The Milestone Hotel, Peterborough Cambridgeshire, Sure Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
7.7 (2276 reviews)
16 A1(M) Norman Cross , Peterborough , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Comfy beds
Good breakfast selection
Cons:
Parking charges
Room issues

Categories

Cleanliness
7.03
Rooms were clean but some areas need updating.
Service
8.5
Staff were very polite and accommodating.
Location
8.54
Great location for access to local attractions.
Room Quality
6.99
Rooms are dated and some issues with heating.
Amenities
8.52
Good amenities provided, comfortable beds.
Value for Money
7.48
Pricing was reasonable but parking charges felt excessive.
Food and Beverage
7.03
Breakfast was nice, but other food options were poor.
Overall Experience
7.5
Average stay with several positive aspects overshadowed by some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:43

Property Description

Contemporary Comfort and Convenience

The Milestone Hotel offers contemporary rooms with amenities such as Hypnos beds, free Wi-Fi, and flatscreen TVs. The integrated restaurant serves a mix of traditional and contemporary dishes, ensuring a delightful dining experience for guests.

Strategic Location for Business and Leisure

Conveniently located just off Junction 16 of the A1(M), the hotel provides easy access to nearby cities like Cambridge, Nottingham, and Leicester. Whether you're a business traveler or on a leisure trip, the Milestone Hotel's strategic location makes it an ideal choice.

Ample On-Site Parking

With convenient on-site parking, guests can enjoy peace of mind whether they are driving to the hotel or exploring nearby attractions. The ample parking space ensures easy access and adds to the overall convenience of your stay.

Experience comfort, convenience, and a strategic location at The Milestone Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2276 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 7.5
A
Alex • solo_traveller • us
9
2026-04-23 • via Nuitee
K
Kevin • solo_traveller • gb
7
2026-04-22 • via Nuitee
A
Anthony • solo_traveller • gb
8
Would highly recommend if you are in area
Pros:

Everything was very good, thank you

Cons:

Not applicable

2026-04-22 • via Nuitee
M
Mikaela • couple • it
10
2026-04-22 • via Nuitee
L
Laura • couple • gb
5
Pros:

Location and price

Cons:

In disabled access room, toilet very high and awkward to get on to.
No accessible plugs by the bed which are needed to avoid having cables trailing the floor

2026-04-22 • via Nuitee
A
Agnieszka • couple • gb
8
2026-04-21 • via Nuitee
C
Christine • couple • gb
9
Pros:

staff very friendly and effecient

Cons:

menu not always available although staff did there best to provide a meal

2026-04-21 • via Nuitee
M
Malcolm • couple • be
9
Good value
Pros:

I chose the hotel for its proximity to Peterborough where I have family business to attend to. It is conveniently close to the A1 motorway. I was suitably impressed by the friendliness of the staff, the size of the car park, the cleanliness of the room, the comfort of the bed, not to mention the reasonableness of the price.

Cons:

A mini bar fridge would be a welcome addition as I am partial to a yoghourt before going to bed. Apart from that, which is just a personal quibble, I can't think of anything.

2026-04-20 • via Nuitee
J
Justin • family_with_children • gb
8
2026-04-20 • via Nuitee
K
Kim • family_with_children • nl
4
Pros:

Bedden waren lekker

Cons:

Het was erg vies. Ons kamertje niet maar het hotel zelf

2026-04-19 • via Nuitee
C
Camille • solo_traveller • fr
8
2026-04-19 • via Nuitee
R
Robert • solo_traveller • gb
10
Brilliant hotel
Pros:

Much better hotel than when it was Premier Inn. So much more cleaner and the reception staff far more helpful.
The rooms still have the look of the old Holiday Inn that originally owned it but somehow it has a modern expensive look and feel to it.
The bathroom was very clean and well stocked up. Something over chains have cut back on. Water pressure from the shower was brilliant and when you wanted hot water you got it, again not like others that give you warm water. Plenty of towels, drinking glasses, and even a box of tissues.
The bed was new and very VERY comfortable. Pristine clean and pressed sheets, a nice warm duvet and four pillows if needed made for a very good sleep, so much so I woke up later than planned.
The TV worked, had ALL the Freeview channels, and enough tea, coffee, sugar, and milk for 4 mugs each without getting more from reception. Didn't even hear anyone else during the night from slamming doors or stomping around. This is due in part to the doors being set to make it impossible for them to slam shut but gently close with a quiet and reassuring click.
The carpark was big with plenty of space. It has only one way in and out for both vehicles and people which goes straight past the reception and is covered with more than enough CCTV to cover all corners of it. If there was a blind spot, I couldn't tell you where it was.
The only thing I can't comment on is the food as I didn't have any there due to meeting up with friends at night and not eating breakfast.
All in all this is a very clean, quiet, well provisioned hotel that is just off the A1M and a 5 mins drive to the centre of the city.

Cons:

Absolutely nothing. The place is 1000 times better than it was under Premier Inn

2026-04-19 • via Nuitee
V
Vasile • solo_traveller • gb
10
2026-04-18 • via Nuitee
S
Susan • solo_traveller • gb
8
Pros:

Rooms were clean and comfortable.

2026-04-17 • via Nuitee
S
Susan • solo_traveller • gb
8
2026-04-17 • via Nuitee
A
Angela • solo_traveller • gb
8
Overnight stay basic but comfortable
Pros:

The food was good basic not expensive. The room was comfortable and clean .

Cons:

The WiFi was awful hardly any signal kept dropping out .the TV had very basic channels .no fridge .I am diabetic and no facilities to keep my insulin. Poor amount of sockets in the room .no air-conditioning

2026-04-15 • via Nuitee
S
Saunders • solo_traveller • gb
4
Not great, wont be returning !!
Pros:

Location for us was perfect as stayed here before many times before it became milestone hotel, to be honest it hasnt changed much, but now needs a few tweaks to bring it back up to standard.

Cons:

We had an assisted room as thats what we needed, In the bathroom the shower rails were loose, so feel thats quite dangerous, also shower head far too low as im 5ft 11 it probably was only 3ft in height, not ideal, and beds need to be kingsize as im sure thats what they were before, although we found it quite low we understood as probably needed for wheelchair transfers. And breakfast items were lukewarm, coffee machine not working properly, fruit juices needed labels as i picked grapefruit thinking it was orange, which i dont like, dissapointing overall.

2026-04-14 • via Nuitee
M
Marc • couple • gb
7
Overall a good experience
Pros:

Generally a good experience 🙂

Cons:

Found bed rather uncomfortable

2026-04-14 • via Nuitee
C
Caroline Anne • solo_traveller • gb
10
2026-04-13 • via Nuitee
B
Beverly • solo_traveller • gb
8
Pros:

Lovely room. We'll equipped

Cons:

The shower does not have much pressure.

2026-04-13 • via Nuitee