ZOOM HOTEL

Hotels
8.2 (88 reviews)
49 Jalan Zainal Abidin , George Town , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and good view
Fair price
Good location
Cons:
Room not cleaned
Cockroach in the bathroom
Accessibility issue for wheelchair users

Categories

Cleanliness
7.44
One review noted that the cleaning of the room was not performed.
Service
8.41
Standard quality for this hotel tier.
Location
8.45
Situated in a quiet area, although a bit far from the center.
Room Quality
7.9
The room was small but equipped with necessary amenities.
Amenities
8.43
Standard quality for this hotel tier.
Value for Money
8.39
Good pricing mentioned in a review.
Food and Beverage
8.44
Standard quality for this hotel tier.
Overall Experience
8.11
The overall sentiment is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:30

Property Description

Central Location and Convenient Accessibility
Ideally located in the heart of George Town, ZOOM HOTEL offers easy access to popular attractions such as Wonderfood Museum and Straits Quay.

Comfortable Rooms with City Views
Each air-conditioned room at ZOOM HOTEL features free WiFi, a flat-screen TV, and a private bathroom. Guests can enjoy stunning city views from selected units.

Multilingual and Friendly Staff
Our reception staff fluent in English, Malay, and Chinese are dedicated to providing exceptional service and assistance throughout your stay.

Book your stay at ZOOM HOTEL now and experience the perfect blend of comfort and convenience in George Town!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 88 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.11
S
Siak-ling • solo_traveller • us
8
Good for short stay.
Pros:

Comfortable bed, modern bathroom, tea kettle in room for coffee or tea, 2 bottles of water, mini fridge, safe.
Lots of eating places close by.

Cons:

no usable drawers, just for show only.

2026-09-11 • via Nuitee
S
SITI SAFIAH • solo_traveller • my
9
2026-09-04 • via Nuitee
I
ijan • solo_traveller • my
8
Pros:

All

Cons:

No

2026-09-04 • via Nuitee
V
Vincent • couple • us
8
Pros:

The staff was amenable - I left my room key in the room one day, and they just gave me another replacement without making a fuss.
Rooms were clean, and they only clean them when you ask them to, so you don’t have to worry about any of your stuff getting moved around

Cons:

They required a RM200 cash deposit up front to be returned at check out. If this had been our first stop in Malaysia, we would have not had any way of meeting this requirement as who has currency of a country before they get there? Maybe give a heads up before we get there so we can prepare to get cash before we get there

2026-09-03 • via Nuitee
A
Abdul Aziz • solo_traveller • gb
8
2026-08-31 • via Nuitee
R
Ruth • solo_traveller • my
8
2026-08-11 • via Nuitee
L
Loric • couple • ch
8
2026-07-17 • via Nuitee
N
Nicolas • solo_traveller • fr
1
Pros:

Nothing

Cons:

Because its very dishonnest people

2026-07-12 • via Nuitee
S
shao long • couple • cn
9
2026-06-22 • via Nuitee
M
Manuel • solo_traveller • it
9
2026-06-02 • via Nuitee
C
Chan • solo_traveller • my
7
2026-06-01 • via Nuitee
S
Sean • solo_traveller • au
10
2026-05-26 • via Nuitee
J
Judith • solo_traveller • be
8
2026-05-24 • via Nuitee
A
Ai • solo_traveller • sg
6
Pros:

Gd lication

Cons:

The staffs should be equiped t to resolve room cleanilness issue; eg. Change whole set of owels, toilet papers, clean service time, etc.

2026-05-20 • via Nuitee
S
Shorna Kumar • family_with_children • au
10
Our stay was happy and comfortable. No complaints to say.
Pros:

The location, close to the main Street food outlets , the hotel itself.

Cons:

Nothing I can think about.

2026-04-14 • via Nuitee
X
xiang xiang • family_with_children • my
8
很棒很清洁
Pros:

都很好👍🏻

Cons:

应该是隔音的问题还是什么，隔壁的开关门我就感觉有人开我房门

2026-04-02 • via Nuitee
J
Joshua • solo_traveller • nz
7
Helpful staff, clean facilities, good location.
Pros:

Clean, satisfactory and round the corner from a hawker centre food court so location was good.

2026-03-04 • via Nuitee
S
SC • couple • my
8
Comfortable and neat.
Pros:

Cleanliness, quietness and friendly receptionist.

Cons:

Not that I could think of.

2026-03-03 • via Nuitee
A
Atjang • couple • id
9
2026-02-24 • via Nuitee
A
Antje • solo_traveller • de
7
2026-02-13 • via Nuitee