Uptown Chinatown

Hotels
7.7 (382 reviews)
64 Jalan Sultan , Kuala Lumpur , my

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Cashless payment available
Contactless check-in/check-out
Invoice provided
CCTV outside property
24-hour security
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Review Highlights

Pros:
Great location
Helpful staff
Affordable rates
Cons:
Poor cleanliness
Room quality issues
Noise from neighboring rooms

Categories

Cleanliness
5.8
There were multiple complaints about cleanliness, especially dirty walls and smells in the rooms.
Service
8.3
Some reviews noted helpful staff although issues with automated check-in were mentioned.
Location
9.3
The location is consistently praised as being very convenient and close to restaurants and transport.
Room Quality
6.3
Mixed reviews about room quality, including issues with size and cleanliness.
Amenities
7.3
Basic amenities are provided, although some essential items like refrigerators are missing.
Value for Money
8.8
Guests feel the hotel offers reasonable prices for the location despite several complaints.
Food and Beverage
7.8
Food options nearby are good, but hotel breakfast isn't mentioned.
Overall Experience
8
The experience is generally satisfactory for budget travelers despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:01

Property Description

Convenient Location
Situated just 1.6 km from Berjaya Times Square, Uptown Chinatown offers easy access to popular attractions and transportation hubs like Starhill Gallery and Pavilion Kuala Lumpur.

Comfortable Accommodation
Guests can expect air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and private bathroom. Family rooms are also available for a cozy stay.

Helpful Staff
The 24-hour front desk staff, fluent in English and Malay, are ready to assist with any inquiries or requests during your stay.

To experience a comfortable stay with great accessibility in Kuala Lumpur, book your room at Uptown Chinatown now.

Check-in and check-out hours:

Location

Guest Reviews

7.7
Based on 382 reviews
Cleanliness: 5.8
Service: 8.3
Location: 9.3
Room Quality: 6.3
Amenities: 7.3
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 8
I
Ismael • solo_traveller • es
3
Pros:

Ubicación

Cons:

Estaba sucio, las sabanas con pelos, mucha humedad en la habitación y el wifi iba fatal. No merece el precio que se paga.

2026-01-30 • via Nuitee
A
ANDRE • solo_traveller • ch
10
2026-01-21 • via Nuitee
A
Abd Hakim • couple • my
8
2026-01-12 • via Nuitee
C
CHHAYANARIN
2
Pros:

Horrible and I refuse to check in - not safe for my family. Full Refund requested.

2026-01-10 • via Nuitee
W
Win Tun • couple • mm
1
Pros:

Location

Cons:

Everything else. No daily cleaning of room. No supply of drinking water. Dirty pillows.

2026-01-04 • via Nuitee
T
Tuyết • extended_group • vn
10
2025-12-30 • via Nuitee
A
Abd Hakim • couple • my
9
2025-11-16 • via Nuitee
F
Fu Meow • solo_traveller • sg
7
2025-11-14 • via Nuitee
F
Fu Meow • solo_traveller • sg
7
2025-11-14 • via Nuitee
P
Pietro • couple • it
8
2025-11-13 • via Nuitee
M
Mirza • couple • pk
5
2025-10-14 • via Nuitee
L
Lorena • solo_traveller • de
4
Pros:

Tolle Lage

Cons:

Kein Fenster, sehr Hellhörig, kein Personal zum Ansprechen, Klimaanlagen Bedienung war kaputt.

2025-10-12 • via Nuitee
L
Lim • extended_group • my
4
So so
Pros:

Room Smell Bad.. Smoking Smell..

2025-10-10 • via Nuitee
H
Hazel • solo_traveller • gb
5
it was passable for the price
Pros:

water and coffee supplied, kettle in the room, location was good, free wifi, staff helpful

Cons:

shower & room weren't very clean

2025-10-07 • via Nuitee
D
Doug • couple • us
7
Nice place
Pros:

Clean,cheap,good location for the most part.

Cons:

Too far from airport

2025-10-06 • via Nuitee
G
GILBERT • extended_group • my
6
Room 201, need to fix bathroom door lock. Need privacy during do routine in bathroom at the morning.
Pros:

Location

2025-10-04 • via Nuitee
M
Michel • solo_traveller • fr
4
Pros:

Hôtel dans le quartier touristique, propre

Cons:

Pas de réfrigérateur pour un hôtel dans un pays chaud; en 2025 c'est orienté vers les Clients ou c'est le propriétaire qui fait des économies d'équipement de base au cœur d'une ville moderne comme Kuala Lumpur ? Pas de chaines TV en anglais ou internationales. Le Propriétaire apprécie t il les touristes étrangers ? Un gros flacon de savon liquide (compo ??) dans la salle de bain, c'est tout. OK c'est un Hôtel de passage sans cœur.

2025-10-04 • via Nuitee
L
lloyd christopher • solo_traveller • ph
5
Still value for money and perfect location i still comeback
Pros:

Near everything close to restaurants And KK store thats their version of 7/11 however i dont like my room walls are dirty Curtains are sooo dirty as well.

Cons:

Walls in my room are sooo dirty Curtains is sooo dirty

2025-10-04 • via Nuitee
B
Blanca • couple • es
7
Correcte
Pros:

Ben situat a Chinatown. Ens van guardar els equipatges després de fer el check-out.

Cons:

No té finestra i molt insectes a l’habitació.

2025-10-01 • via Nuitee
N
NOR AZMAN • couple • my
5
2025-09-28 • via Nuitee