The Concept Hotel KL- TBS

Hotels
6.6 (49 reviews)
20 Jalan Tasik Selatan 4 , Kuala Lumpur , my

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Facilities

Non-smoking rooms
Air conditioning
Room service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Clean and spacious room
Friendly staff
Good value for bus travelers
Close to public transport
Local food options
Cons:
Noise from the street
Dirty room with insects
Unreliable amenities

Categories

Cleanliness
4.23
There were ants in the room and the room was described as dirty.
Service
8.21
The staff was mentioned as friendly and responsive, though there were concerns about communication via WhatsApp.
Location
7.25
Conveniently located near the bus station but in a questionable area.
Room Quality
5.2
Room layout was weird and noise from the highway made it hard to sleep.
Amenities
6.23
Basic but functional; issues with Netflix and noise cancellation.
Value for Money
8.19
Good value for those needing quick access to the bus terminal.
Food and Beverage
7.24
Local restaurants nearby offer a fun and non-touristy dining experience.
Overall Experience
6.22
Mixed sentiments reflected in the reviews, with significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:52

Property Description

Convenient Location
With a prime location just a short distance from major attractions like Axiata Arena and Mid Valley Megamall, The Concept Hotel KL- TBS offers easy access to the best of Kuala Lumpur.

Comfortable Accommodation
Relax and unwind in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, work desk, and plush bedding for a restful stay.

Exceptional Services
Enjoy a hassle-free stay with our attentive 24-hour front desk, complimentary WiFi, and convenient room service for all your needs.

For a memorable stay in Kuala Lumpur, book your room at The Concept Hotel KL- TBS today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.6
Based on 49 reviews
Cleanliness: 4.23
Service: 8.21
Location: 7.25
Room Quality: 5.2
Amenities: 6.23
Value for Money: 8.19
Food and Beverage: 7.24
Overall Experience: 6.22
Y
yusof • solo_traveller • my
8
2026-02-25 • via Nuitee
S
Sylvia • solo_traveller • nl
7
2026-02-25 • via Nuitee
J
Jason • solo_traveller • sg
1
pictures are commercial photoshoot and not real
Cons:

dirty and dusty. aircon never serviced for a long time. water pressure was bad. heater was no good.

2026-02-23 • via Nuitee
W
Wai Yan Myo • solo_traveller • th
8
2026-01-20 • via Nuitee
A
andréa • solo_traveller • fr
8
2026-01-18 • via Nuitee
N
Nurqamarina • solo_traveller • my
8
Pros:

Everything

Cons:

The noisy vehicle noise

2026-01-18 • via Nuitee
Y
yusuf • solo_traveller • my
5
2026-01-17 • via Nuitee
M
Muhamad • couple • my
6
2026-01-12 • via Nuitee
S
Sebastien • couple • fr
1
Hôtel à fuire, une vrai horreur!
Pros:

Strictement rien.

Cons:

Par où commencer finalement, tellement de chose à dire.
Le personnel du soir a strictement aucun respect envers les clients, ils parlent mal et on a juste l’impression de déranger.
Quand tu arrives on te réclame une caution en cash sinon tu as pas la clé.
Le logement est différent des photos, photos sûrement modifié par IA.
Le logement est sale voir insalubre, draps et oreiller sale. Les fenêtres ne ferme pas donc tu as l’impression de dormir directement dans la rue. Les évacuations de la sdb fuient.
Le comble, niveau sécurité ! La porte ne ferme pas de l’extérieur, n’importe qui peut rentrer dans ta chambre.
Bref, pire nuit de mon voyage de 2 mois en Asie.

2025-12-17 • via Nuitee
A
Ahmed • solo_traveller • om
1
I tried to cancel and they never replied if it was possible or not even though I texted while before the booking time
2025-11-05 • via Nuitee
陆 • solo_traveller • cn
3
2025-11-01 • via Nuitee
J
Judith • couple • de
7
Busstation in der Nähe!
Pros:

Das Zimmer war sauber, groß und ausreichend für 1 Nacht. Das Personal war sehr freundlich. Die Busstation war gut 15min Fußmarsch entfernt.

Cons:

Die Gegend war etwas suspekt. Nachts hatte ich Geräusche an der Tür gehört. Passiert ist nichts, aber ich habe mich unsicher gefühlt. Über WhatsApp hatte ich der Rezeption auch nachts schreiben können, anscheinend haben sie nichts über Kamera gesehen... merkwürdig.

Leider ging beim Fernseher Netflix nicht.

2025-10-19 • via Nuitee
U
Uriel • family_with_children • ae
5
2025-09-18 • via Nuitee
K
Karolina • couple • pl
5
Cons:

Bardzo głośno w nocy od ulicy

2025-08-28 • via Nuitee
W
Wayne
10
Pros:

It's basic but it works and is pleasant enough. Next to the freeway which is noisy, but I slept fine.

You can walk on foot to or from the TBS station (buses, metro, KLIA express). From the hotel you have to cross just north east of the Shell petrol station. From the other side you go through the 2nd floor of the KK building. It's not hard to figure out, you can get on foot through the freeway.

2025-08-19 • via Nuitee
G
GANIEVA • solo_traveller • jp
1
Pros:

I chose this hotel because I needed to take overnight bus to Penang, and it was close to the bus terminal. But vibe was very off and I have never been in a room this dirty and noisy. There were ants on the wall, that been living like that for a long time and there was no noice cancellations from outside High way. It was impossible to have work calls, people asked if I was outside on a busy road, due to noise. Do not recommend this place to anyone. I booked for two nights but left a night early.

Cons:

Noice

2025-08-13 • via Nuitee
W
Wiebke • solo_traveller • de
7
Cons:

Room layout was a little weird and the windows were not isolated-
As the hotel is right next to the highway you could have slept next to the road based on noise

2025-08-04 • via Nuitee
E
Edmund
8
Pros:

Great value. 1 km walk to TBS bus or Light Rail. Walkable if you don’t have luggage. Good place to stay if you are coming and going by bus or air (KUL only) multiple times.
Eating at the local neighborhood Nasi Kandar restaurants is a fun, non-touristy way to enjoy KL.
The property was dated, but very clean. Door locks are very old-fashioned. I see they have security cameras.
It’s not sound-proof, there’s a lot of noise from the expressway.

2025-08-02 • via Nuitee
M
Martin • solo traveller • gb
8
Very good
2025-06-24 • via Nuitee
K
Kok • young couple • my
10
Exceptional
2025-06-22 • via Nuitee