Duke of Cumberland

Hotels
9.1 (543 reviews)
High Street , Whitstable , gb

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Facilities

Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Free wired internet
Internet access
Japanese garden

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Delicious breakfast
Value for money
Cons:
Traffic noise
Limited food options for room service
Steep stairs to bedrooms

Categories

Cleanliness
9.15
Rooms were reported as very clean and well maintained.
Service
9.65
Staff were consistently described as friendly and helpful, adding to the overall experience.
Location
9.65
Multiple reviews praised the hotel’s central location, close to attractions and amenities.
Room Quality
9.15
Rooms were noted as comfortable, nicely decorated, and spacious, providing a pleasant stay.
Amenities
8.15
Facilities such as breakfast and room services were generally liked, but some aspects like limited food items were noted.
Value for Money
9.15
Guests felt that the hotel provided good value for money based on their positive experiences.
Food and Beverage
8.65
Breakfast was highly rated, though some noted that food options in the bar could be improved.
Overall Experience
9.25
The cumulative positive feedback across various aspects contributed to a wonderful overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:38

Property Description

Luxurious 4-Star Accommodation
Indulge in a stay at Duke of Cumberland, offering top-notch comfort just steps away from Whitstable Beach.

Charming Garden and Dining Options
Relax in the beautifully landscaped garden or enjoy a delectable meal at the on-site restaurant and unwind at the bar.

Convenient Location and Connectivity
Explore nearby attractions like Canterbury Cathedral and enjoy hassle-free travel with the hotel's proximity to train stations and London City Airport.

To experience a delightful stay near Whitstable Beach, book your room at Duke of Cumberland now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 543 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.65
Room Quality: 9.15
Amenities: 8.15
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 9.25
N
Natesh • couple • gb
10
2026-05-21 • via Nuitee
C
claire • couple • gb
10
Fantastic location, beautifully clean and well priced
Pros:

Clean, friendly

2026-05-21 • via Nuitee
D
Deborah • couple • gb
3
Horrendously noisy from traffic v early in the morning, wouldn’t recommend
Pros:

Good bathroom, good shower, and lots of space to put things

Cons:

- Horrendously noisy from outside traffic - it adversely impacted sleep, including us being woken before 6am by what sounded like a bin lorry the first night, and again the next day at 5:57am by a noisy truck. It’s on the apex of 2 busy roads, with no double /secondary glazing so no protection from the noise when lorries, trucks, buses frequently go past early in the morning.
- We were given a pokey, small room. There was a huge gap under bathroom door (see photo) which makes it kind of interesting if one of you needs a poo. There was barely any room between the side of the bed and the wall (see photo), so I had to try not to bash myself on the wall each time I got up.
- Hotel staff were not at all welcoming when we arrived. We even had to ask for help with bags instead of it being offered.
- Well cooked breakfast, lots of choice and really tasty. BUT, the menu says you can only choose one thing: what hotel doesn’t let you start with cereal / porridge then have a hot main?!?! We have literally never come across that before. Days 1 and 3, Scott and a young woman colleague who had just started work that week were great, and let us order a proper hotel breakfast. However, on day 2 I tried ordering porridge followed by an English breakfast (which in the interest of balance he did grudgingly eventually let me have) only to be told by him: “it’s not an all you can eat buffet you know” - which I consider gobsmackingly rude, and not what you want first thing in the morning. On the basis there hadn’t been any issue when Scott took our order the day before we hadn’t realised there would be that time. It made our breakfast a stressful and uncomfortable experience.
- Housekeeping was poor - it seemed to just involve making the bed and replenishing supplies, no cleaning (eg dirty tea cups left in room, sink not cleaned). One of our hand towels had a dirty dark stain on which looked (at best) like blood.
- No onsite parking.

2026-05-17 • via Nuitee
J
John Richard • couple • gb
7
2026-05-15 • via Nuitee
P
Patricia • couple • gb
10
Lovely stay hotel is in a good location and rooms are lovely and well equipped. Staff very friendly and helpful would de
Pros:

Great location
Nice rooms

2026-05-14 • via Nuitee
S
Stella • couple • gb
8
2026-05-14 • via Nuitee
J
Jennifer • couple • gb
7
2026-05-10 • via Nuitee
C
Claudia • couple • gb
8
2026-05-05 • via Nuitee
P
Phil • couple • gb
10
Perfect place to stay to explore wonderful Whitstable
Pros:

Everything

Cons:

Nothing

2026-05-05 • via Nuitee
A
Anthony • solo_traveller • gb
10
I would stay there again
Pros:

Very nice clean room .
Well located and a nice breakfast.

2026-05-02 • via Nuitee
S
sarah • extended_group • gb
8
We are had a wonderful weekend
Pros:

Location to town

Cons:

Noise stairs

2026-05-02 • via Nuitee
A
annie • couple • gb
9
2026-05-01 • via Nuitee
D
Danny • couple • gb
9
2026-04-30 • via Nuitee
P
peacock • extended_group • gb
10
2026-04-28 • via Nuitee
J
Jill • couple • gb
9
Lovely place to stay to experience the best of Whitstable.
Pros:

Excellent location, right in the heart of Whitstable. Lovely breakfasts.

Cons:

No parking. Coffee machine didn’t work, and no instant coffee sachets.

2026-04-26 • via Nuitee
H
Helen • couple • gb
9
Excellent comfortable stay, with excellent hospitality.
Pros:

We were lucky to have a free upgrade, so the room was large spacious and well decorated, the bathroom was also lovely with a bath and separate shower.
Very comfortable stay.Breakfast was excellent.

Cons:

Nothing I didn’t like.

2026-04-25 • via Nuitee
D
Debbie • couple • gb
10
Amazing
Pros:

Beautiful room amazing bathroom

Unfortunately noisy as on main road

Food and drinks amazing

We got such an amazing deal on room 🥰

Cons:

Can’t stop noise from traffic

2026-04-25 • via Nuitee
M
Michael • couple • gb
10
2026-04-21 • via Nuitee
P
Pravey • couple • gb
10
2026-04-20 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-04-17 • via Nuitee