Zedwell Greenwich

Hotels
Criterion Hospitality
9 (210 reviews)
Creek Rd, London, England, SE8 3DB , London , GB

Facilities

Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Smoke-free property
Express check-in
Tours/ticket assistance
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Narthi's hospitality
Clean and modern rooms
Cons:
Noise from staff room
Desire for more frequent room service

Categories

Cleanliness
9.33
Many reviews mention the hotel is very clean, contributing to a pleasant stay.
Service
9.3
Exceptional service from staff members, particularly Narthi and Syed, who were frequently praised.
Location
9.34
Guests appreciate the convenient location close to restaurants and attractions.
Room Quality
8.79
Rooms are modern and comfortable, though some mention issues like hard mattresses or noise.
Amenities
8.82
Amenities are functional and modern, but some guests desired additional services like daily room service.
Value for Money
8.78
Perceived value aligns well with the quality of offerings, although some hints at pricing concerns.
Food and Beverage
8.33
Food service is not explicitly mentioned, so a standard quality for this hotel tier is assumed.
Overall Experience
9.3
Overall, guests had a delightful stay with a combination of cleanliness, service, and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:29

Property Description

Convenient Amenities: Enjoy complimentary wireless internet, a communal living room, and tour/ticket assistance for a seamless stay.

Featured Amenities: Benefit from express check-in, a 24-hour front desk, and an elevator for added convenience.

Comfortable Guestrooms: Relax in one of the 123 air-conditioned rooms with free Wi-Fi, rainfall showers, and daily housekeeping.

Immerse yourself in the beauty of Greenwich and the vibrant city of London during your stay at Zedwell Greenwich.

Book now for a memorable experience!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 210 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
Y
Y3011KEmahmoude Friends getaway
10
Good
Pros:

Nice Hospitality especially Narthi and Deep at the reception. Would definitely recommend and come back with friends again.

2025-11-08 via Tripadvisor
8
847petem Business au
10
Great stay; highly recommend
Pros:

I had a great stay at Zedwell Greenwich. The hotel is super modern and extremely clean, quiet and relaxing. Rooms and very comfy and soundproof for a great nights sleep.

Thanks to Syed and Deep at the front desk for their warm hospitality, they helped make it a great stay.

2025-11-06 via Tripadvisor
G
Go65897630135 Family
8
Nice cozy concept
Pros:

I stayed with my mum and sister, we all had a comfortable cozy night. The mattresses were a little too hard, and our room was right next to the staff room so it got very noisy at points. Apart from that, the staff were very lovely and welcoming and we enjoyed our stay.

2025-11-03 via Tripadvisor
6
631hananc Couples
10
Great job
Pros:

Great location and great service from Sayed he was lovely and accommodating and made it a good experience. The lighting was good however sometimes it struggled to stay on the settings. The room was an okay size and the air con really helped due to no windows. It was okay pricing however I wish there was room service everyday where they came and changed sheets and towels and gave us new bins as u have to ask for room service. It was very quiet and peaceful which was great. Good experience nice room but small red stain on the bedsheets

2025-11-02 via Tripadvisor
U
U6591GWoliviab Couples
10
Amazing Stay
Pros:

Had a really amazing experience, super easy to check in and check out. Lovely clean rooms. Incredible service from Syed, really helped us out!!

2025-11-02 via Tripadvisor
B
B3814SCkathleenl Couples
10
Clean and Staff so Helpful
Pros:

The room is clean and the staff is so helpful especially Narthi. We will definitely comeback. Room smells so nice the sheets and the mattress is so soft and comfortable. Narthi also help us and recommended some places to go, smiles a lot which really help with the customers mood.

2025-11-02 via Tripadvisor
S
savinea2023 Couples
10
November 2025
Pros:

Thank you very much to the hostess Narthi. We appreciated your wonderful hospitality. Have a wonderful day and we’ll be back soon. Thank you again for the stay.

2025-11-02 via Tripadvisor
V
V7644Yascarolt Family
10
Good location, convenient links
Pros:

Narthi was very helpful and friendly! Room was simple but exactly what we needed. Convenient location too. Would stay again.

