FOX Hotel Glenmarie Shah Alam

Hotels
Ascott
9.6 (17 reviews)
Level 8, Pusat Komersil Vesland East, 6,Jalan Juruanalisis U1/35, Seksyen U1, Shah Alam, Selangor, 40150 , Shah Alam , MY

Children allowed

Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Beautiful pool
Gorgeous sunset view
Cons:
Poor cleanliness in rooms
Unsafe location for walking

Categories

Cleanliness
8.1
The cleanliness was poor; rooms were not properly cleaned.
Service
10
Standard service quality for a hotel of this rating, although refund policy was not favorable.
Location
7.1
Located in an industrial district; not safe for walking outside.
Room Quality
8.6
Rooms appeared nice at first glance but were cheaply made.
Amenities
10
The pool is beautiful and the sunset view is gorgeous.
Value for Money
9.1
Value perceived as acceptable due to package deal, but not for the individual experience.
Food and Beverage
10
Food and beverage options not mentioned in the review.
Overall Experience
9.1
Overall experience was negative due to location and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:55

Property Description

Recreational Amenities
Enjoy the outdoor pool and fitness center during your stay.

Convenient Services
Benefit from dry cleaning/laundry services and a 24-hour front desk.

Meeting Facilities
Host events in our 2 spacious meeting rooms.

Book your stay at FOX Hotel Glenmarie Shah Alam today for a delightful experience in the heart of Shah Alam!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Airport code: SZB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

9.6
Based on 17 reviews
Cleanliness: 8.1
Service: 10
Location: 7.1
Room Quality: 8.6
Amenities: 10
Value for Money: 9.1
Food and Beverage: 10
Overall Experience: 9.1
S
Samantha
6
Pros:

The hotel its self is the on the 8th floor of a building and up. The building is new as well as the hotel. The pool is beautiful and the view at sunset gorgeous; however the rest of the day your view is industry. Its in an INDUSTRIAL district. I don’t recommend. I only stayed because i got a package deal. I tried to leave but they refused a refund. You can’t walk around outside at all. Its not safe. I love KL and my favorite part is walking around. Only stay if you plan on NOT WALKING AROUND OUTSIDE. Hotel rooms just ehh. Like at first glance wow looks nice, but then you notice the cheapness. They don’t properly clean your room.

2025-06-21 via Nuitee
V
Victor
2
Pros:

My stay at the FOX Hotel Glenmarie was marred by several concerning incidents.
The most alarming occurred shortly after check-in when another couple was mistakenly assigned to my occupied room. This created an awkward and uncomfortable situation for all parties involved. While this may have been due to a lag in their reservation system, such a basic security and privacy breach is unacceptable for any hotel.
The problems continued when my key card suddenly stopped working after reporting the room mix-up, requiring me to make an unnecessary trip back to reception for reprogramming. Adding to the disappointment, my rest was frequently disturbed by the constant noise of elevator chimes and slamming doors during the early morning hours.
These issues reflect poorly on the hotel's operational standards and significantly impacted the quality of my stay.

2025-01-05 via Nuitee
S
Sherpa21891525477 Friends getaway
10
Nice and enjoying stayed
Pros:

The staff was friendly and accommodating. The rooms were clean and comfortable. I enjoyed the ambiance and service at the restaurant. Wonderful breakfast with a choice for every diet. Very kind staff and great value for money". Definitely recommended to stay at this hotel for next visit.

2024-12-31 via Tripadvisor
B
babyxan88 Business
10
A great place to chill and breakaway from the city
Pros:

It was comfy and lovely to be at. The pool view is just right, the entire living experience was as lovely. I manage to complete some of my marketing work there and will consider coming back again. I would try their food next time cos their lounge looks very cosy and family friendly

2024-12-30 via Tripadvisor
N
Navigate28631775131 Business
10
Worth the money.
Pros:

Stay 3d2N for business. Brought family of 3 (2 adult n 1 infant). Good overall. Room very clean. Aircond works perfectly. Nice breakfast, variety foods. friendly service counter. Easy checkin n checkout. When MRT completed, gonna sure repeat again for easy transportation access

2024-12-15 via Tripadvisor
M
Masayuki
10
Pros:

I enjoyed my stay

2024-11-28 via Nuitee
R
Road14437180254 Couples
10
Loved the environment
Pros:

The bed was extremely comfortable, allowing for a good night's sleep. Every area of the room was absolutely clean, with surfaces gleaming and fresh, creating a pleasant, and elegant atmosphere.

