Luna Hotel by Moonknight

Hotels
7.8 (1120 reviews)
102 Jalan Tanjong Tokong , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Lacking amenities
Misleading facilities

Categories

Cleanliness
6.63
Several mentions of dirty or old sanitary fittings and a cockroach found.
Service
8.6
Positive mentions of helpful staff and prompt resolution of issues.
Location
8.64
Good location near restaurants and attractions.
Room Quality
8.09
Some positive comments about comfort, though issues with the air conditioning noted.
Amenities
7.12
Facilities were lacking and some specific amenities were missing like fridge.
Value for Money
7.58
Mixed reviews; some guests found it satisfactory while others felt it was overpriced.
Food and Beverage
8.13
No comments directly mentioning food and beverage quality.
Overall Experience
7.6
Overall a decent experience with a mix of positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:54

Property Description

Modern Amenities
Luna Hotel by Moonknight offers rooms equipped with free WiFi, private bathrooms, and city views. Guests can enjoy modern amenities ensuring a comfortable stay.

Convenient Location
Situated in George Town, the hotel is near popular attractions like Straits Quay, Penang Botanic Gardens, and Tanjung Tokong Beach, making it an ideal choice for travelers looking to explore the area.

Ease of Access
With Penang Times Square and Penang Hill in proximity, Luna Hotel by Moonknight provides easy access to key destinations, along with the convenience of Penang International Airport only 19 km away.

Book your stay at Luna Hotel by Moonknight today for a memorable experience!

Important information:

Please note that the Double Room doesn’t have windows.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1120 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 8.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.6
S
Sarah • couple • my
8
Cosy, clean comfort with basic amenities
Pros:

Clean, spacious and lovely host. If you just need a place to sleep comfortably, this is it!

Cons:

Parking can get full during peak but manageable.

2026-04-07 • via Nuitee
T
TAN • couple • my
8
2026-04-06 • via Nuitee
M
murni • extended_group • my
6
best location but busy road
Pros:

the location it self near to frenggi

Cons:

busy road, air con is bad. water heater is not function well.

2026-04-06 • via Nuitee
I
Ika • couple • my
8
2026-04-04 • via Nuitee
H
HALIMATON • couple • my
7
Pros:

location

2026-04-03 • via Nuitee
F
Francis • couple • dk
10
Pros:

Very nice place, communication was amazing and the host was really helpful. We really loved the location too😊

2026-04-01 • via Nuitee
N
NURUL ELISA • extended_group • my
8
2026-03-30 • via Nuitee
E
edrieyana • couple • my
8
2026-03-30 • via Nuitee
S
Sangitha • solo_traveller • my
10
2026-03-26 • via Nuitee
N
Nana • couple • my
10
segalanya ohsem
Pros:

Semuanya saya suka layanan superb bilik bersih selesa cepat respon kita wasap kalau nak apa² keperluan semua puas hati pasti akan repeat lagi 👍🏻💖

Cons:

TIADA

2026-03-25 • via Nuitee
R
rooney • couple • my
10
Pros:

Good

Cons:

Good

2026-03-22 • via Nuitee
F
Filah • extended_group • my
10
2026-03-20 • via Nuitee
E
edrieyana • couple • my
7
2026-03-19 • via Nuitee
A
AHMAD SAUFI • solo_traveller • my
10
2026-03-14 • via Nuitee
A
aida • solo_traveller • my
6
2026-03-13 • via Nuitee
J
jun • couple • my
10
2026-03-09 • via Nuitee
A
andre • couple • fr
6
2026-03-04 • via Nuitee
M
Mohd Zulfaris • couple • my
7
2026-03-04 • via Nuitee
M
Musfirah • solo_traveller • my
7
2026-02-24 • via Nuitee
M
Mohamad Nasir • couple • my
10
2026-02-13 • via Nuitee