Luna Hotel by Moonknight

Hotels
7.8 (1166 reviews)
102 Jalan Tanjong Tokong , George Town , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Lacking amenities
Misleading facilities

Categories

Cleanliness
6.63
Several mentions of dirty or old sanitary fittings and a cockroach found.
Service
8.6
Positive mentions of helpful staff and prompt resolution of issues.
Location
8.64
Good location near restaurants and attractions.
Room Quality
8.09
Some positive comments about comfort, though issues with the air conditioning noted.
Amenities
7.12
Facilities were lacking and some specific amenities were missing like fridge.
Value for Money
7.58
Mixed reviews; some guests found it satisfactory while others felt it was overpriced.
Food and Beverage
8.13
No comments directly mentioning food and beverage quality.
Overall Experience
7.6
Overall a decent experience with a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Modern Amenities
Luna Hotel by Moonknight offers rooms equipped with free WiFi, private bathrooms, and city views. Guests can enjoy modern amenities ensuring a comfortable stay.

Convenient Location
Situated in George Town, the hotel is near popular attractions like Straits Quay, Penang Botanic Gardens, and Tanjung Tokong Beach, making it an ideal choice for travelers looking to explore the area.

Ease of Access
With Penang Times Square and Penang Hill in proximity, Luna Hotel by Moonknight provides easy access to key destinations, along with the convenience of Penang International Airport only 19 km away.

Book your stay at Luna Hotel by Moonknight today for a memorable experience!

Important information:

Please note that the Double Room doesn’t have windows.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1166 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 8.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.6
N
Nurul • extended_group • my
10
2026-07-04 • via Nuitee
N
Nur • couple • my
10
2026-07-02 • via Nuitee
S
Salahudin • solo_traveller • my
9
Pros:

I like the bed very comfortable,and the environment inside the hotel to..just walk if need to find anything,mall,7 eleven,mamak food,Chinese food..I really2 like the pillow..will come back next month..

Cons:

I just don't like,behind the door got paint fell on the carpet..and the bathroom tile bit dirty,and the toilet door to transparent..can see people inside..not good for family..ok for couple..

2026-06-30 • via Nuitee
H
Huzaifah • extended_group • my
10
2026-06-28 • via Nuitee
P
Puhanes • extended_group • my
10
Value for money and convenient
Pros:

The property is very antique.

2026-06-28 • via Nuitee
E
Erni • couple • my
10
Recommended for short escape!
Pros:

RECOMMENDED. Ruang bilik dia besar, ada windows, bilik air pn besar. Toilet bowl, sinki+cermin, shower. Air pressure laju. Aircond kuat. Ada smart tv boleh tgk netflix. Easier self checkin checkout. Clear instructions to checkin checkout via whatsapp. Staff sangat2 helpful and responsive dkt mesej. Parking provided dalam kaswasan hotel. Persekitaran hotel yg sgt bersih, no smell at all. Suasana yang senyap, tak bising dengan suara guest. Sangat tenang and definitely will repeat again. I got this rooms for less than rm160. Cheaper for short escape and very last minute plan.

Cons:

Towels diaa buruk. I would suggest the hotel team to change the towel. Selain tepi2 towel tu benang dh keluar terburai, towel tu pn warna kuning. Aduhaii. Dah fikir lain ni mesti bt lap toilet bowl ni. And then masa check in tu ada bau smoke. Maybe previous guest smoking dlm toilet. Tp bile complaint dkt staff dia these issue, dia terus take action. Bilik bau = bagi pewangi tambahan. Towel dh warna kuning = dia tukar towel baru.

2026-06-28 • via Nuitee
C
CLERA • extended_group • my
10
Pros:

Parking is secure. Bed so nice. Room just nice to stay. This is my second time stay here. Next time I will stay here again

2026-06-24 • via Nuitee
N
nur athirah • solo_traveller • my
5
2026-06-24 • via Nuitee
P
puan noor diana • solo_traveller • my
10
Pros:

Tiada

Cons:

Bilik yg bersih luasnya bilik air bersih luasnya

2026-06-20 • via Nuitee
Z
zulaikha • solo_traveller • my
10
2026-06-19 • via Nuitee
H
Haykal • solo_traveller • my
9
2026-06-13 • via Nuitee
N
ng • couple • my
7
2026-06-07 • via Nuitee
S
suze • solo_traveller • id
9
Pros:

I loved my stay. People are so friendly, I felt really warm and welcomed there. The room can be a bit cold downstairs and the water is not so hot but overal such a gem. I loved it !@!

Cons:

Waterpressure, no hot water in shower (warm but not hot).

2026-06-05 • via Nuitee
H
Hazrina • extended_group • my
6
2026-06-04 • via Nuitee
H
HIDAYAH • couple • my
10
2026-05-31 • via Nuitee
B
Banu • extended_group • my
5
2026-05-31 • via Nuitee
S
suze • solo_traveller • id
8
2026-05-29 • via Nuitee
R
Rudy • solo_traveller • my
7
Pros:

Basic facilities available. Hot shower. Internet. TV

Cons:

Soundproof should be better.

2026-05-28 • via Nuitee
B
Baba • solo_traveller • my
9
2026-05-25 • via Nuitee
K
K Parimalam • extended_group • my
9
2026-05-25 • via Nuitee