The Milestone Hotel, Peterborough Cambridgeshire, Sure Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
7.7 (2376 reviews)
16 A1(M) Norman Cross , Peterborough , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfy beds
Good breakfast selection
Cons:
Parking charges
Room issues

Categories

Cleanliness
7.03
Rooms were clean but some areas need updating.
Service
8.5
Staff were very polite and accommodating.
Location
8.54
Great location for access to local attractions.
Room Quality
6.99
Rooms are dated and some issues with heating.
Amenities
8.52
Good amenities provided, comfortable beds.
Value for Money
7.48
Pricing was reasonable but parking charges felt excessive.
Food and Beverage
7.03
Breakfast was nice, but other food options were poor.
Overall Experience
7.5
Average stay with several positive aspects overshadowed by some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:43

Property Description

Contemporary Comfort and Convenience

The Milestone Hotel offers contemporary rooms with amenities such as Hypnos beds, free Wi-Fi, and flatscreen TVs. The integrated restaurant serves a mix of traditional and contemporary dishes, ensuring a delightful dining experience for guests.

Strategic Location for Business and Leisure

Conveniently located just off Junction 16 of the A1(M), the hotel provides easy access to nearby cities like Cambridge, Nottingham, and Leicester. Whether you're a business traveler or on a leisure trip, the Milestone Hotel's strategic location makes it an ideal choice.

Ample On-Site Parking

With convenient on-site parking, guests can enjoy peace of mind whether they are driving to the hotel or exploring nearby attractions. The ample parking space ensures easy access and adds to the overall convenience of your stay.

Experience comfort, convenience, and a strategic location at The Milestone Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2376 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 7.5
A
adam • solo_traveller • gb
7
2026-06-06 • via Nuitee
G
Gaynor • couple • gb
10
Clean, comfortable and a lovely relaxed atmosphere.
Pros:

Very easy to get to from the A1, a perfect pit stop, large car park which was free and the staff were all so friendly . The food was excellent- we had evening meal and breakfast and again the staff were amazing. The bed was so comfortable and everything in the room was clean. We had a very good nights sleep as it was so quiet.

Cons:

From the outside, looked a bit old fashioned and garden/ carpark needed maintaining but it was huge and I expect the maintenance would cost lots.

2026-06-06 • via Nuitee
S
Stephen • solo_traveller • pl
8
2026-06-04 • via Nuitee
S
Stuart • solo_traveller • gb
5
2026-06-03 • via Nuitee
R
Razvan • couple • gb
9
2026-06-03 • via Nuitee
M
Margaret • family_with_children • gb
10
Pros:

Everything. Great location, really comfortable room with everything needed. Lots of space for storage, to move around and for toiletries in the bathroom. Spotlessly clean. Very friendly, cheerful and helpful staff. Useful luggage trolleys in entrance to help with heavy luggage. Comfortable and spacious dining and lounge area. Outside tables for finer weather. Free parking monitored by security cameras. Lots of hot water.

Cons:

Nothing.

2026-06-02 • via Nuitee
K
Karen • extended_group • gb
5
Cons:

The evening meal was ok, but the desserts were definitely not worth the price charged. Sounded really nice on the menu, but in reality they were pretty awful, plus there was no ice-cream to serve with the chocolate brownie as stated on the menu.

2026-06-01 • via Nuitee
R
Richard • family_with_children • gb
9
À pleasure to see such professional young people in responsible positions
Pros:

The welcome and care taken by the young staff was outstanding. The hotel owners should be proud to have such assets working for them. Fabio went above and beyond to make us feel at home and valued as did the lady running breakfast this morning. In both cases they had really key positions with little other support. Fabio worked late on Saturday and was there again before breakfast this morning to work with enthusiasm and professionalism. That takes real commitment. The hotel still looks like the Premier Inn that it once was. The room was spotless with
quality bedding and towels and the hotel peaceful overnight.

Cons:

The grounds need attention and the parking system is not conducive to making guests welcome. With a large car park away from the usual city land restrictions why charge any fee to park. The evening meal possibilities were limited and a contrast to the generous breakfast offer.

2026-05-31 • via Nuitee
O
Olakanmi • couple • gb
8
Good
Pros:

Good and edible.

Cons:

Not many other varieties. Same breakfast offerings on our visit.

2026-05-31 • via Nuitee
A
Akeredolu • couple • gb
7
A one might say accommodation
Pros:

Location. Easily accessible from any direction

Cons:

No air conditioning. There was a fan that was provided but in a scorching heat you need more than an eBay looking white fan.

2026-05-31 • via Nuitee
R
Ruth • couple • gb
7
Good value for money and comfy
Pros:

Friendly staff, clean and comfortable bed and in a good location, good breakfast.

Cons:

Say it has air conditioning but actually that is only in the reception. There was no air conditioning in the room

2026-05-31 • via Nuitee
H
Humphrey • couple • gb
10
2026-05-31 • via Nuitee
S
Stephen • couple • gb
6
Pros:

Next to motorway

Cons:

Poor management

2026-05-30 • via Nuitee
M
Marta • family_with_children • pl
6
Very good price, good place
Pros:

Thank you for amazing service Sonia

2026-05-30 • via Nuitee
A
Antohi • solo_traveller • gb
10
2026-05-30 • via Nuitee
A
Antohi • solo_traveller • gb
10
Pros:

there is a lot of peace and quiet which I love

Cons:

I couldn't say I didn't like it but my advice for couples is always a double bed room is recommended I worked a lot at a 5 star hotel in Greece Mykonos island resorts AVATON

2026-05-30 • via Nuitee
H
HORIJA • extended_group • gb
5
Pros:

Good 👍

Cons:

The room was dusty, but I asked to be properly dusted, and was done.

2026-05-30 • via Nuitee
N
nkhensani • solo_traveller • gb
10
Pros:

Lovely staff

Cons:

None

2026-05-29 • via Nuitee
D
david • solo_traveller • gb
9
very quiet, comfortable and peaceful stay.
Pros:

Its a good central location for me to visit friends. Plenty of parking space, rooms are comfortable and quiet overall.

Cons:

Introduction of car parking charges is frustrating (though if you log your car in at reception at least you don't have to pay them). Also the rooms and building just a bit of renovation, It doesn't feel much has changed since it was a Premier Inn. Even the colour scheme is the same. It could with with a rebranding.

2026-05-29 • via Nuitee
T
Tracey • solo_traveller • gb
9
It was a lovely stay, I cannot complain much. Value for money.
Pros:

Spacious room, towels nice and fluffy. Good lighting and a nice quiet environment. Dining chairs comfortable.

Cons:

Breakfast choices, for hot breakfast, if you do not eat pork, only scrambled egg and beans available .
Bed a little squeaky, room was very hot, as it was the hot bank holiday weekend. Had to open the windows a little but was being care as the room was on the ground floor

2026-05-28 • via Nuitee