ALVILLA - Jalan Sultan Ismail

Hotels
8.9 (131 reviews)
Jalan Sultan Ismail , Kuala Terengganu , my

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable stay
Cons:
Parking difficulties
Issues with check-in
Cleanliness concerns

Categories

Cleanliness
7.6
Multiple reviews highlighted issues with cleanliness, including poor maintenance and unpleasant smells.
Service
9.1
General satisfaction with service mentioned, but some inconsistency in check-in process noted.
Location
9.6
Convenient and central location was praised in several reviews.
Room Quality
9.1
Rooms were reported to be spacious and clean, contributing to a comfortable stay.
Amenities
9.1
Amenities were generally satisfactory with no major complaints.
Value for Money
8.1
Some reviews indicated the price did not match the quality provided, suggesting a need for better value.
Food and Beverage
9.1
No specific comments on food, standard quality for this hotel tier.
Overall Experience
9.5
Overall enjoyment of stays was reported, with a high likelihood of return, showcasing positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:22

Property Description

Luxurious Accommodation
Indulge in soundproof rooms, free WiFi, and a terrace at the recently renovated ALVILLA - Jalan Sultan Ismail aparthotel.

Modern Amenities
Enjoy a fully equipped kitchenette, flat-screen TV, private bathroom, and city views in the air-conditioned rooms.

Convenient Location
Located near popular attractions like the State Museum of Terengganu and Crystal Mosque, with easy access to airport transfers and car rental services.

Book now for a memorable stay at ALVILLA - Jalan Sultan Ismail!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 131 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 9.5
L
longfei • extended_group • us
10
Pros:

Great location. very close to Chinatown. The rooms are clean and comfortable. Definitely will book it again next time in town.

2026-03-07 • via Nuitee
W
Wawa • extended_group • my
10
2026-03-02 • via Nuitee
T
TRADING • family_with_children • my
8
Come back next time
Pros:

All ok

Cons:

All ok

2026-01-29 • via Nuitee
S
Siti Norhawa • extended_group • my
6
2026-01-16 • via Nuitee
D
ding qiang • extended_group • my
10
2026-01-16 • via Nuitee
N
Nur Atiqah • extended_group • my
10
Im satisfied 😊
Pros:

We booked the big room and it was so spacious and we like it. The staff was very helpful to answer all the questions 👍🏽

Cons:

Lack of floor mat

2026-01-09 • via Nuitee
S
Syahrizal • couple • my
10
2026-01-09 • via Nuitee
N
norhisham • family_with_children • my
10
lokasi yang strategik
Pros:

bilik yang luas dan selesa

Cons:

parking yang limited

2026-01-08 • via Nuitee
R
Ruzila • extended_group • my
8
2026-01-06 • via Nuitee
N
Nohudahidayu • extended_group • my
9
2026-01-03 • via Nuitee
I
izzati ati 98 • family_with_children • my
10
2026-01-02 • via Nuitee
M
Mohammad Nasri • extended_group • my
7
Pros:

Bersih dan kemas

Cons:

Tiada personal parking..parking berbayar

2025-12-31 • via Nuitee
E
Elly Razali • extended_group • my
5
Pros:

Water pressure okay

Cons:

Water heater not functioning
Request for iron board, but only get a day after
(Took longer to reply whatsapp)

2025-12-29 • via Nuitee
T
Teng • extended_group • my
10
2025-12-29 • via Nuitee
R
Rosfidyatie • extended_group • my
10
Pros:

The cleanliness,, alpaca toy, beds etc

Cons:

No spoon. Haha
Air bertakung dkt toilet

2025-12-28 • via Nuitee
M
Muhamad • family_with_children • my
7
Pros:

Good. Rumah bersih dan selesa..

2025-12-28 • via Nuitee
M
Mohd Fauzi • extended_group • my
10
Pros:

Kami satu family amat puas hati dengan kemudahan yg baik.. Bilik besar puas hati..

2025-12-28 • via Nuitee
I
Ikmal • extended_group • my
7
Cons:

Fasiliti semua okay selesa dgn harga berpatutan cuma parking kenderaan je yg menjadi masalah lebih2 lagi wktu hujan, yg lain smua tiptop

2025-12-27 • via Nuitee
Z
Zulkhairi • family_with_children • my
9
Pros:

.

Cons:

.

2025-12-26 • via Nuitee
S
Shaaroni • extended_group • my
10
2025-12-25 • via Nuitee