Ruby Stella Hotel London by IHG

Hotels
8.8 (1855 reviews)
15-28 Eyre Street Hill , London , gb

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Great location
Cons:
Parking issues
Small room size
Noise from bar

Categories

Cleanliness
8.9
Most reviews praise the cleanliness and upkeep of the hotel.
Service
9.2
Staff friendliness and helpfulness highlighted in multiple reviews.
Location
9
Numerous guests mention the great location for accessing local attractions.
Room Quality
8.7
Comments on the comfortable beds and unique room layouts, although some mentioned small sizes.
Amenities
8.4
Appreciated amenities, though the lack of certain expected features like parking noted.
Value for Money
8.7
Overall perceived good value based on comfort and service quality.
Food and Beverage
8.5
Positive feedback on breakfast but some items lacking at the buffet.
Overall Experience
9
Many reviews expressed overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:29

Property Description

Prime Location

  • Strategically situated in the heart of London, close to major attractions such as Royal Opera House and British Museum.

Modern Accommodations

  • Air-conditioned rooms with amenities like a flat-screen TV, private bathroom, and safety deposit box for a comfortable stay.

Convenient Facilities

  • Enjoy free WiFi, a terrace, and a bar on-site, along with a delicious buffet breakfast served every morning.

Don't miss out on an unforgettable stay at Ruby Stella Hotel London. Book now to experience true hospitality in London!

Important information:

If you book more than 9 rooms, different policies and surcharges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1855 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.4
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 9
K
Katja • family_with_children • de
9
Schönes Hotel in guter Lage, wir komme wieder
Pros:

Sehr gute Lage, in der Nähe viele nette Pubs und Restaurants, Bahnhof, Bushaltestellen, etc. St Pauls oder British Museum kann man z.B. sogar zu Fuß erreichen.
Modernes Zimmer, wenn auch sehr klein (Koffer kann nicht aufgeklappt werden)
Sehr ausgewogenes, gesundes und leckeres Frühstück
Kostenlose Teestationen auf den Fluren
Netter, gemütlicher Innenhof zum Sitzen

Cons:

Sehr hellhörige Zimmer, man hört ständig Wasser rauschen etc, was v.a. nachts nervt

2026-07-18 • via Nuitee
M
Michelle • couple • gb
10
2026-07-18 • via Nuitee
K
Katja • solo_traveller • de
9
2026-07-18 • via Nuitee
M
Marcy • couple • us
10
2026-07-18 • via Nuitee
E
Ella • couple • gb
2
2026-07-17 • via Nuitee
P
Peter • solo_traveller • ch
9
2026-07-17 • via Nuitee
J
james • solo_traveller • gb
9
2026-07-17 • via Nuitee
C
Candela • couple • es
10
2026-07-17 • via Nuitee
P
Prabhu • solo_traveller • ae
9
Cozy place
Pros:

The detailing of every thing. The ambience

Cons:

The location and the roads being closed

2026-07-17 • via Nuitee
J
Jung-Hyun • solo_traveller • nl
9
2026-07-16 • via Nuitee
배 • solo_traveller • kr
8
2026-07-16 • via Nuitee
L
Lee • extended_group • gb
7
Pros:

Said there were parking garages on the Booking.com advert and there was not - cost an extra £40 to park the car

2026-07-15 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-07-15 • via Nuitee
M
Michael • couple • us
10
2026-07-14 • via Nuitee
K
Katherine • couple • us
10
2026-07-14 • via Nuitee
K
Katherine • couple • us
10
Lovely week in London!
Pros:

Super cute hotel and bar. We loved the hidden garden for afternoon drinks. Hotel had Bluetooth speakers to connect to while getting ready. Great breakfast!!

Cons:

Hotel was a little far from tube station

2026-07-14 • via Nuitee
M
Martijn • couple • nl
10
Mooie kamer, mooi hotel en vriendelijk personeel
Pros:

Nieuw

Cons:

Nvt

2026-07-13 • via Nuitee
J
Joao marcos • couple • gb
9
Great stay, really good value for money
Pros:

Great hotel, modern, comfortable, friendly staff

Cons:

Open bathroom concept, don’t share the room with a friend

2026-07-12 • via Nuitee
O
Odet • solo_traveller • nl
9
Fijne wijk en schoon en modern hotel!
Pros:

Heel schoon en comfortabel. De airco werkte heel goed, want het was 35 graden buiten en lekker koel in de kamer. De omgeving rond het hotel is ook erg veilig en veel te doen! Als koffieliefhebber heb je zo 5 toptentjes in de buurt zitten. Wij hebben zelf geen ontbijt in het pakket gehad, maar het zag er in ieder geval goed uit toen we langs liepen.

Cons:

Voor kort verblijf is het fijn, maar wij waren er 6 nachten. Het is dan jammer dat je geen raam open kan doen, want de airco gaat uit zodra het op de juiste temperatuur is, dus je kan niet goed luchten. Als je ervan houdt om 's avonds met het raam open te slapen, verzoek dan om een kamer waar dit wel kan op een beneden verdieping. En er is weinig ruimte om spullen neer te leggen.

2026-07-10 • via Nuitee
E
Elizabeth • solo_traveller • gb
6
Nice hotel, great staff but poor value for money
Pros:

The staff were lovely and really helpful. Good location and comfortable bed.

Cons:

Having paid an extra £20 for breakfast to then be charged an additional £6 for a coffee with my bread frat was extortionate. There isn’t any tea or coffee making facilities in the room either, you need to walk to the bays strategically placed along the corridors to use a tea/coffee station. No bottles of water either.

2026-07-09 • via Nuitee