The Concept Hotel Melaka City

Hotels
8 (89 reviews)
10 Jalan Gajah Berang , Melaka , my

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
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Review Highlights

Pros:
Clean
Good location
Value for money
Free coffee machine (shared)
Cons:
No breakfast option
Very noisy (near main road) — sleepless nights
No on-site dining / no in-room coffee or tea
Thin walls — can hear neighbors and children at night
TV had limited/boring content
Was not allowed to cancel booking

Categories

Cleanliness
10
Guest explicitly described the hotel as "Clean"; no negative comments about cleanliness were raised.
Service
6.5
Negative service experience reported: guest was not allowed to cancel booking and felt treated poorly — lowers the score.
Location
10
One review calls it a "good location" (convenient), though another notes traffic noise from the main road; overall rated high for accessibility.
Room Quality
6
Several complaints about noise (room near main road), thin walls (hearing conversations/children), and limited in-room entertainment (TV lacked interest) — room comfort is below average.
Amenities
8
Limited but useful amenities: complimentary coffee machine noted as a pro, but no in-room coffee/tea and no proper dining area on site.
Value for Money
10
One reviewer explicitly called it "value for money"; despite other issues, price perception was strongly positive in the feedback.
Food and Beverage
5.5
Multiple negatives: no breakfast option, no proper place to dine on site, and no in-room coffee/tea — F&B offerings are lacking.
Overall Experience
8
Mixed overall: "Nice place for a quick rest" but also a strongly negative stay due to noise and service/cancellation issues; balanced to reflect both perspectives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-31 07:41

Property Description

Convenient Location
Modern Amenities
Stunning City Views

For a memorable stay in Melaka, book your room at The Concept Hotel Melaka City today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 89 reviews
Cleanliness: 10
Service: 6.5
Location: 10
Room Quality: 6
Amenities: 8
Value for Money: 10
Food and Beverage: 5.5
Overall Experience: 8
R
Razali • couple • my
9
Nice place for a quick rest.
Pros:

Clean, good location, value for money

Cons:

No breakfast option

2026-03-26 • via Nuitee
K
Karen Abdullah • couple • my
3
Pros:

Just the coffee machine which was free

Cons:

Alot. It was soooooo noise. For 2 days I had sleepless nights as the room was near the main road.
Those status are very creepy. As the lift opens you have 3 big status looking at you.

No proper place to dine. You have to drive out.
No coffee or tea provided in the room
TV didn't have anything interesting to watch

Will not recommend to come here. Not worth it due to the noise. You can hear conversation from the next room. You have kids running on the floor at night.

If you are looking for a peacefully place to rest this is definitely Not the place.

I was not allowed to cancel my booking as well or else my money would be burnt.

Now I know why the didn't allow me to cancel my booking, cause they don't have business.

2026-03-23 • via Nuitee
I
Iskandar Rahim • couple • my
7
2026-01-05 • via Nuitee
L
Liew • extended_group • my
6
2025-09-20 • via Nuitee
A
Ah • couple • my
8
2025-09-11 • via Nuitee
S
Saleh • solo_traveller • lr
9
2025-09-01 • via Nuitee
O
Ong • solo_traveller • my
9
2025-08-17 • via Nuitee
J
Janice • group • my
8
Very good
2025-06-20 • via Nuitee
B
Benson • review category business travellers • sg
1
Bad
2025-06-10 • via Nuitee
N
Ng • group • my
6
Pleasant
2025-05-16 • via Nuitee
M
Mokhdzir • group • my
10
Exceptional
2025-04-03 • via Nuitee
S
Siong • young couple • my
7
Good
2025-02-21 • via Nuitee
Y
Yang • family with young children • my
7
Good
2025-01-22 • via Nuitee
A
Adilah • young couple • my
7
It was okay
Pros:

The bathtub is bigggg. Bigger than regular ones.

Cons:

The price is quite high for boutique hotel. With no breakfast provided.

2024-12-22 • via Nuitee
A
Abu • family with young children • sg
5
Average stay.
Pros:

EV car charger outside the hotel. Convenient for EV car owners.

Cons:

TV doesn't work. Room was okay. Aircon took sometime.to cool. No kettle, but there is hot water outside the room and flask provided.

2024-12-18 • via Nuitee
K
Kamaludin • young couple • my
9
Superb
2024-12-12 • via Nuitee
E
Era • young couple • sg
7
Good
2024-11-18 • via Nuitee
M
Meileng_caroline • family with young children • my
7
Good
2024-11-08 • via Nuitee
E
Ee • young couple • my
8
Very good
2024-10-05 • via Nuitee
M
Mohammad • young couple • my
9
Superb
2024-09-26 • via Nuitee