The Address Glasgow

Hotels
8.5 (2635 reviews)
39-45 Renfield Street , Glasgow , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality discrepancies

Categories

Cleanliness
7.33
There were complaints about the room cleanliness and the fact that the room wasn't cleaned after the first night.
Service
9.3
Most guests praised the staff's friendliness and efficiency.
Location
9.34
The hotel location was frequently highlighted as excellent, especially being in the city center.
Room Quality
7.79
Some guests found rooms small or lacking certain amenities such as windows, not as advertised.
Amenities
8.32
The amenities received mixed feedback, particularly with regards to the wellness room and breakfast options.
Value for Money
8.28
Guests had varying opinions about the pricing based on room standards and service received.
Food and Beverage
8.83
Food quality received predominantly positive feedback, although breakfast was noted as needing improvement.
Overall Experience
8.8
Overall, guests seemed satisfied with their experience but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 23:12

Property Description

Central Location
Located in the heart of Glasgow, The Address Glasgow offers easy access to the city's attractions and transportation hubs. Just a short walk from the Central Railway Station, guests can explore the vibrant city with convenience.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with flat-screen TVs, complimentary Wi-Fi, and tea/coffee facilities. The en-suite bathrooms feature luxurious toiletries and city views are available in select rooms. Stay connected and relaxed throughout your stay.

Dining and Entertainment
Indulge in delicious meals at our on-site restaurant offering breakfast and lunch options. Unwind at the bar with a variety of beverages and snacks. Whether you're here for business or leisure, enjoy a satisfying dining experience at The Address Glasgow.

Book your stay now at The Address Glasgow for a memorable experience in the heart of the city.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £6.75 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2635 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
G
Gill couple gb
7
It was ok and served its purpose.
Pros:

Good check-in and out, very good staff, very clean, good location

Cons:

The room was very cold although it is mid May. To be fair the staff tried to fix it but it took 24 hrs to feel any warmer. Did not like the dark decor and the lack of daylight as the curtains needed to be kept drawn as the room was overlooked.

2026-05-16 via Nuitee
J
Joanne couple gb
9
Great location, comfortable room
Pros:

Great location, really clean and comfortable. Hotel staff were friendly and helpful.
Room was modern and unfussy.

Cons:

Shower cubicle was a little snug.

2026-05-16 via Nuitee
B
Beverly solo_traveller us
9
Pros:

Alan in the breakfast room is an outstanding employee.
Every employee we encountered did their best to assist.

Cons:

The bed pillows were hard.
Horrible lighting in the main room.

2026-05-16 via Nuitee
K
Kimmo solo_traveller fi
8
2026-05-16 via Nuitee
V
VITTE solo_traveller fr
9
Très bien
Pros:

Emplacement
Literie
Salle de bain
Petit déjeuner

Cons:

Trop chaud, sans possibilité d'ouvrir la fenêtre

2026-05-15 via Nuitee
J
jennifer solo_traveller gb
8
Pros:

The room was nice & spacey the bed was comfortable and staff was nice & very helpful

Cons:

Got lost trying to find the way out a few times

2026-05-15 via Nuitee
C
Christine solo_traveller de
9
Super Hotel
Pros:

Super Frühstück und fantastische Lage (sowohl Buchanan Bus Station, Queen Street Station und Central Station sowie die meisten Sehenswürdigkeiten fußläufig erreichbar

Cons:

Das Zimmer war zu kalt ( nicht durch Gast verstellbar), ich hatte darum gebeten, dass es etwas wärmer gemacht wird, dies geschah jedoch nicht

2026-05-15 via Nuitee
P
Paul solo_traveller gb
6
Pros:

Room good but not as booked. I asked for a room with a bath but didn't get one. Corridors have a damp smell.

Cons:

Reception very busy and understaffed. Access is extremely limited - lift is accessible via a doorway, corridor and stairs - not great when you are lugging bags.

