Scalloway Hotel

Hotels
9 (339 reviews)
Main Street , Scalloway , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Pets allowed
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
No parking available
Small room size

Categories

Cleanliness
8.64
Clean and comfortable rooms were frequently mentioned, with a note about room size.
Service
9.61
Staff were consistently described as friendly, welcoming, and helpful.
Location
9.15
Great location for accessing the island, made evident by various reviews.
Room Quality
8.6
Rooms were comfortable with good facilities; only mentioned that some rooms are smaller.
Amenities
8.63
Standard amenities for the hotel tier offered, though specifics were limited.
Value for Money
9.09
Good value for money compared to other places, as highlighted in several reviews.
Food and Beverage
9.14
Outstanding breakfast and dining options received positive remarks.
Overall Experience
9.11
Highly positive overall experience with multiple indications of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:58

Property Description

Luxurious Accommodation
Scalloway Hotel offers elegant rooms with modern amenities, including flat-screen TVs and private bathrooms. Some rooms even provide stunning sea views for a truly memorable stay.

Culinary Delights
Indulge in a variety of dining options at our on-site restaurant, serving delicious British, Scottish, and Seafood dishes. Special dietary requests are happily accommodated, ensuring everyone enjoys a satisfying meal.

Convenient Services
Benefit from our attentive staff who are readily available at the reception to assist with any inquiries or travel arrangements. Plus, with free WiFi and private parking, your stay is guaranteed to be stress-free.

Book now to experience the perfect blend of comfort and convenience at Scalloway Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 339 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
A
Anne couple gb
8
Basic but comfortable.
Pros:

Breakfast was very good and good coffee machine. Cooked. Food was good.

2026-08-28 via Nuitee
T
Timothy solo_traveller gb
7
2026-08-24 via Nuitee
M
Martina Lebedova solo_traveller cz
9
Pros:

The cute old-school hotel
Good location
Nice window view

Cons:

Some of the staff could have been friendlier...but some were suer nice

2026-08-24 via Nuitee
E
E.D.O. solo_traveller at
10
Pros:

Cosy rooms, friendly staff, restaurant at the hotel with good food, free parking.

2026-08-17 via Nuitee
C
Charles couple gb
3
Highly Disappointing.
Pros:

The staff were very friendly and accommodating

Cons:

It was not as advertised. Previous owners have sold up and it is no longer a family run hotel. All staff were general workers. It was down at heel, linen and bedding was poor quality . Breakfast was very low quality . There was only bar food available again poor quality. Generally not what I expected for the money.

2026-08-16 via Nuitee
M
Michelle couple au
2
Awful
Pros:

Nothing

Cons:

Room and bathroom were tiny, restaurant food was terrible

2026-08-15 via Nuitee
T
Tracie couple gb
8
Lovely hotel just a shame about no breakfast.
Pros:

Recently refurbished rooms- very clean and comfortable

Cons:

Although we had paid for breakfast- none was available- a only very poor continental was ( cereal toast and juice) . No refund offered.

2026-08-13 via Nuitee
M
Martina solo_traveller ch
9
2026-08-06 via Nuitee
H
Hans-Olof solo_traveller se
6
Pros:

Bra men väldigt varierande. Kocken var sjuk flera dagar och då blev inget lagat.

Cons:

Städningen

2026-08-04 via Nuitee
L
Linda solo_traveller gb
8
Pros:

The location, team of staff and the food - all excellent.
The team are very accommodating. Bith the breakfast and evening meals were really good. One of the chefs had a real eye for presentation - she was fab. Loved how she presented a bowl of porridge - with berries on the side and a separate jug of maple syrup.

Cons:

Would have liked the bins emptying at the weekend and a fridge would have been useful.
It stated if you wished to have towels changed to leave them in the shower. We tried this with one towel but it didnt get changed - not a massive issue however

2026-08-02 via Nuitee
I
Inger Johanne couple no
8
2026-07-25 via Nuitee
K
Kate couple gb
8
Thanks for a great stay
Pros:

Location and friendliness

Cons:

Hard to watch tv

2026-07-23 via Nuitee
C
Christiane solo_traveller fr
8
2026-07-22 via Nuitee
C
Clara extended_group bm
7
Enjoyed the casual atmosphere of the hotel and the area, but found the no-show chef inconvenient.
Pros:

Meals at the hotel restaurant were good when available, but when the chef was a no-show, the cold food for breakfast was not good, and the only other option for dinner was the Chinese take out up the road.

Cons:

While it is convenient to have a restaurant in house, especially as there aren't other options in Scalloway, the chef lacks transportation and at times doesn't show up. That happened twice during our six days. We were directed to get take out Chinese from up the road.

The bar is available to all locals as well as hotel guests and at times was extremely busy and very loud.

2026-07-22 via Nuitee
J
Joanna extended_group pl
10
2026-07-21 via Nuitee
J
Joanna solo_traveller pl
10
Pros:

Great restaurant and comfortable rooms.

2026-07-21 via Nuitee
H
Hilde Kjensbekk extended_group no
7
Kjempehyggelig sted, beliggenheten var perfekt. Man får virkelig på følelse av å være på Shetland og er man fan av serie
Pros:

Veldig fint at det var middagsservering der og at de hadde egen pub.

Cons:

Litt mye venting ved kaffe maskinen.

2026-07-15 via Nuitee
C
Chris couple gb
9
Comfortable stay, friendly and helpful staff
Pros:

Very clean and comfortable- friendly and helpful staff , good food and drinks , good location

2026-07-13 via Nuitee
A
Alison solo_traveller gb
9
Great Scottish hotel experience, you won't meet friendlier staff.
Pros:

Just a lovely traditional hotel with restaurant and bar, the friendliest staff. Room had everything I'd need for a stay and location one of the best I stayed on Shetland with a nice surrounding small town to wander around in the evening.

Cons:

It felt as if the staff were a man down, but that didn't stop the ones who were there from working doubly hard to make dure it didn't affect the experience.

2026-07-11 via Nuitee
L
Louisa solo_traveller gb
7
Nice hotel, pleasant enough staff. Got a good rest but not as welcoming as it could have been
Pros:

The rooms were bright and comfortable. Very clean bathroom in the room. Seafront location is lovely. Bar was comfy and relaxed and there were plenty options to sit outside.

Cons:

My room on second floor was adjacent to what seemed like the staff smoking area behind the bar/kitchen which was a bit noisy and had wafting smoke come I through my bathroom window which wasn’t so great. Staff could have been more friendly and the breakfast options for cooked breakfast wasn’t available one morning.

2026-07-09 via Nuitee