Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Cold food
Uncomfortable rooms

Categories

Cleanliness
6.11
Multiple mentions of cold food and unkempt property negatively impacted cleanliness perceptions.
Service
7.58
Staff were friendly and helpful, but service issues were noted.
Location
9.12
Consistently praised for being a good and convenient location.
Room Quality
6.57
Some rooms were cold and uncomfortable, overall perceived as needing maintenance.
Amenities
6.1
Amenities were often unavailable or not functioning, leading to disappointment.
Value for Money
7.06
Overall experience did not meet expectations for the price paid.
Food and Beverage
5.61
Food quality and variety received negative feedback; breakfast was particularly criticized.
Overall Experience
7.08
Mixed feelings due to several operational issues, but location and some staff were positively noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:18

Property Description

Luxurious Amenities
Indulge in our indoor pool, sauna, and concierge service for the ultimate relaxation during your stay.

Well-Appointed Rooms
Enjoy the comfort of our elegantly furnished rooms equipped with modern amenities and cozy bedding.

Scenic Location
Nestled in Wincanton with easy access to Longleat Safari Park and Longleat House, experience the best of countryside living.

To book your tranquil getaway at Holbrook Manor & Spa, reserve your stay now.

Important information:

The Garden Café is currently operating a limited service for Food & Beverage. Breakfast is continental only, grab and go breakfast can also be provided on request. Full English Country Breakfast is served on Saturdays and Sundays. We also offer a small selection of hot, soft and alcoholic drinks. Please contact the property for further information. We do not currently have a Bar or Restaurant available in The Manor House Building.

We are able to accommodate small toy dogs (Under 10kg) on request in our Garden Rooms only. A supplement of £20.00 per night is applicable and paid direct to the property on check in. Dogs are not permitted in The Club, The Hayloft Spa or Garden Café for hygiene reasons. Please inform us in advance if you will be brining a dog. Please note cats or any other type of pet will not be accommodated under any circumstances. Guide & Service Dogs are exempt from this policy and charges on production of correct paperwork.

The Garden Double Rooms are located in a separate Annex Building and not the main Manor House. Not recommended for lone female travelers.

Children's Swimming times are as follows: Monday to Friday 4pm to 5pm, Saturday and Sunday 9.30am till 10.30am and 4pm till 5pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 945 reviews
Cleanliness: 6.11
Service: 7.58
Location: 9.12
Room Quality: 6.57
Amenities: 6.1
Value for Money: 7.06
Food and Beverage: 5.61
Overall Experience: 7.08
N
Natacha • extended_group • fr
9
La note n’est pas du tout révélatrice de l’hôtel.
Pros:

Les chambres spacieuses, magnifiquement agencées, de beaux meubles anciens .
Très belle surprise

2026-03-28 • via Nuitee
G
Glynis • couple • gb
9
Lovely relaxing stay, very friendly and helpful staff
Pros:

Beautiful Manor House, lovely setting, great accommodation, nice swimming pool area, will definitely stay again

Cons:

There wasn't anything we didn't like, the Cafe was a relaxing area andthe breakfast was lovely

2026-03-26 • via Nuitee
A
Ann-marie • solo_traveller • gb
8
Pros:

The staff were very friendly,made me feel welcome and the garden room was comfortable,like a 1 bedroom flat, was a very good size and convenient to the pool and cafe,just a stroll across the lawns, it was peaceful so rested well...nice to wake up to bird song 🎵

Cons:

Would of been nice to have a restaurant with table service for evening meals and better menu choice...also carpet in room little tired ,stain in kitchen area..

2026-03-23 • via Nuitee
M
Mr • couple • gb
9
2026-03-23 • via Nuitee
J
Jackson • couple • gb
8
Pros:

Staff were welcoming and friendly, the lady on reception was lovely.
We stayed in Amelie it is a large room with a four poster bed which was comfortable. Large bathroom with free-standing bath and large shower. Would stay in this room again.
Spa was OK needs a bit of TLC as could be amazing.

Cons:

Small cafe provides limited choice of light meals.
A can of Guiness cost £7.
If staying book nearby to eat out tyou will need to drive or get a taxi.
List of take aways available in the hotel room plus nearby eateries.

2026-03-23 • via Nuitee
C
Chevalier • family_with_children • gb
8
Welcoming spring stay at Holbrook Manor. Happy days:)
Pros:

Its rustic, cosy and homely.
Lovely grounds to explore, nice variety of facilities, staff were lovely, helpful, very attentive and welcoming.
Breakfast was a really nice spread.
Our beds were cosy and comfy and the room was tidy and welcoming.
We were lucky as we had beautiful weather which added to the experience.
Would happily visit again and for what we paid we were happy with our experience.