However, the choice of breakfast can be vary, especially for those who stayed more than one night.

2024-11-20 via Tripadvisor
D
datinmaryamd Solo travel
10
My Staycation/R&R and my Whiskas' Petcation
Pros:

I would like to commend the following personnel from the Reception namely Ray, Yus and Haziq who went out of their way to bring my ordered food to my room.
My gratitude to the Service man who answered my call for assistance and came up at 1am to help my cat get unstuck from behind the toilet.
Pillows were my kind of fluffiness, bed linens and bathroom were clean.
I have already told my friends about this Pet Friendly Hotel.
Ms. Yvonne Ng was very kind and accommodating to my request of extending my "check out time", added charge was reasonable.
Overall, my Whiskas and I had a good Staycation/R&R and Petcation.
Thank you ASCOT for continuing to provide your Hotel Guests with the Hospitality you are known for.

2024-11-05 via Tripadvisor
N
Navigate08165676776 Business
10
5 Star Hotel
Pros:

Ray and Aisyah very kind and friendly. They are willing to help guest's intention. Hotel is hygiene and clean. House keeping is perfect. Besides, hotel breakfast is delicious. Furthermore, fully facilities with gym room and swimming pool. Next, hotel is in strategic place and near convenience store.

2024-10-21 via Tripadvisor
S
Sunshine61707241975 Couples
8
Worth value for business trip
Pros:

Room is comfortable, front desk friendly with good gym and infinity pool, but but a bit confusing for 1st time guests as the lobby is at 8th floor.
The breakfast is simple but tasteful, however lack of food outlet at the premises at night and have to walk 1 block away for the nearest restaurant

2024-10-17 via Tripadvisor
T
Trip04231852736 Family
10
Family Trip Stay
Pros:

Awesome..Clean,Complete and Convenient ..Receptionist(Ray) and His manger(Ujin) are friendly and helpful.I will strongly recommend this hotel to my family and friends for their future trips..Only thing to improve is parking charges can possibly change to per day instead of per entrance

2024-10-01 via Tripadvisor
N
Nadia
10
Pros:

اقمنا في الفندق لمدة اسبوعين. الفندق من انقى الفنادق. الاستقبال كان جيدا جدا.. طاقم الفندق رائع و مستعد للمساعدة، تسجيل الدخول و الاستقبال جيد جدا. الفطور صحي، كل شيء متوفر

المسبح و صالة الرياضة جيدة جدا.

.كل الخدمات ممتازة و لنا عودة اكيد لهذا الفندق.

2024-09-22 via Nuitee
D
Dream35759921143 Family my
10
A Great Stay At FOX Hotel Glenmarie Shah Alam
Pros:

I enjoyed my stay. The room was great and the amenities were good. I especially liked the fact that the service at the hotel was wonderful as all the staff there were very nice, friendly and helpful. I was also impressed when I saw that there was a place where herbs/vegetables were grown at the premises. The breakfast was satisfying and tasty too. It was a lovely weekend stay for us.

2024-09-08 via Tripadvisor
M
mitsukil2023 Business
10
pleasant stay and friendly staff
Pros:

The hotel location was just the right location for my trip. My stay was just perfect. The staff was friendly and accommodating. The room and bed were cozy and comfortable. The food at the hotel was excellent, especially the teriyaki salmon.

2024-08-14 via Tripadvisor
L
leolF9314IL Family us
10
happy moments with family
Pros:

I recently had the pleasure of staying in a fox hotel and I wanted to share my experience. overall, my stay was positive and I would like to rate the hotel 5 stars. my room was clean and spacious. the hotel was well maintained and I particularly enjoyed with my family.

2024-08-13 via Tripadvisor
K
koz403 Family mm
6
A Good Hotel for staying
Pros:

I've stayed 4 nights at this hotel. Staffs are friendly and helpful. The Room is clean and comfy. But a bit smell in the bath room even it looks clean, maybe because of the ventilation. Hotel provide a gym and swimming pool, which is nice and clean. It is not very near to the city area but not very far from Sunway pyramid so I often went shopping there. Overall, it is a nice hotel. I like the facilities that I feel worth the money I paid.

2024-05-20 via Tripadvisor
M
Masayuki
8
Pros:

It’s new, condition is nice. I enjoyed my stay.

2024-03-02 via Nuitee