Holiday Inn Express Liverpool - Central by IHG

Hotels
Holiday Inn Express
8.9 (3935 reviews)
125 Duke Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited breakfast options
Inconsistent cleanliness

Categories

Cleanliness
8.64
Most reviews indicated clean rooms, but a few noted inconsistencies, such as unclean toilets.
Service
9.61
Feedback highlighted outstanding service and friendliness from the staff.
Location
9.45
Reviews mention excellent location close to attractions and amenities.
Room Quality
8.9
Rooms are generally described as comfortable and spacious.
Amenities
8.43
Some amenities were noted as lacking, particularly in the breakfast offerings.
Value for Money
8.89
Overall good value for the price, especially given the location.
Food and Beverage
7.94
Breakfast options were criticized with some guests feeling limited choices.
Overall Experience
9.31
Guests had a generally positive experience, indicating a high likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:59

Property Description

Convenient Location
Located near major attractions such as Philharmonic Hall and Albert Dock, our hotel is just a short walk from Liverpool Central Station.

Comfortable Rooms
Each of our rooms is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens.

Helpful Reception
Our reception staff is always ready to assist you with any information you may need to explore the area and make the most of your stay.

To experience all that the vibrant city of Liverpool has to offer, book your stay at Holiday Inn Express Liverpool - Central today.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 3935 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.31
B
Brandon solo_traveller gb
10
Pros:

Cleanliness of the room and location were magnificent

Cons:

Options at breakfast on the eggs as i prefer fried to scrambled eggs but otherwise it was perfect

2026-06-06 via Nuitee
H
Hemant solo_traveller om
8
2026-06-06 via Nuitee
I
Ian extended_group gb
10
2026-06-05 via Nuitee
M
Melinda couple gb
9
2026-06-05 via Nuitee
M
Milena couple ie
8
Good for a weekend
Pros:

Comfy and good location

Cons:

The breakfast doesn’t have many selection, and more if you’re vegetarian

2026-06-04 via Nuitee
B
Billy K solo_traveller pe
8
Pros:

It was a good locaction n confy beds. Near a 24hr store. Bfast wasnt that good, although the croissants were delicious. It was good value for money

2026-06-04 via Nuitee
A
Atupakisye family_with_children ae
9
2026-06-03 via Nuitee
S
Sharon solo_traveller gb
10
Pros:

The room and breakfast were nice

Cons:

The scrambled eggs were a too soggy

2026-06-03 via Nuitee
M
Martin family_with_children gb
9
Two night stay was up to and beyond our expectation.
Pros:

The staff were possibly the friendliest and happiest I have met. There is clearly a management culture in place to make the staff feel this way. Breakfast choices were good, possibly should also offer boiled eggs as well as scrambled.

Cons:

Nothing to dislike.

2026-06-03 via Nuitee
V
Vickie solo_traveller gb
10
A welcome retreat after a bad experience elsewhere. Welcoming, friendly staff & great facilities.
Pros:

I booked last minute after an awful experience at another hotel & they couldn’t have been more helpful or welcoming. As a woman on my own they offered me a room near the lift without asking & the corridors & communal areas were bright & welcoming. The location was also great for eating out & a drink with my daughter in the evening. The room was clean & comfortable, especially for such a good value hotel. I didn’t try the breakfast so can’t comment on that.

Cons:

Nothing at all. Great hotel.

2026-06-03 via Nuitee
Z
ZIRUI couple gb
10
2026-06-03 via Nuitee
C
Carole solo_traveller gb
10
My happy place
Pros:

The staff was absolutely 💯 amazing nothing is to much bother at this hotel .they do go that extra mile from greeting you when you check in. There very informative very pleasant and the housekkeepers. Do an amazing job I really can not fault this hotel they are so organized

Cons:

N/a

2026-06-03 via Nuitee
S
sheena couple gb
10
2026-06-02 via Nuitee
L
lizzie solo_traveller gb
10
Great good value hotel in Liverpool
Pros:

Great location, comfortable beds, clean, great staff.

Cons:

Rooms on the smaller side, but we were hardly in them, so didn't matter 😄

2026-06-02 via Nuitee
P
Patricia solo_traveller us
9
2026-06-01 via Nuitee
Y
Ygsi couple gb
9
2026-06-01 via Nuitee
R
Rita family_with_children gb
5
Comfortable room .Good location. Poor breakfast
Pros:

Coffee was nice. Beds comfortable.room clean.

Cons:

Breakfast was poor, limited choice, cutlery often not clean properly. Staff fixated on clearing tables but not wiping them

2026-06-01 via Nuitee
D
Dawn couple gb
10
Can’t wait to stay again
Pros:

Every thing

Cons:

Nothing

2026-05-31 via Nuitee
W
Wendy solo_traveller gb
8
2026-05-31 via Nuitee
D
Dawn couple gb
10
Stayed before and every stay in Liverpool is here
Pros:

Lovely clean

Cons:

Nothing

2026-05-31 via Nuitee