pros:

Colleen on reception was amazing, we'd forgotten a phone charger and she was able to lend us one, she was so welcoming and really made our visit.

2026-05-07 via Nuitee
T
Tanya couple au
9
Better than we expected, staff went above normal requirements to make the stay pleasant.
Pros:

Great food and great staff.

2026-05-06 via Nuitee
S
Steve couple gb
6
Have staying in the Picadilly one many times, at a much better price. Man Utd playing at home and a gig at Co-op arena s
Pros:

Great location and very nicely decorated.

Cons:

Most things were excellent, but the whole place stank of drains from around 5pm onwards…the lift shaft and room corridors were horrible. I took room service and the smell came flowing in when the member of staff opened the door. Ruined the experience even though he apologised for the smell.

2026-05-06 via Nuitee
J
julie solo_traveller gb
7
Pros:

location
rooftop bar

Cons:

dark room
not clean - even found a dirty pair of socks and clothes label

2026-05-05 via Nuitee
A
Andre Yousiff solo_traveller au
10
2026-05-05 via Nuitee
C
Catherine extended_group gb
10
Fantastic location. Staff were great.
Pros:

Lovely decor. Comfortable beds- quickly configured into twin beds for us on our arrival.

2026-05-05 via Nuitee
K
Kiran solo_traveller gb
7
2026-05-04 via Nuitee
I
Ibouanga couple it
8
2026-05-04 via Nuitee
J
Jacques solo_traveller nl
10
Pros:

Zeer goed hotel met een perfecte ligging. Vriendelijk personeel en zeer goede nette, schone kamers. Zeer goede douche mag gezegd worden. Absolute aanrader. Perfect voor een weekendje Manchester.

2026-05-04 via Nuitee
S
Steffen couple ch
7
2026-05-04 via Nuitee
J
Jonathan solo_traveller gb
8
Pros:

Really friendly staff at check in. Comfortable bed, great shower. Breakfast was really good.

Cons:

Was a little noisy with a room next to the Tram. Could have done with body lotion in the bathroom. Just a little tired in places, a bit of black mould in the bathroom for example.

2026-05-03 via Nuitee
J
Jürgen couple de
9
Sehr zentral und schöne Zimmer
Pros:

Sehr zentrale Lage und schöne Zimmer

Cons:

Der Barkeeper war sehr unmotiviert! Was sehr schade ist, wenn man etwas trinken will…

2026-05-03 via Nuitee
L
Lissa couple gb
9
Great staff very welcoming
Pros:

The location and size of the hotel. It’s not huge so not overwhelming

Cons:

Not sure the windows are double glazed so a bit noisy

2026-05-03 via Nuitee