Holiday Inn Express Liverpool - Central by IHG

Hotels
Holiday Inn Express
8.9 (4021 reviews)
125 Duke Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited breakfast options
Inconsistent cleanliness

Categories

Cleanliness
8.64
Most reviews indicated clean rooms, but a few noted inconsistencies, such as unclean toilets.
Service
9.61
Feedback highlighted outstanding service and friendliness from the staff.
Location
9.45
Reviews mention excellent location close to attractions and amenities.
Room Quality
8.9
Rooms are generally described as comfortable and spacious.
Amenities
8.43
Some amenities were noted as lacking, particularly in the breakfast offerings.
Value for Money
8.89
Overall good value for the price, especially given the location.
Food and Beverage
7.94
Breakfast options were criticized with some guests feeling limited choices.
Overall Experience
9.31
Guests had a generally positive experience, indicating a high likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:59

Property Description

Convenient Location
Located near major attractions such as Philharmonic Hall and Albert Dock, our hotel is just a short walk from Liverpool Central Station.

Comfortable Rooms
Each of our rooms is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens.

Helpful Reception
Our reception staff is always ready to assist you with any information you may need to explore the area and make the most of your stay.

To experience all that the vibrant city of Liverpool has to offer, book your stay at Holiday Inn Express Liverpool - Central today.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 4021 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.31
S
Sandis couple gb
9
Pros:

All good

2026-07-04 via Nuitee
C
Chiara Esther couple it
10
2026-07-04 via Nuitee
L
lynn couple gb
8
All great
Pros:

Very clean. Lovely staff

2026-07-04 via Nuitee
J
Jerel solo_traveller us
8
2026-07-04 via Nuitee
J
Jan couple gb
8
Very comfortable stay. Clean. Staff were excellent.
Pros:

Great Location.

2026-07-04 via Nuitee
K
khalil solo_traveller sa
8
2026-07-03 via Nuitee
P
Polina couple gb
8
2026-07-03 via Nuitee
C
Christine solo_traveller fr
9
Pros:

Le petit déjeuner copieux, varié
L'emplacement
Le calme

Cons:

Son de la TV , pas réglable et trop bas
Tire suisse de la porte mal réglé.
Porte laissée pas complètement fermée après le passage de la femme de ménage

2026-07-03 via Nuitee
D
DanPH family_with_children gb
10
Superbly managed hotel in great area
Pros:

Super helpful staff, very clean and organised and excellent breakfast

Cons:

n/a

2026-07-02 via Nuitee
S
Susan couple gb
4
The location and staff were great but, disappointed overall.
Pros:

The location was perfect. The staff helpful and friendly.

Cons:

The breakfast was not upto the standard I have experienced before at a Holiday Inn. The scrambled eggs were disgusting. Who in this day and age uses powdered egg? There was no other choice of eggs. We were told it is company policy to use powdered egg in every Holiday In .Sausages or were average. The room was small and the duvet did not fit the bed. The view was a brick wall. The hotel bar had very little choice.

2026-07-02 via Nuitee
C
Caroline couple gb
10
Outstanding. Loveliest staff.
Pros:

Lovely hotel, staff were outstanding

Cons:

The eggs at breakfast, didn’t taste like fresh scrambled egg so avoided after the first day.

2026-07-02 via Nuitee
A
Ann couple gb
10
2026-07-01 via Nuitee
M
Melanie solo_traveller ie
9
Comfortable and convenient
Pros:

The staff were so friendly and helpful. The hotel itself is in an excellent location, only 10 mins walk to Albert Dock. The hotel was spotless and very comfortable.

Cons:

The only little niggle and it is little, is that breakfast is very geared towards meat eaters.As a vegetarian the choice is very limited.

2026-07-01 via Nuitee
E
Elizabeth solo_traveller gb
9
2026-06-30 via Nuitee
J
John couple gb
8
2026-06-30 via Nuitee
M
Maria couple je
7
Pros:

It’s well located with a modern, fresh interior.

Cons:

Sticky stain in bedroom carpet & not much water pressure in the shower.
Appalling scrambled egg (presumably powdered) no option for fried or poached eggs.

2026-06-30 via Nuitee
J
Jason family_with_children gb
8
2026-06-29 via Nuitee
T
Tommaso solo_traveller it
8
2026-06-29 via Nuitee
A
Amy5931 solo_traveller gb
10
Pros:

Central

Cons:

N/a

2026-06-29 via Nuitee
K
Kamme 0102 solo_traveller de
9
2026-06-29 via Nuitee