2025-11-01 via Tripadvisor
6
664emilianol Business
10
Zedwell
Pros:

Narthi was really helpful, great place for, great price specially if you are going to the o2

The location is in a really safe area, all the amenities Are modern looking and functional.

Narthi really helped me out get settled and made sure my stay at Zedwell was spot on.

2025-11-01 via Tripadvisor
E
Expedition315625 Solo travel
10
Confortable stay for a good nights sleep
Pros:

Simple but comfortable room. I appreciated the darkness and sound proofing and slept really well. The reception area is clean and modern and all of the staff were friendly and helpful

2025-10-31 via Tripadvisor
J
JayFlaxman Couples gb
10
Great night's stay
Pros:

Really nice, simple, quiet, clean and modern room. Perfect for a one-night stay. The guy in the lobby with the bird tattoos is really friendly and helpful.

2025-10-31 via Tripadvisor
K
kaylJ7953HP Couples
10
Modern comfort
Pros:

Very clean and cosy in a modern and minimalist way!
I appreciated the 24 hr check-in and the lighting in the rooms.
Staff were approachable :-)
Thanks!

2025-10-29 via Tripadvisor
Y
ymuthoni7 Solo travel
8
Wonderful experience.
Pros:

The location is good, there are a few places to go to, and good restaurants nearby.
The atmosphere is nice and relaxed.
I enjoyed the cocoon room. I slept through the night.

2025-10-28 via Tripadvisor
A
alerF2353ZG Couples
10
Our experience
Pros:

My experience in this hotel was excellent from beginning to end. The location is perfect: close to several restaurants and tourist attractions, but at the same time quiet enough to rest well at night. The rooms were spotless and very well equipped. I want to especially emphasise the attention of the staff, in particular of Narthi, who was incredibly friendly and professional throughout my stay.

2025-10-27 via Tripadvisor
B
Bullwinkelpowell Couples gb
4
Disappointing first impression
Pros:

Unfortunately, we had a bad first experience. Despite me paying in advance AND checking in online to ‘make my arrival as calm and effortless as possible’ a member of staff cancelled my booking. I am hoping this was a one-off as we have already booked to go twice more as my daughter lives in the area. The only explanation I was given was that because I had booked to go in two months time, the member of staff decided that I didn’t need this booking. I have no words. Surely if you have booked a non-refundable room and don’t even turn up (we were there at 2.30pm) they shouldn’t be able to cancel it whether you have used it or not. You have paid for it after all. I would have given a better score if the Receptionist was in the least bit sorry. He wasn’t. He even seemed to blame me for confusing them with my multiple bookings. Luckily, they still had room availability - this location is often full.

The bathroom could do with a 'proper' door. Frosted glass hides nothing - especially in such a small room. A bath mat wouldn't go amiss either.

However, it was very clean and very quiet. I am hoping we get off to a better start next time.

2025-10-26 via Tripadvisor
T
tsjsimoes Solo travel
10
Solo trip
Pros:

Beautiful and confortable stay. Very clean. Great location. Northing was very helpful, always with a smile. Will come back.

2025-10-26 via Tripadvisor
N
nadgabr Friends getaway gb
10
Great service, modern and clean
Pros:

Excellent service, we warmly welcomed by Narthi on arrival. Super modern and clean hotel. Will stay again for sure. Great location too.

2025-10-25 via Tripadvisor
S
shaguftak545 Friends getaway
10
Amazing hotel. Perfect customer service
Pros:

Great hotel, amazing location, Barth I was awesome and recommended!
Clean and modern hotel
Great for a put stop, clean
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2025-10-25 via Tripadvisor
J
J6029ZIchloew Couples
10
Lovely stay
Pros:

Very pleasant stay, hotel was lovely and clean and smelt AMAZING! Room was just what we needed, great value for money. We both had a really good nights sleep. Staff were really helpful on arrival and when checking out. Syed kindly helped us when leaving to make checking out easier and took our bags to leave for the day :)

2025-10-25 via Tripadvisor
G
George
10
Pros:

Very nice and modern. Small rooms perfect for a solo traveler. Comfortable beds and nice bathroom. No complaints. Only issue is distance to nearest underground tube. You have to take the DLR train to the nearest tube station. But Greenwich village station is a lovely little area with lots of shops and restaurants.

2025-10-04 via Nuitee