The Milestone Hotel, Peterborough Cambridgeshire, Sure Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
7.7 (2213 reviews)
16 A1(M) Norman Cross , Peterborough , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Comfy beds
Good breakfast selection
Cons:
Parking charges
Room issues

Categories

Cleanliness
7.03
Rooms were clean but some areas need updating.
Service
8.5
Staff were very polite and accommodating.
Location
8.54
Great location for access to local attractions.
Room Quality
6.99
Rooms are dated and some issues with heating.
Amenities
8.52
Good amenities provided, comfortable beds.
Value for Money
7.48
Pricing was reasonable but parking charges felt excessive.
Food and Beverage
7.03
Breakfast was nice, but other food options were poor.
Overall Experience
7.5
Average stay with several positive aspects overshadowed by some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:43

Property Description

Contemporary Comfort and Convenience

The Milestone Hotel offers contemporary rooms with amenities such as Hypnos beds, free Wi-Fi, and flatscreen TVs. The integrated restaurant serves a mix of traditional and contemporary dishes, ensuring a delightful dining experience for guests.

Strategic Location for Business and Leisure

Conveniently located just off Junction 16 of the A1(M), the hotel provides easy access to nearby cities like Cambridge, Nottingham, and Leicester. Whether you're a business traveler or on a leisure trip, the Milestone Hotel's strategic location makes it an ideal choice.

Ample On-Site Parking

With convenient on-site parking, guests can enjoy peace of mind whether they are driving to the hotel or exploring nearby attractions. The ample parking space ensures easy access and adds to the overall convenience of your stay.

Experience comfort, convenience, and a strategic location at The Milestone Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2213 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 7.5
E
Elizabeth • couple • gb
8
Convenient, good value for money, clean and comfortable with excellent staff
Pros:

Breakfast was good… staff were amazing, very friendly and helpful

Cons:

Shower was not particularly powerful and fixed shower head was a bit rubbish.

2026-02-14 • via Nuitee
D
Danielius • couple • gb
10
2026-02-13 • via Nuitee
M
Mayes • family_with_children • gb
9
Pros:

Very friendly and helpful staff, plenty of parking, the room was spacious, warm and equipped with all the basics. There is a restaurant available, food was very good and a large choice for breakfast. Also the price was very decent and we will definitely stay again.

Cons:

The only thing that was a little annoying was that the TV was on the smallish side and we could only get 3 channels to work. But this wouldn't stop us from booking again.

2026-02-13 • via Nuitee
S
Shaun • solo_traveller • gb
8
Nice staff , clean room,👍
2026-02-13 • via Nuitee
S
Stacey • family_with_children • fr
4
Ok for the money but it's very tired and worn
Pros:

It was conveniently located close to the motorway and it wasn't an expensive stay.

Cons:

Room was cold, not the cleanest, looked very tired and worn

2026-02-12 • via Nuitee
T
Thomas • family_with_children • gb
8
Great stay most of the time but never any major issues. Nice staff and lovely food.
Pros:

First time eating in the restaurant. Pizza was good size with plenty of toppings, served hot and great value for money.

Cons:

Stayed many a times and beds always been fairly comfortable however this was first time it wasn't.

Lad on the bar was very young and was really inexperienced not listening to what was being asked for and seemed very unsure of what he was doing.

2026-02-11 • via Nuitee
M
Mary • couple • gb
8
Great comfortable room, enjoyed it nice and relaxing.
Pros:

Great location, comfortable bed.

Cons:

Putting in parking company to use car park is it necessary also needs a bit of a refurb throughout.

2026-02-11 • via Nuitee
A
Alexander • family_with_children • gb
9
2026-02-09 • via Nuitee
R
Ridout • solo_traveller • gb
10
Great location for working in Peterborough
Pros:

Great location

Cons:

Always friendly and welcoming

2026-02-09 • via Nuitee
M
Marino • family_with_children • gb
8
Pros:

All good

Cons:

Location

2026-02-08 • via Nuitee
R
Richard • family_with_children • gb
10
2026-02-08 • via Nuitee
M
Martins • couple • gb
10
Everything was great. Nice room. Tasty breakfast. Kind staff. Thanks.
Pros:

Everything was great. Even showers water pressure was as it should be, not like other hotels.
Best breakfast beans ever!

Cons:

Nothing to complain about.

2026-01-31 • via Nuitee
B
Bernard Sparkes • couple • gb
8
Pros:

Staff were fantastic
Just ideal to stop and get your head down

Cons:

Key cards stopped working a few times

2026-01-30 • via Nuitee
T
Tanya • couple • gb
8
2026-01-30 • via Nuitee
J
Jerry • family_with_children • gb
9
2026-01-30 • via Nuitee
H
Huxtable • solo_traveller • gb
10
Pros:

Good breakfast

2026-01-29 • via Nuitee
M
Miriam • solo_traveller • gb
7
Pros:

Breakfast good. All good value

Cons:

Not enough electric sockets

2026-01-29 • via Nuitee
W
Whiting • couple • gb
10
2026-01-29 • via Nuitee
R
Richard • family_with_children • gb
10
Pros:

The stay was absolutely fabulous. Room was very comfortable, staff were fantastic. Enjoyed it that much, I've booked a couple of days next week

Cons:

I couldn't fault anything.

2026-01-29 • via Nuitee
D
Desmond • family_with_children • gb
10
Pros:

The staff were helpful and friendly. A nice change to other hotels I've stayed at.

Cons:

There was everything I needed. So nothing N/A

2026-01-28 • via Nuitee