Moxy Plymouth

Hotels
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Moxy Hotels
9 (3343 reviews)
14 Millbay Road , Plymouth , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Value for money
Cons:
Poor housekeeping
Disappointing breakfast
Check-in delays

Categories

Cleanliness
6.96
Housekeeping needs improvement as found hairs in the shower and the mattress was uncomfortable.
Service
8.93
Friendly and helpful staff were noted, but poor check-in experience mentioned.
Location
9.97
Great location for the city and harbours.
Room Quality
9.42
Lovely room, well sound insulated and comfortable bed.
Amenities
9.45
Good communal spaces and a nice atmosphere.
Value for Money
9.91
Excellent value and reasonable price.
Food and Beverage
7.96
Breakfast was disappointing; some items were cold and poorly presented.
Overall Experience
9.43
Generally a very pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:59

Property Description

Modern Accommodation and Convenient Amenities
Located in Plymouth, Moxy Plymouth offers stylish rooms with modern amenities such as free WiFi, a fitness centre, and a bar. The property's proximity to Devil's Point Beach and key attractions like Plymouth Pavilions make it an ideal choice for travelers.

Efficient Services for a Comfortable Stay
Enjoy express check-in/check-out, a 24-hour front desk, and luggage storage at Moxy Plymouth. The hotel also features non-smoking rooms, a business centre, and a buffet breakfast to ensure a hassle-free and enjoyable stay for guests.

Relaxing Rooms with Thoughtful Touches
Unwind in well-equipped rooms featuring air conditioning, flat-screen TVs, and cozy seating areas. The private bathrooms come with complimentary toiletries, and the comfortable bedding guarantees a restful night's sleep.

Experience the perfect blend of comfort and convenience at Moxy Plymouth. Book your stay now for a memorable hotel experience.

Important information:

All guests checking in at the hotel will be asked for a valid ID and a credit card for a pre-authorization for accommodations and/or any extras that might occur during the stay.

Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

9
Based on 3343 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.97
Room Quality: 9.42
Amenities: 9.45
Value for Money: 9.91
Food and Beverage: 7.96
Overall Experience: 9.43
C
Chris • couple • gb
9
2026-03-06 • via Nuitee
K
kel • couple • gb
10
2026-03-05 • via Nuitee
F
Fitch • family_with_children • gb
7
Amended down because of unexplainable parking ticket tarnishing an otherwise good stay
Pros:

Amended on 5 March. Yes, the stay was good, but I won't stay here again because of the £100 car parking fine (no reason for the fine given and I had paid £10 for parking at the time of my stay). It's not value for money if you pay £86 for the room and £100 for one night's car parking!
I have been very pleasantly surprised by the Moxy, my first time staying with this brand. The place was clean, the beds comfortable. The staff were exceptional and just as you always hope when staying at a hotel: there was someone there 24 hours, always friendly, professional and helpful. My 85 year old mother similarly enjoyed her visit, even though the hotel isn't targeted at her age group! The breakfast was very fresh and good too - this would have been a 10/10 but for the accessibility of getting from the car park to the hotel, no ramps or slopes, and a dangerous ledge when navigating to the entrance. But once inside all good!

Cons:

I'm amending this as of 5 March 26. The PARKING situation is not good. Visitors to the Moxy coming by car PLEASE be warned!
The hotel has a car park next to it - which, as mentioned below, has accessibility issues. The car park is operated by ParkingEye, The Moxy is their client. A payment of £10 is required a few minutes after arrival (either 10 or 15mins). Before arriving, I checked with the hotel about parking and was told what to do. I parked close to the hotel in the car park, went to reception, paid my £10, and entered my car registration - all this in 9 minutes (the hotel has a record). Left the next morning. A week later get a £100 parking fine! Spoke to the hotel who apologised and requested ParkingEye to remove the charge. In addition I submitted an appeal with my receipt of payment. Yesterday I received another letter from ParkingEye to say they were 'unable' to cancel the charge but 'without prejudice' lowered the amount to a £20 fine. So for one night's stay I would have to pay £30 parking and I STILL don't know why I had the charge.

The stay at the hotel was fine, but I won't be staying here again, as I do not want to spend so much time after the visit having to fight parking tickets! Luckily I got the fine before booking my next stay, Premier Inn may be soulless, but they're honest about where I can park!
Accessibility - getting heavy bags up and down stairs from the car park to the hotel, slope needed, and the strange camber/ ledge to get to the door. Once inside the hotel it was absolutely no trouble at all.

2026-03-05 • via Nuitee
L
Laura • couple • gb
9
2026-03-04 • via Nuitee
G
Gavin • couple • gb
8
2026-03-04 • via Nuitee
T
Tahira • couple • gb
8
2026-03-04 • via Nuitee
T
Tessa • couple • gb
9
2026-03-03 • via Nuitee
A
Aman zeb • couple • gb
9
2026-03-03 • via Nuitee
K
Karolina • couple • gb
8
2026-03-03 • via Nuitee
P
Paul • couple • gb
10
I was very impressed by the hotel
Pros:

I couldn’t believe the selection & quality of the food in such a small area!
You had everything that I needed to fill me up for the whole day let alone the morning.

Cons:

It was all good

2026-03-02 • via Nuitee
S
Shah • couple • gb
10
Pros:

Great staff,great location

Cons:

Nothing springs to mind

2026-03-02 • via Nuitee
S
SALLY • extended_group • gb
9
Relaxing stay, ideal for short stop over to visit University/Plymouth attractions
Pros:

Modern, new and quirky decor. Large comfortable family room. Relaxed atmosphere, good food and drink, and great chill out area. Very helpful staff. Will book again.

Cons:

.

2026-03-02 • via Nuitee
T
t • couple • gb
10
Perfect
Pros:

Booked last minute after a night out
Cheaper than a taxi
And with breakfast too

Cons:

Loved the whole experience

2026-03-02 • via Nuitee
J
Joelerjenkins9 • couple • gb
10
Great hotel, fantastic staff
Pros:

First time stay and will be back. Staff were amazing, checked in around half hour early, welcome cocktail voucher to use at their very cool bar area! We were on the top floor, really nice room with great views. Nice walk in shower/wet room as well.

2026-03-02 • via Nuitee
J
Joshua • solo_traveller • gb
9
2026-03-02 • via Nuitee
S
Simon • couple • gb
10
Great place to stay
Pros:

Funky atmosphere, Great team. Great breakfast, Comfortable rooms.

Cons:

Bit of a scramble for the car park

2026-03-02 • via Nuitee
A
anthony • solo_traveller • gb
10
Couldn't fault it.
Pros:

Nothing not to like.

Cons:

Refer to answer a.

2026-03-02 • via Nuitee
J
Jennifer • couple • gb
9
Pros:

Great location, easy to get to the Barbican etc by Uber v quickly.

Cons:

Listening to the foosball table over breakfast wasn’t ideal

2026-03-02 • via Nuitee
G
Gary • solo_traveller • gb
10
Pros:

Staff were great.
Room clean and very comfortable

Cons:

Nothing

2026-03-02 • via Nuitee
M
Michael • couple • gb
9
2026-03-02 • via Nuitee