Cons:

There was only one fault and thats the area we were staying there was a drainage issue. The smell wasnt too great.
For a 3 star hotel though was most happy.
Think if they spruced the place up a little and the changing areas bit of TLC and fixing up little issues could easily get back another star.

2026-03-22 • via Nuitee
S
scott • family_with_children • gb
1
Not worth the money at all, would not return.
Pros:

Staff

Cons:

Lady bugs inside the room around the windows, broken items, dirty, bed was not comfortable at all. Breakfast was way below average.

2026-03-22 • via Nuitee
E
Elizabeth • family_with_children • gb
10
10/10
Pros:

It was a lovely place to stay Kathy who was on the desk was absolutely amazing she made our stay fantastic and made us very comfortable and will definitely be back

2026-03-22 • via Nuitee
B
Beckie • couple • gb
6
2026-03-21 • via Nuitee
S
Stephen • couple • gb
8
2026-03-21 • via Nuitee
D
debbie • couple • gg
6
Very noisy, rooms very cold even with heater on full . Could be cleaner .
Pros:

Appeared nice online, disappointed

Cons:

Rooms very cold and not clean to a good standard

2026-03-20 • via Nuitee
N
Naomi • couple • gb
10
Relaxing spa break with my daughter
Pros:

Spa was amazing

2026-03-19 • via Nuitee
K
Karen • couple • gb
8
It worked for us and served our purpose.
Pros:

Reasonable price and good location.

Cons:

Bathroom was very outdated but functional and the TV didn’t tune into any channels other than radio.

2026-03-16 • via Nuitee
P
Paul • couple • gb
6
The place confuses me. Ok for 1 night.
Pros:

It was better than last time we were here.
Friendly chap on the desk.
Why would you not make more of the beautiful entrance and the nice part of the hotel?

Cons:

Couldn’t swim in the morning as there was a class.
Spa and pool cold.
Massive gaps in the floor boards.

2026-03-13 • via Nuitee
G
Gianluca • couple • gb
10
What a lovely Valentine's
Pros:

I stayed in the superior suite for Valentine's. Reception was great to organise some flowers in the room upon arrival.
We had a great stay, enjoyed every bit of the sauna and the room.
Breakfast was delicious as well. Truly had a great time and an amazing valentine's day!

2026-03-12 • via Nuitee
A
Alisha • family_with_children • gb
1
Cons:

We arrived and could smell poo in both of our anex rooms. We booked this for my mother in laws 60th, had lots planned so we went out for a meal not long after we arrived and noticed dirty tissues and feces outside of our room, to the point we were urging. I messaged the team on booking.com with our issue and had no response. This was too late for us to ask to be moved as obviously we were on the way to the meal. The smell in the morning was again so bad we could smell it in our rooms. Spoke to the nice staff on reception in the morning who had said there has been an issue with the drains, they moved another room last night as they complained, the manager needs to sort it but isn’t. I asked for a refund and was told I needed to contact the manager; which I have done and have been ignored. I will not be staying here again, it’s basic health and safety, I’m so glad we didn’t have any children with us because if they went to play outside they’d of been playing in poo. Will also be reporting this to environmental health.

2026-03-09 • via Nuitee
R
Robyn • couple • gb
7
Pleasant, comfy stay but wouldn't go back
Pros:

The property is located in a gorgeous private area, which would definitely be more appealing in the summer! Lovely spacious rooms! Cute cafe!

Cons:

There isn't much to do in the wincanton area but that's our own fault for not looking before hand. The spa is not a spa, it's a pool, a sauna and a (cold) hot tub. There is no space to lounge about, only a couple of plastic garden chairs. It looks a bit run down and not at all giving relaxing vibes.

2026-03-08 • via Nuitee
J
James • couple • tz
8
2026-03-05 • via Nuitee
S
Sam • couple • gb
10
Picturesque and peaceful with great friendly staff
Pros:

High quality and classical

Cons:

Nothing at all

2026-03-05 • via Nuitee
B
Becky • solo_traveller • gb
1
Pros:

The bed was comfortable

Cons:

The staff were rude. Cafe barely any food in there
The facilities were broken unclean, cracks all along the walls,

2026-03-04 • via Nuitee