Ruby Stella Hotel London by IHG

Hotels
8.8 (1840 reviews)
15-28 Eyre Street Hill , London , gb

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Great location
Cons:
Parking issues
Small room size
Noise from bar

Categories

Cleanliness
8.9
Most reviews praise the cleanliness and upkeep of the hotel.
Service
9.2
Staff friendliness and helpfulness highlighted in multiple reviews.
Location
9
Numerous guests mention the great location for accessing local attractions.
Room Quality
8.7
Comments on the comfortable beds and unique room layouts, although some mentioned small sizes.
Amenities
8.4
Appreciated amenities, though the lack of certain expected features like parking noted.
Value for Money
8.7
Overall perceived good value based on comfort and service quality.
Food and Beverage
8.5
Positive feedback on breakfast but some items lacking at the buffet.
Overall Experience
9
Many reviews expressed overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:29

Property Description

Prime Location

  • Strategically situated in the heart of London, close to major attractions such as Royal Opera House and British Museum.

Modern Accommodations

  • Air-conditioned rooms with amenities like a flat-screen TV, private bathroom, and safety deposit box for a comfortable stay.

Convenient Facilities

  • Enjoy free WiFi, a terrace, and a bar on-site, along with a delicious buffet breakfast served every morning.

Don't miss out on an unforgettable stay at Ruby Stella Hotel London. Book now to experience true hospitality in London!

Important information:

If you book more than 9 rooms, different policies and surcharges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1840 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.4
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 9
L
Laura • couple • gb
10
Great location & great staff
Pros:

Very new, modern hotel. Great location & great staff

Cons:

£230 for a cozy room is on the pricey side considering it’s a very small room. But we were going to a concert at Wembley so I imagine the prices reflect that

2026-07-04 • via Nuitee
G
Georgia • couple • gb
9
2026-07-04 • via Nuitee
N
Nicole • couple • de
9
2026-07-03 • via Nuitee
B
Bjørn • couple • no
8
Nydelig resepsjon og bar, flotte rom. God beliggenhet.
Pros:

Flott resepsjon og bar. Gode rom. Bra beliggenhet.

Cons:

Varmt i London disse dagene. Rom kalde og gode, men gang og fellesarealer var svørt varme og man ble svett før man kom seg ut av hotellet.

2026-07-01 • via Nuitee
M
Margareta • couple • no
9
Supert hotel med god beliggenhet
Pros:

God beliggenhet. Veldig stille men likevel nært underground, busser, spisesteder og så videre.
Moderne, rent, annerledes konsept og nydelig bakgård. Gode sittemulugheter i lobbyen.

Cons:

Litt litet rom men fungerte ok.

2026-06-29 • via Nuitee
J
James • couple • hk
8
Decent location, well designed, helpful staff. Would stay again.
2026-06-29 • via Nuitee
S
Stephen • couple • us
8
Pros:

This was a relatively comfortable stay given the size of the room and the heatwave going through London. We appreciated the kindness of the staff, the location near public transportation, and the outdoor garden space for sitting.

Cons:

It would be good if there were some more places to hang clothes--I know it is a tight room, but this was tough. We were a little disappointed to see the use of large pouches of pre-made cocktail mixers at the bar.

2026-06-28 • via Nuitee
N
Natalia • couple • gb
10
2026-06-28 • via Nuitee
L
Laure • couple • ch
10
Pros:

Nous sommes arrivés tard et ça n’a posé aucun problème. la chambre était très confortable et bien climatisée.
Le petit déjeuner est très bon et tout le personnel est très gentil.

2026-06-28 • via Nuitee
B
Butler • solo_traveller • ie
9
Pros:

Lovely set up

Cons:

Cool vibe but once 11pm came or around that time, all music stopped. Turned into a library. It was like being told to go to bed. Appreciate you need to be mindful of other guests but you can still keep a bit of ambience going. Turn it down. Completely off a but unnecessary.

2026-06-23 • via Nuitee
K
Karen • solo_traveller • gb
10
Great hotel, great location
Pros:

Nice swanky hotel in a great location. Friendly staff, clean and great value for money.

Cons:

N/A

2026-06-21 • via Nuitee
G
Guy • solo_traveller • gb
9
2026-06-20 • via Nuitee
N
Nicola • couple • it
9
2026-06-19 • via Nuitee
W
William • solo_traveller • us
4
2026-06-18 • via Nuitee
S
Sabine • solo_traveller • at
9
Pros:

Lovely staff, easy check in, really central location, we could check in early which was amazing. Yes, the rooms are a little small but you know that when you book it and you can choose a bigger room. We loved our stay there.

2026-06-18 • via Nuitee
D
Deepthi • extended_group • ae
8
2026-06-16 • via Nuitee
M
Magdalena • solo_traveller • dk
8
2026-06-15 • via Nuitee
M
Magnus • solo_traveller • se
9
2026-06-14 • via Nuitee
H
Haggart • solo_traveller • ca
9
The hotel is quiet and cute, fantastic staff and a fabulous room m.
Pros:

Loved the room, super cozy. The breakfast was great, a nice variety.

Cons:

Very difficult for the Ubers I took to access the hotel. I had to find my way from the main street a couple of times on foot - I think there was a lot of construction limiting access at the time.

2026-06-14 • via Nuitee
C
Chrystele • couple • fr
7
Une très belle surprise
Pros:

Le petit dej, la décoration, la terrasse , le personnel hyper accueillant

Cons:

Ne pas pouvoir ouvrir la fenêtre de la chambre

2026-06-13 • via Nuitee