The Halyard Liverpool, Vignette Collection by IHG

Hotels
Vignette Collection
9.3 (2554 reviews)
123 Duke Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Stylish rooms
Good amenities
Cons:
Breakfast quality
Limited parking

Categories

Cleanliness
9.26
The hotel is exceptionally clean and modern.
Service
9.73
The staff were amazing, friendly, and accommodating.
Location
9.77
Fantastic location for exploring the sights of the city.
Room Quality
9.22
Rooms were cleverly designed and comfortable.
Amenities
9.25
Rooms included mini bar and coffee machine.
Value for Money
9.21
Great value for the quality and service provided.
Food and Beverage
8.26
Breakfast was a letdown, not worth the cost.
Overall Experience
9.73
Overall a lovely stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:41

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities and stunning city views from the terrace.

Dining and Entertainment
Indulge in a delicious continental or English/Irish breakfast and unwind at the on-site restaurant and bar.

Convenient Location
Located in the heart of Liverpool, with major attractions like Albert Dock and Liverpool Central Station just a stone's throw away.

Ready to immerse yourself in luxury and convenience? Book your stay at The Halyard Liverpool, Vignette Collection, an IHG Hotel now.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 2554 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 8.26
Overall Experience: 9.73
S
Savita couple gb
9
Great hotel, with very attentive staff and lovely atmosphere
Pros:

Brilliant location, walkable to shops, restaurants, bars etc. Very friendly staff and the interior was stunning, lobby had a lovely smell also! Room was spacious and modern, it was nice that there were some drinks in the mini bar fridge and lovely surprise to get a complimentary drink at the bar to celebrate my partner’s birthday, a great start to the mini getaway - thank you!

Cons:

The lighting on the vanity mirror wasn’t the best, but the sink mirror was great. Also the shower water guard on the door wasn’t fit properly so water did flood slightly in bathroom, leaving the bath towel very soggy, however very minor issues

2026-05-08 via Nuitee
S
Steve couple gb
10
Great Experience
Pros:

Great location, great room and super good value

Cons:

Nothing

2026-05-08 via Nuitee
L
Leanne couple gb
10
2026-05-08 via Nuitee
P
Patricia family_with_children cl
9
Excelente relación precio calidad. De primera
Pros:

Todo. Las sábanas y toallas de excelente calidad, el mobiliario se veía casi nuevo, muy bien decorado. Todo el personal muy amable, el desayuno exquisito. Muy cerca de todo. Un 10

Cons:

Todo nos gustó

2026-05-07 via Nuitee
D
Derek couple ae
9
Great City Centre Location!
Pros:

This is the 3rd time I have stayed at The Halyard and it is of high standards each time. The concierges are always helpful and staff extremely pleasant even though you were busy and had queues.

Cons:

Nothing really.

2026-05-06 via Nuitee
A
Adam couple gb
10
Superb stay, great food and great staff. We will be back.
2026-05-05 via Nuitee
N
Nitahh solo_traveller gb
10
Hidden gem in Liverpool
Pros:

Think I might have found my new favourite hotel in Liverpool!

As soon as I walked in, I received a warm greeting. The check-in process was very quick. The decor and layout of the room is beautiful, and the great use of space with the iron behind the mirror. All staff that I encountered were very friendly and helpful and you can tell that they enjoy working there.

The hotel is a short walk from the main shopping centre and there are shops, cafes and restaurants very near to the hotel.

I will definitely be back!!!!

2026-05-05 via Nuitee
G
Gary solo_traveller gb
8
2026-05-05 via Nuitee
S
Sophia solo_traveller ca
9
Pros:

Great breakfast, comfortable beds, beautiful decor in rooms. Centrally located.

Cons:

Room service was cold unfortunately.

2026-05-05 via Nuitee
M
Martin couple gb
10
Brilliant stay in a perfect location
Pros:

Location perfect, Room very cleverly laid out and some nice thoughtful touches such as the complimentary drinks in the fridge, and providing wine glasses. Excellent shower as well. Bed was a little firm for me, but thats just me. The breakfast was exceptional, but the service was very good as well. Nothing was too much trouble for the team, and they were constantly checking if we needed anything else. Lastly, the reception team were also excellent, and the concierges by the front desk were very welcoming and friendly, and happily offered suggestions and directions

Cons:

Nothing

2026-05-05 via Nuitee
H
Hayden couple gb
10
Pros:

Customer service from Billy was amazing. Check-in was easy and my room was amazing.

2026-05-05 via Nuitee
S
shaunee couple gb
10
2026-05-04 via Nuitee
A
aysegulliver solo_traveller tr
9
Great location, quiet rooms
Pros:

Location was great, comfy beds and cushions. Quiet although in a busy area.

Cons:

Although I was at the 5th floor, in the mornings, my room smelt like breakfast. Somehow the smell from the breakfast area (at the ground floor) was reaching to my room. (Maybe via bathroom ventilation system). The tap and the sink were so close to each other (bad design), it was very difficult to wash hands and also fill a glass.

2026-05-04 via Nuitee
P
Peter couple gb
6
Ok,could have been better
2026-05-04 via Nuitee
E
Emma couple gb
9
Pros:

Modern stylish hotel. All staff were lovely and very helpful. Great beds.

Cons:

Nothing!

2026-05-04 via Nuitee
N
Natalie couple gb
10
Beautiful hotel.
Pros:

The hotel is in a great location. Staff were lovely. We arrived 2 hours before check in, and was given a room straight away.
Room was beautiful, we had a mini bar with a few different flavours of water.

2026-05-04 via Nuitee
S
Steven family_with_children gb
9
2026-05-03 via Nuitee
L
Linda extended_group gb
10
2026-05-02 via Nuitee
C
Cury solo_traveller br
10
2026-05-02 via Nuitee
S
Salvi couple gb
10
2026-05-02 via Nuitee