Stay Inn Express, Cambridge

Hotels
•
OYO Rooms
6.8 (308 reviews)
Stay Inn Express Ermine South Street , Cambridge , gb

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Family rooms
Ironing service
Sauna
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Cons:
Poor cleanliness
Uncomfortable beds

Categories

Cleanliness
4.88
Numerous mentions of poor cleanliness, including issues with stained sheets and dirty kettles.
Service
8.35
Staff are described as polite, helpful, and friendly throughout the reviews.
Location
7.39
The location is convenient for those with a car and is close to amenities, although some mention it is not central.
Room Quality
5.34
Mixed reviews with mentions of cold rooms, uncomfortable beds, and dated decor.
Amenities
6.37
Amenities like TV and food options are present, but some functionality issues were reported.
Value for Money
7.33
Positive feedback on good value for money considering the price.
Food and Beverage
7.88
Food options received good reviews, especially breakfast.
Overall Experience
6.85
General mixed feelings about the stay, but many expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:27

Property Description

Convenient Location in Cambridge

Modern Amenities

Scenic Garden and Free Parking

Experience comfort and convenience at Stay Inn Express in Cambridge. Unwind in our modern rooms equipped with flat-screen TVs and cozy bedding. Explore the city with ease as we are located near popular attractions such as St Catharine's College and King's College. Take advantage of our scenic garden, enjoy a delicious meal at our restaurant, and relax at the bar. With free private parking available, your stay will be stress-free. Book now and make the most of your visit to Cambridge at Stay Inn Express.

Important information:

Pets are allowed with an additional charge of £15. Early check-in is subject to availability and is charged at £10 per hour.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.8
Based on 308 reviews
Cleanliness: 4.88
Service: 8.35
Location: 7.39
Room Quality: 5.34
Amenities: 6.37
Value for Money: 7.33
Food and Beverage: 7.88
Overall Experience: 6.85
M
Morfill • solo_traveller • gb
5
Stay inn express
Cons:

Only 1 pillow each! Shower fan didn't work! Toilet brush was filthy. Under the bed was dirty (nut shells).light over the mirror broken ( hanging down over mirror). No milk but tea, coffee and sugar!

2026-06-05 • via Nuitee
S
sarah • solo_traveller • gb
10
2026-06-04 • via Nuitee
A
aidan • couple • gb
10
Pros:

Great value, good secure parking, rooms are clean and very quiet. Staff are very friendly.

2026-06-01 • via Nuitee
A
alban bala • couple • al
8
A fair simple choice for an overnight while travelling back from North.
Pros:

I liked the fact that after asking the staff to stop the ventilator of the bathroom due to noise, we were offered another room - which was fairly better.

Cons:

The location turned the hotel into a very isolated venue. You can't reach the place but with private transport.

2026-06-01 • via Nuitee
A
Amanda • couple • gb
1
Bed Bugs & Refused Refund
Cons:

No accountability at all for the bed bugs, uncontactable, do not respond to messages. I had to flea in the early morning after being woken by bed bugs. They’ve refused to give me a refund even with video and photo evidence. Can’t attach the video of the bed bugs & bay beds running around but I’ve put screenshots of the video

2026-05-28 • via Nuitee
C
Chawalerd • solo_traveller • gb
10
Pros:

Room

Cons:

Nothing

2026-05-28 • via Nuitee
C
Consolacion • solo_traveller • gb
10
2026-05-26 • via Nuitee
W
Wendmu • family_with_children • gb
9
Pros:

Comfortable, cozy.

Cons:

We had only one role of soft paper.

2026-05-25 • via Nuitee
F
Fernanda • couple • br
9
2026-05-22 • via Nuitee
S
Steffen • couple • de
1
Nicht zu empfehlen
Pros:

Das nette und freundliche Personal

Cons:

Der chemische Gestank auf den Zimmern. Dreck und Rückstände von Bettwanzen. Zimmercodes werden nie geändert. Fotos von vor 30 Jahren. Sanierung längst überfällig. Lage hinter einem Restaurant, sehr hellhörig.

2026-05-22 • via Nuitee
Y
Yasir • couple • gb
9
Nice relaxing good getaway to relax
Pros:

Nice rooms

Cons:

It’s kinda remote

2026-05-21 • via Nuitee
Y
youthed • solo_traveller • gb
8
Pros:

Large bedroom, good choice of tv. Bathroom was great.

2026-05-18 • via Nuitee
C
Consolacion • solo_traveller • gb
10
2026-05-18 • via Nuitee
M
Mark • solo_traveller • gb
5
2026-05-10 • via Nuitee
C
Christopher • solo_traveller • gb
10
Cheep as chips. Perfectly adequate place to stay.
Pros:

The receptionist was absolutely lovely. She couldn't have been more helpful. A real asset to the hotel. It was very cheep. The food was perfectly adequate for the price. A place to lay your head and get a good night's sleep for very little money. Loads of room to park your car. Comfortable bed. Nice and warm.

Cons:

In my opinion there was nothing to not like. Absolutely no complaints from me.

2026-05-08 • via Nuitee
R
Rhiannon • solo_traveller • nz
5
Pros:

Location
Staff

Cons:

- very dirty looking from outside, wasn’t inviting
- was no toilet paper in my room
- bed very uncomfortable
- felt dirty
- smelt of cat pee outside

2026-05-08 • via Nuitee
R
Resphina • solo_traveller • ao
9
2026-05-07 • via Nuitee
R
Rebecca • couple • gb
9
2026-05-06 • via Nuitee
R
Resphina • solo_traveller • ao
9
Resph
Pros:

The staff were welcoming, friendly and helpful
One of the staff Huda was very helpful she made me feel at home.The room was clean with all what I needed.The bed was comfortable. I will definitely book this place again. Oʻ

Cons:

N/are

2026-05-01 • via Nuitee
P
Picksley • solo_traveller • gb
9
Great for the money
Pros:

Room was clean and tidy, staff polite and helpful.

Cons:

For didn't have a key, it was a code. Wouldn't feel safe if I had been alone. The chain on the door didn't work.

2026-04-30 • via Nuitee