ZOOM HOTEL

Hotels
8.2 (73 reviews)
49 Jalan Zainal Abidin , George Town , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and good view
Fair price
Good location
Cons:
Room not cleaned
Cockroach in the bathroom
Accessibility issue for wheelchair users

Categories

Cleanliness
7.44
One review noted that the cleaning of the room was not performed.
Service
8.41
Standard quality for this hotel tier.
Location
8.45
Situated in a quiet area, although a bit far from the center.
Room Quality
7.9
The room was small but equipped with necessary amenities.
Amenities
8.43
Standard quality for this hotel tier.
Value for Money
8.39
Good pricing mentioned in a review.
Food and Beverage
8.44
Standard quality for this hotel tier.
Overall Experience
8.11
The overall sentiment is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:30

Property Description

Central Location and Convenient Accessibility
Ideally located in the heart of George Town, ZOOM HOTEL offers easy access to popular attractions such as Wonderfood Museum and Straits Quay.

Comfortable Rooms with City Views
Each air-conditioned room at ZOOM HOTEL features free WiFi, a flat-screen TV, and a private bathroom. Guests can enjoy stunning city views from selected units.

Multilingual and Friendly Staff
Our reception staff fluent in English, Malay, and Chinese are dedicated to providing exceptional service and assistance throughout your stay.

Book your stay at ZOOM HOTEL now and experience the perfect blend of comfort and convenience in George Town!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 6 per day.

Location

Guest Reviews

8.2
Based on 73 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.11
J
Joshua • solo_traveller • nz
7
Helpful staff, clean facilities, good location.
Pros:

Clean, satisfactory and round the corner from a hawker centre food court so location was good.

2026-03-04 • via Nuitee
S
SC • couple • my
8
Comfortable and neat.
Pros:

Cleanliness, quietness and friendly receptionist.

Cons:

Not that I could think of.

2026-03-03 • via Nuitee
A
Atjang • couple • id
9
2026-02-24 • via Nuitee
A
Antje • solo_traveller • de
7
2026-02-13 • via Nuitee
S
Siew • family_with_children • au
9
Pros:

Close to all the food and shops in the city.

2026-01-29 • via Nuitee
H
Hana • solo_traveller • cz
8
2026-01-27 • via Nuitee
H
Horn Wijaya • family_with_children • id
6
Overall is good, but if you are there to work, not suitable.
Pros:

Not applicable

Cons:

Mouldy sink surrounding.
Slanted/hinge broken hanger
Blocked shower drain
the TV is on the working desk, which means when you are working, and while the TV is on, your face was slammed with the TV light. Not a good layout.

2026-01-15 • via Nuitee
C
Chin Beng • couple • gb
10
2026-01-14 • via Nuitee
S
Shahbaz • family_with_children • ir
1
2026-01-11 • via Nuitee
B
Besliu • solo_traveller • ro
10
2026-01-09 • via Nuitee
T
Tai • couple • my
9
2026-01-05 • via Nuitee
E
ERDIS • family_with_children • my
10
Advice
Pros:

Clean and good view

Cons:

need to put a board for people using wheelchairs to be able to get up to the entrance.
Just advice

2025-12-09 • via Nuitee
K
KIAT JIN • extended_group • my
8
2025-11-28 • via Nuitee
D
Devi • solo_traveller • id
10
2025-09-10 • via Nuitee
F
Fabio • solo_traveller • it
8
Ottima struttura, leggermente decentrata
Pros:

Posizione in un zona tranquilla anche se ad una decina di minuti a piedi dal centro. La struttura è accogliente la camera piccola ma dotata del necessario.

Cons:

La pulizia della camera nel mio caso non è stata effettuata anche se era un soggiorno di due sole notti.

2025-08-26 • via Nuitee
A
Alessandro • extended_group • ch
9
Pros:

Sauber und modern

2025-08-22 • via Nuitee
M
Marco • solo_traveller • it
3
2025-08-17 • via Nuitee
M
MIAN • extended_group • my
2
Pros:

price is fair

Cons:

cockroach is in the bathroom

2025-08-12 • via Nuitee
Y
Yifei • solo_traveller • au
10
2025-07-28 • via Nuitee
M
Melvin
8
Pros:

neutral

2025-07-08 • via Nuitee