2026-05-15 via Nuitee
C
christine family_with_children fr
10
Très agréable
Pros:

L’emplacement au cœur de Glasgow.
Le petit déjeuner très varié.

2026-05-15 via Nuitee
A
Angela solo_traveller gb
8
Nice hotel
Pros:

Great location

Cons:

Was not as clean as it was on previous stays

2026-05-14 via Nuitee
E
Elaine solo_traveller ie
10
Pros:

Location. Comfort. Decor. Staff.

Cons:

No grab rails exiting the shower and no bath mat, shower floor surface very smooth.

2026-05-14 via Nuitee
R
Richard couple gb
9
2026-05-14 via Nuitee
C
Carol couple gb
7
More style than substance
Pros:

Good location close to rail stations and central attractions. Room was clean and nicely furnished. Staff were friendly and helpful. Enjoyed the wellness suite although plunge pool was closed.

Cons:

The room was very small although a club room. Poorly designed- little hanging space, no drawers and limited space to dry towels due to small non heated towel rail. Most disappointing was breakfast, mediocre at best, limited veggie options, waiting for dishes to be replenished and just didn’t feel like a quality offering. Booked into the wellness suite but had to call down to reception in my robe as no one had explained this was on a different key system and I needed to complete a form.

2026-05-14 via Nuitee
A
Alexandre couple fr
10
2026-05-14 via Nuitee
H
Hamza couple gb
1
2026-05-14 via Nuitee
H
Heiða solo_traveller is
8
Good hotel in a great location
Pros:

Beautiful decor in the reception and the restaurant - the rooms are very basic though. Great location, close to the main street and shopping malls. Nice restaurant with great food and drinks for a very reasonable price. Breakfast staff was always super polite, nice and welcoming, breakfast was simple but good and you can order super good pancakes for 5 pounds. The gym was nice with good variety of equipment/barbells and brand-new treadmills, it's open from early morning until late in the evening and they even offered to open it for me if I wanted to use it at other hours. The staff was always very helpful, one woman insisted on helping me with my suitcases down the stairs from the elevator.

Cons:

My room was a bit dirty - a lot of dust in many places, under the bed was a pile of dust and on top of the hand soap dispenser. It really makes you wonder what else is not cleaned very well.. The pillows were extremely firm, but I asked for softer ones and got them. The Kleenex tissue finished on my second day and was never replaced, same with the plastic sanitary bags in the bathroom. It's a long way from the entrance of the hotel to your room (through many, many, many doors) so not very easy to drop in with your luggage or shopping bags. Also, the elevator is located through 2 staircases, so a bit unfortunate if you have many suitcases. All the pastries at breakfast were extremely over baked, almost burnt so they were completely inedible - I thought it was a one-time mistake my first morning, but it was like that all 6 days I stayed there. I was told I could probably have a fridge in my room when I booked and also when I arrived, but they were looking for it the entirety of my 6 days stay... Also, I got a water bottle in my room on my last day, not sure if they usually provide water and forgot the other days or what.

2026-05-13 via Nuitee
C
Catherine solo_traveller gb
8
Pros:

Very comfy beds, city centre location

Cons:

Nothing

2026-05-13 via Nuitee
P
Paul couple gb
8
Friendly staff, comfortable beds, delicious meals ( including a packed lunch, thank you chef)
Pros:

A good range of breakfast dishes.

2026-05-12 via Nuitee
P
Philip couple gb
8
Enjoyable weekend stay at The Address. Clen comfortable and convenient for Central Glasgow.
2026-05-12 via Nuitee
D
David solo_traveller gb
9
Comfortable hotel in great central location
Pros:

The hotel is in a great location in the centre of Glasgow close to Central Station. The bed was very comfortable and there was a lovely bathroom and shower.

Cons:

The staff were friendly and efficient, however, there were times when there were not enough of them and I had to wait a while to get served. The advert for the room showed a great big window, but in my room there was only a high up porthole window. I would have expected a proper window for the price.

2026-05-11 via Nuitee