Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Proposal/romance packages available
Arcade/game room
Health club
Area rugs in public areas
Hardwood flooring in public areas
24-hour front desk
See all facilities

Review Highlights

Pros:
Good food quality
Comfy beds
Nice lake location
Cons:
Rude staff
Room cleanliness issues
Amenities not functioning

Categories

Cleanliness
7.1
Guests noted cleanliness issues, citing a very unkempt parking area and concerns over the state of the rooms.
Service
6.1
Many reviews highlighted rude and unhelpful staff with significant room for improvement.
Location
8.1
The location has potential with a nice lake but is marred by the surrounding environment and disturbances.
Room Quality
7.1
Rooms showed signs of being slightly jaded and some amenities were not functioning.
Amenities
7.6
Basic amenities were available, but issues with the lift and broken heating detracted from the experience.
Value for Money
8.6
Some guests found the room to be good value, with a clean and comfortable experience despite the negatives.
Food and Beverage
8.6
Positive feedback was given regarding the restaurant food quality.
Overall Experience
7.6
A mixed experience with highlights overshadowed by major issues; overall not satisfying enough for a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:38

Property Description

Discover a haven of relaxation and enjoyment at Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals in Chorley, where comfort and convenience meet.

Indulge in Luxury: Escape to our full-service spa for rejuvenating massages, body treatments, and facials, or unwind in our sauna after a session at the health club.

Family Fun & Dining: Enjoy days filled with laughter in our arcade/game room. Savor delightful meals at Brookes restaurant or grab a coffee at our café, with English breakfasts available for early risers.

Ideal for Events: With versatile event spaces, including a conference center and 7 meeting rooms, we cater to all your business needs, and offer wedding services for your special day.

Don’t miss out on the unforgettable experience at Park Hall Hotel & Spa – book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.6
Based on 1107 reviews
Cleanliness: 7.1
Service: 6.1
Location: 8.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 7.6
B
Barbara • solo_traveller • gb
8
2026-05-16 • via Nuitee
P
Peter • solo_traveller • gb
9
Pros:

Dinner was first rate.. Pleasant room, excellent decor throughout the hotel. Good facilities and location.

2026-05-16 • via Nuitee
M
Mazaum Yaqub • couple • gb
7
2026-05-15 • via Nuitee
A
Adrian • solo_traveller • gb
4
Cold and horrible cottage couldn’t wait for the morning to leave
Pros:

Location

Cons:

Cottage was poor curtains didn’t fit the door or windows I could see outside very cold and very very basic for £98 was too much

2026-05-14 • via Nuitee
D
DALE • couple • gb
1
Pros:

It was a poof entry to a hotel

2026-05-12 • via Nuitee
L
Lisa • solo_traveller • gb
10
Lovely place to stay.
Pros:

Lovely surroundings, friendly staff. On arrival at the pool area having not used the facilities before, the receptionist showed me round and was extremely pleasant and helpful.

2026-05-09 • via Nuitee
D
David • solo_traveller • gb
10
2026-05-09 • via Nuitee
J
Jason • solo_traveller • gb
9
2026-05-08 • via Nuitee
S
susan • solo_traveller • gb
5
Pros:

The staff

Cons:

Didn't sleep well nose

2026-05-07 • via Nuitee
P
Plumb • solo_traveller • gb
10
2026-05-07 • via Nuitee
J
Joanne • couple • gb
8
We would def visit again
Pros:

Property beautifully presented clean and welcoming .. however the grounds in some places are scruffy and litter fuelled this is something that needs to be addressed for its success

Cons:

The staff at times were rude
Not letting customers know there was a wait or informing them they were busy
During our stay there was one main member of staff on reception who was efficient the others seemed to be in training and having to rely on her .. I understand staff have to be trained but let Custer know to avoid impatience

2026-05-06 • via Nuitee
J
Jane • solo_traveller • gb
10
Pros:

The hotel was amazing

Cons:

Slipped on changing room floor

2026-05-05 • via Nuitee
D
David • family_with_children • gb
3
Promise everything gave nothing
Pros:

I stayed with my 2 sons age 4 and 12 there was a sofa bed in the room not made up I asked at 4:30 about this they told me they was right on it. We went swimming around 6:30 still not made up. So I asked again I informed them we was going out for tea and my 4year old will need to go to bed for 9pm. Still be 10:20 not made no pillows blankets. Not good at all. Also I asked for a fan as the room was a little hot and nothing

Cons:

Empty promises

2026-05-04 • via Nuitee
M
Matthew • solo_traveller • gb
6
It was ok
Pros:

The pool area was good really good facilities

Cons:

I was like it had just opened that night , bar staff didnt really know what they was doing ,
ordered food in the restaurant lack of communication brought one dish out and had wait 10 mins for second person to be served .

2026-05-04 • via Nuitee
D
Danielle • couple • gb
7
2026-05-03 • via Nuitee
T
Tanya • solo_traveller • gb
6
Not too bad
Pros:

Clean and friendly staff

Cons:

The window in our room 117 was broken

2026-05-03 • via Nuitee
J
Janine • family_with_children • gb
10
2026-05-03 • via Nuitee
J
Jason • solo_traveller • gb
7
2026-05-01 • via Nuitee
E
Emma • solo_traveller • gb
5
Ok
Pros:

The bathroom

Cons:

Room dated and old. No room service. Service was non existent and breakfast was rubbish

2026-04-30 • via Nuitee
R
Robert Gary • extended_group • gb
10
2026-04-30 • via Nuitee