Stay Inn Express, Cambridge

Hotels
6.8 (370 reviews)
Stay Inn Express Ermine South Street , Cambridge , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Cons:
Poor cleanliness
Uncomfortable beds

Categories

Cleanliness
4.88
Numerous mentions of poor cleanliness, including issues with stained sheets and dirty kettles.
Service
8.35
Staff are described as polite, helpful, and friendly throughout the reviews.
Location
7.39
The location is convenient for those with a car and is close to amenities, although some mention it is not central.
Room Quality
5.34
Mixed reviews with mentions of cold rooms, uncomfortable beds, and dated decor.
Amenities
6.37
Amenities like TV and food options are present, but some functionality issues were reported.
Value for Money
7.33
Positive feedback on good value for money considering the price.
Food and Beverage
7.88
Food options received good reviews, especially breakfast.
Overall Experience
6.85
General mixed feelings about the stay, but many expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:27

Property Description

Convenient Location in Cambridge

Modern Amenities

Scenic Garden and Free Parking

Experience comfort and convenience at Stay Inn Express in Cambridge. Unwind in our modern rooms equipped with flat-screen TVs and cozy bedding. Explore the city with ease as we are located near popular attractions such as St Catharine's College and King's College. Take advantage of our scenic garden, enjoy a delicious meal at our restaurant, and relax at the bar. With free private parking available, your stay will be stress-free. Book now and make the most of your visit to Cambridge at Stay Inn Express.

Important information:

Pets are allowed with an additional charge of £15. Early check-in is subject to availability and is charged at £10 per hour.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.8
Based on 370 reviews
Cleanliness: 4.88
Service: 8.35
Location: 7.39
Room Quality: 5.34
Amenities: 6.37
Value for Money: 7.33
Food and Beverage: 7.88
Overall Experience: 6.85
L
Luke • couple • gb
10
2026-10-23 • via Nuitee
J
john • solo_traveller • gb
5
Pros:

Price and location very good

2026-10-21 • via Nuitee
T
Twitchen • solo_traveller • gb
7
Great stay even with heater not working, food was delicious fresh salad on burger as advertised can’t complain
Pros:

Was very clean and tidy and staff was excellent

Cons:

Heater didn’t work in room 19

2026-10-21 • via Nuitee
M
Morris • solo_traveller • gb
8
Cheap Rooms With Smart TV 📺 👌
Pros:

A cheap place to stay, relatively close to Cambridge, St Neots etc. Clean and comfortable with Smart TV (a bonus for this price). Free parking, tea 🍵 and coffee ☕️ and friendly cats 🐈 😻.

Cons:

I couldn't turn off the kettle except by the wall socket or the TV. The staff were friendly but slightly unresponsive. Lots of traffic outside.

2026-10-20 • via Nuitee
N
Nicholas • solo_traveller • fr
7
Value for money,n still being improved. Room and facilities excellent. Bed very comfortable. On the
Pros:

Quiet environment.

Cons:

The hotel has new owners, loviely building but only a heated up burger available. Owners looking for the right Asian chef to produce fine Asian fare in the evenings. No breakfast facilities. Except coffee.

2026-10-20 • via Nuitee
S
Simon • solo_traveller • gb
7
2026-10-19 • via Nuitee
A
Avi • couple • gb
10
2026-10-14 • via Nuitee
A
Arianne • extended_group • nl
6
2026-10-12 • via Nuitee
H
Hladii • solo_traveller • ua
3
Cons:

Не охайно

2026-10-10 • via Nuitee
N
Nolan • couple • gb
8
I would happily stay here again
Pros:

Friendly staff. Great breakfast. Room fixtures were in excellent condition and was very well finished.

Cons:

Not much

2026-09-19 • via Nuitee
M
Maskrosen • extended_group • se
8
Perfekt hotell om du ska till Duxford Airshow eller museum och har hyrbil.
Pros:

Matsalen var stor och rymlig, välstädat.
Riktigt stort rum för tre vuxna, en rejäl enkelsäng och en dubbelsäng.
Toaletten var stor och rymlig. Enkelt att parkera på baksidan.

Cons:

Vi köpte till frukosten, men dessvärre var inget nygjort utan allt micrades upp ev att ägget var nystekt. Vi var de enda i matsalen.
Maten blev inte tillräckligt varm, däremot blev tallriken skållhet. Fick betala 8 GPD och tyvärr slängdes det mesta.
Vi fick be om juice och kaffe.

2026-09-18 • via Nuitee
S
Stephen • couple • gb
8
Good
Pros:

The cats, whom are well looked, by many of the residents and staff. nice family vibe

2026-09-18 • via Nuitee
D
David • solo_traveller • gb
1
Pros:

Nothing!!

Cons:

Everything.the place was very run down and shody our room was like a cell .grey and dirty the bathroom was very moulding the toilet seat was broken as was the sink tap.The bed did have clean bedding but it was damp and the mattress was saggy and dipped in the middle.Thre carpet was stained (we kept our shoes on)The hotel is in the middle of road improvements we were booked for 2nights but got up early on the 2nd morning (5am) and left (we had paid) because we weren't sleeping We asked about food on the first night,I am a celiac the receptionist had no idea what that is (I can't eat gluten) the choice was burgers and chips or chicken in bread crumbs.The car park was rough and had lots of litter on it

2026-09-16 • via Nuitee
H
Hall • couple • gb
1
To be avoided until the hotel is rebuilt.
Pros:

Nothing.

Cons:

Its a horrible location. The building is in very poor condition. The entrance to the reception is via a dark and dirty corridor. The rooms looked grubby and the linen was grey. We refused to stay and checked into another hotel.

2026-09-09 • via Nuitee
S
Sam • solo_traveller • gb
10
Excellent stay for overnight break due to work
Pros:

The politeness of staff and nothing was to much trouble for them .
The family of cats including kittens reminded me of being on holiday abroad

Cons:

Nothing

2026-09-09 • via Nuitee
C
Cheryl • solo_traveller • gb
10
2026-09-08 • via Nuitee
A
Andrew • solo_traveller • gb
7
2026-09-06 • via Nuitee
P
Paola • extended_group • es
6
2026-09-04 • via Nuitee
H
Hannah • solo_traveller • gb
1
Do not book
Pros:

There was not much to like at this property

Cons:

This property is run down. There is a sign on the front stating under new management it is like a motel. This property looked derelict on arrival. We checked in and shown to our property we did not stay due to how run down it was. The window catch was broken meaning window could not be locked, the property was not clean and need of redecorating. The curtain was hanging off, the pillows were all clumpy and bathroom not clean. The outside space to get to the property was run down and had to be carful as slabs were lifted, there was a kitten sat on a chair outside another property.
We spoke to reception to let them know it was not acceptable and asked for a refund which was declined. We had to book somewhere else to stay. A complaint has been raised with booking.com

2026-09-04 • via Nuitee
T
Tony Twentyeight • couple • fr
1
bed and sheets were clean
Cons:

everything

2026-09-02 • via Nuitee