Duke of Cumberland

Hotels
9.1 (494 reviews)
High Street , Whitstable , gb

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Facilities

Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Free wired internet
Internet access
Japanese garden

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Delicious breakfast
Value for money
Cons:
Traffic noise
Limited food options for room service
Steep stairs to bedrooms

Categories

Cleanliness
9.15
Rooms were reported as very clean and well maintained.
Service
9.65
Staff were consistently described as friendly and helpful, adding to the overall experience.
Location
9.65
Multiple reviews praised the hotel’s central location, close to attractions and amenities.
Room Quality
9.15
Rooms were noted as comfortable, nicely decorated, and spacious, providing a pleasant stay.
Amenities
8.15
Facilities such as breakfast and room services were generally liked, but some aspects like limited food items were noted.
Value for Money
9.15
Guests felt that the hotel provided good value for money based on their positive experiences.
Food and Beverage
8.65
Breakfast was highly rated, though some noted that food options in the bar could be improved.
Overall Experience
9.25
The cumulative positive feedback across various aspects contributed to a wonderful overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:38

Property Description

Luxurious 4-Star Accommodation
Indulge in a stay at Duke of Cumberland, offering top-notch comfort just steps away from Whitstable Beach.

Charming Garden and Dining Options
Relax in the beautifully landscaped garden or enjoy a delectable meal at the on-site restaurant and unwind at the bar.

Convenient Location and Connectivity
Explore nearby attractions like Canterbury Cathedral and enjoy hassle-free travel with the hotel's proximity to train stations and London City Airport.

To experience a delightful stay near Whitstable Beach, book your room at Duke of Cumberland now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.1
Based on 494 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.65
Room Quality: 9.15
Amenities: 8.15
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 9.25
T
trigg • couple • gb
9
Very enjoyable easy reach of Canterbury and other small beaches.
Pros:

At the end of the high street , 2 mins walk from the sea, breakfast excellent with a good choice 15 items in total
Pub food excellent Home made pies to stake, rooms very good level of decor and a very comfortable bed
Staff very friendly and helpful . plenty of on the beachfront places to fresh oysters,

Cons:

No car park at hotel , parking still only 2 mins away , parking is charged all day to 9pm and then £2 over night 9pm to 7.30 am , you need to be up to extend the parking , at 7.30 local app dose not allow booking the night before through to say 10 am

2026-03-07 • via Nuitee
L
Lindsay • couple • gb
10
Fantastic location! Top notch stay!
Pros:

Perfect location to explore Whitstable and the surrounding area. Staff were incredibly friendly & helpful. Decor is beautiful. Breakfast was fantastic.

Cons:

No parking - although Victoria Street carpark is 2 moms walk away but factor in charge if you’re parked up all day and evening (approx £20)

2026-03-06 • via Nuitee
G
Giulia • family_with_children • it
8
2026-03-02 • via Nuitee
L
Lauren • solo_traveller • gb
10
Last minute Monday night stay
Pros:

The location was perfect, all the staff were lovely. Booked last minute for a little 1 night break, the room was perfect for my needs, the breakfast was lovely and the evening meal was really really good too. Would stay again for sure.

Cons:

Nothing I can think of!

2026-02-25 • via Nuitee
D
David • couple • gb
10
Pros:

Loved the room, great location, great food.

2026-02-24 • via Nuitee
C
Colin • couple • gb
10
Staff were very hopeful and friendly the room was clean and fresh
Pros:

Breakfast was lovely
And the location was they central for the beech and shops and over bars

Cons:

There isn’t any thing a can think of

2026-02-22 • via Nuitee
A
Andy • couple • gb
9
2026-02-14 • via Nuitee
J
Jai • solo_traveller • gb
9
2026-02-08 • via Nuitee
K
Kevin • couple • gb
9
2026-01-30 • via Nuitee
C
Cheryl • couple • gb
8
Great location lovely breakfast very nice staff nice decor
Pros:

Great location lovely breakfast friendly staff

Cons:

The room we had was an awkward shape and not much room on my side of the bed compared to the room we last stayed in but it was cheaper so can understand the compromise.

2026-01-29 • via Nuitee
D
Dylan • couple • gb
8
2026-01-29 • via Nuitee
T
Topolino • couple • gb
6
🥂
Pros:

The location was excellent, the room very bright and the bed very comfortable, the coffee and tea service in the room with perfect tap water, the fantastic TV screen in front of the bed.

Cons:

First of all, I called the night before to confirm the room, also asking what time check-in would be, a guy on the phone told me that it could be done before 3:00 PM since I would arrive around 11:00 AM. Upon arrival at the hotel, the girl in charge of the rooms told me that the room would not be ready before 3:00 PM. Okay, we're leaving to return around 2:00 PM more or less and they didn't know what to say. Even though the guy at reception said that some rooms were free, okay, when we go up to the room, the lady tells us the breakfast time without even pointing out that breakfast is not a buffet but an à la carte service. If I had known that it was a service, I would have gotten up later. After all this, there wasn't even a jug of water on the breakfast table, because I asked for water automatically, another glass with water was brought to me when the jug should be brought because I don't think the glasses are placed on the table in sight.

2026-01-29 • via Nuitee
S
sarah • solo_traveller • gb
9
Very comfy lovely breakfast enjoyed my stay very much
Pros:

Lovely decoration very welcoming

Cons:

Could see an issue with noise from garden pub in summer stats carpet was a bit stained but rest of room was lovely

2026-01-23 • via Nuitee
K
Karen • solo_traveller • gb
10
Pros:

Well taken care of with last-minute booking. Friendly, kind and helpful staff. And great to be back in a town by the sea where I spent time in the past. Was meeting friends later that day.

2026-01-20 • via Nuitee
J
Judith • family_with_children • gb
9
Lovely stay and would come again.
Pros:

Excellent location. Lovely room and building. We had a really nice stay. Nice complimentary local beer in the room and a well stocked coffee/ tea offer. Great drinks service to the room with QR code and very quick arrival! The toiletries were lovely and Made in England which is a really nice detail.

Cons:

Nothing that we didn't like. Two small bits of feedback: it would be nice to have a few food items on offer for room service, alongside the drinks offer. Also, to have some of the lovely body lotion in the bathroom.

2026-01-20 • via Nuitee
F
Fiona • couple • gb
10
2026-01-20 • via Nuitee
M
Margo • couple • gb
6
Enjoyable
Pros:

Option of a continental breakfast would have been nice.
Restaurant/bar food very good.
Staff very helpful, efficient and friendly

Cons:

Bedroom on third floor. A lot of stairs to climb for mid 70’s couple one of whom had double knee replacement! Very small bedroom.

2026-01-19 • via Nuitee
T
Tony • couple • gb
9
Very comfortable friendly staff, breakfast was amazing
Pros:

Location also a very comfortable and clean room

Cons:

No parking

2026-01-19 • via Nuitee
G
Graham • solo_traveller • gb
9
2026-01-19 • via Nuitee
P
Paul • couple • gb
8
Comfortable , friendly pub/restaurant/hotel made memorable by the staff
Pros:

Staff were friendly and attentive. The food was good, and the bar welcoming.

Cons:

The stairs to the rooms were steep and would not be easy for all. Parking was a difficulty. Public car parks had to be used and these were close and safe, but very expensive.

2026-01-19 • via Nuitee