The Aurora Subic Hotel Managed By HII

Hotels
8.5 (277 reviews)
Labitan Street corner Canal Road and Dewey Ave., Central Business District, Subic Bay Freeport Zone , Olongapo , ph

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Spacious rooms
Great location
Cons:
Average food quality
Poor soundproofing in rooms
Limited breakfast selection

Categories

Cleanliness
8.81
The hotel is described as clean, modern, and well-maintained.
Service
8.98
Staff are friendly and helpful, with many positive mentions.
Location
9.32
The location is excellent, close to malls and restaurants.
Room Quality
7.77
Rooms are spacious, but issues with soundproofing were mentioned.
Amenities
8.3
Basic amenities are provided, but some could be improved, such as breakfast options.
Value for Money
8.76
Generally considered good value but with some room for improvement.
Food and Beverage
7.31
Food quality is average with limited variety for breakfast.
Overall Experience
8.78
Overall stay was pleasant with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:20

Property Description

Luxurious Accommodation
Experience a lavish stay at The Aurora Suites and Pavilion - Subic, conveniently located near Harbor Point and Subic Bay Convention Center. Revel in the comfort of air-conditioned rooms with modern amenities such as a flat-screen TV, minibar, and private balcony.

Convenient Services
Enjoy the convenience of a 24-hour front desk, concierge service, and free WiFi throughout the property. Guests can also indulge in delicious meals at the on-site restaurant and make use of the free private parking.

Family-Friendly Environment
Ideal for families, this 4-star hotel offers spacious family rooms and ensures a relaxing stay with complimentary bed linen and towels. Create unforgettable memories at The Aurora Suites and Pavilion - Subic.

Book now for a delightful stay at The Aurora Suites and Pavilion - Subic!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 277 reviews
Cleanliness: 8.81
Service: 8.98
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 8.78
J
Jan couple cz
10
2026-03-12 via Nuitee
W
Wen Han family_with_children tw
9
小朋友設施少,設備舊一點,但地點真的不錯。
Pros:

櫃檯很棒會幫很多忙,住宿地點很不錯,離victory line蘇比克站下車店近,當然就等於離mall近,我們幾乎都在那解決晚餐,也離海邊近,有水上活動小孩可以玩沙。每天早餐都不一樣,很用心。

Cons:

有些設備舊一點點,門縫很大,但不影響使用。小孩(一歲、四歲)都算人頭需要付費。

2026-03-12 via Nuitee
L
Lucky Chang couple tw
9
Good but a little bit expensive
Pros:

Rooftop swimming pool

Cons:

Bad soundproofing, ineffective shower partition

2026-03-02 via Nuitee
B
Bianca family_with_children ph
10
A great location to stay with family
Pros:

We really had a great time staying in this hotel. It was a great location and is near to the starting line of the race that I joined. The staffs are very accommodating and friendly.

The highlight of our stay is the connecting rooms that we had. I requested it upon booking and they granted it.

Thank you so much and we will come back again soon!

2026-03-02 via Nuitee
D
Donna family_with_children ph
8
ok
Pros:

I didn't have breakfast there

Cons:

limited parking space

2026-03-01 via Nuitee
C
Clarisse family_with_children us
10
Pros:

It would be nice if hotel offer local food specially during breakfast. Hotel Guest that comes to visit the place craves for such food.
Thank you

Cons:

The buffet spread was so limited and nothing fancied our palate

2026-02-27 via Nuitee
C
Christopher couple be
8
Recommended, though communication needs a slight push.
Pros:

All was perfect. Clean and spacious room, modern and slick design.
Friendly and helpful staff.
Lunch on the ground floor restaurant was tasty!

Cons:

We ordered a ride going from Subic to Pangasinan, and confirmed a fixed price with the reception the day before departure. Unfortunately the staff at the reception bumped up the price +2500 PHP last minute, telling us "these are the day rates", despite our previous confirmation.

Breakfast options were limited.

2026-02-27 via Nuitee
C
Charmaine family_with_children ph
8
2026-02-26 via Nuitee
E
elizabeth extended_group gb
9
2026-02-23 via Nuitee
T
Tara extended_group ie
8
2026-02-23 via Nuitee
O
Ouimet family_with_children us
10
Pros:

I highly recommend it

Cons:

The room for very comfortable and very clean

2026-02-09 via Nuitee
M
Marie couple ph
2
2026-01-25 via Nuitee
P
Patrick couple ca
3
NA
Pros:

Location

Cons:

NA

2026-01-24 via Nuitee
J
James family_with_children cy
5
2026-01-21 via Nuitee
G
George couple gr
10
Best Hotel in Subic!
Pros:

Our best stay in the Philippines! The best and staff so far!
Everyone was super professional, and the hotel was comfortable, secure, and clean.

Cons:

The only detail we didn't like was that the breakfast provided only Filipino cuisine.
It would be a good idea to also offer some Western dishes, as most Western tourists can't eat rice and sweet foods every day.

2026-01-19 via Nuitee
Q
Quency family_with_children us
10
2026-01-16 via Nuitee
G
Graham couple gb
9
2026-01-12 via Nuitee
E
Edward family_with_children ph
10
2026-01-10 via Nuitee
C
Corazon couple ph
9
For an overnight stay, it was worth the price
Pros:

Quiet, comfortable place, deserving of 4 stars

Cons:

No available boutique nor small shop to buy souvenirs

2026-01-09 via Nuitee
J
Jennifer extended_group ph
5
It was not too bad but it was not good in a lot of ways.
Pros:

The beds are comfortable the staff are somewhat kind

Cons:

The toilet sink was clogged. The toilet was only 40% clean. The whole room itself was 60% clean. You can really see that the towels are old and stained, white towel that became darkwhite. Towels are probably not properly washed. There were also stains on the pillow cases. The swimming pool has no heater so it was really freezing cold, considering it is located on an open rooftop. Almost feels like they dont want you to use the pool. Also be aware that the hotel is not close to tourist spots. So its important that you have your own car the whole time. Falls 1.5 hour away. Inflatable 10min away by car. And the public transpo is not easy access.

2026-01-09 via Nuitee