INNSiDE by Meliá Kuala Lumpur Cheras

Hotels
Innside by Melia
8.3 (1485 reviews)
N-G01, Ekocheras No 693 Batu 5 Jalan Cheras, , Kuala Lumpur , my

Paid
Children allowed

Facilities

Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious
Affordable
Convenient location
Friendly service
Cons:
Limited breakfast variety
Cleanliness issues

Categories

Cleanliness
7.51
Some reviews mention that the rooms could be cleaner and concerns over bathroom hygiene.
Service
8.98
Guests appreciated the responsive and friendly housekeeping staff, and exceptional service overall.
Location
9.02
Excellent location with easy access to public transport and shopping areas.
Room Quality
8.47
Rooms are described as nice, comfortable, and modern with good views.
Amenities
8
The hotel is stylish and eco-friendly, though breakfast variety is limited.
Value for Money
8.46
Described as affordable and worth the money based on overall experience.
Food and Beverage
7.51
Breakfast options are limited and not very appealing to some guests.
Overall Experience
8.48
Positive feedback noted on stay experience, with several guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:56

Property Description

Modern Amenities
INNSiDE by Meliá Kuala Lumpur boasts an outdoor swimming pool, fitness center, and concierge service, ensuring a comfortable stay for all guests.

Luxurious Rooms
Indulge in air-conditioned rooms with top-notch amenities such as minibar, flat-screen TV, and private bathrooms, providing a peaceful retreat after a day of exploring.

Convenient Location
Situated just minutes away from popular attractions like Berjaya Times Square and Starhill Gallery, INNSiDE by Meliá Kuala Lumpur offers a prime location for both leisure and business travelers.

Book your stay at INNSiDE by Meliá Kuala Lumpur now for an unforgettable experience in the heart of Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. All cots are subject to availability.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1485 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.48
A
Amani solo_traveller sa
10
2026-08-22 via Nuitee
S
Sergio family_with_children es
6
Buena habitación y ubicación regular, desayuno asiático.
Pros:

Limpieza, cama e instalaciones

Cons:

Ubicación, alejado. Desayuno para asiáticos.

2026-08-19 via Nuitee
B
Barry SP solo_traveller my
10
Pros:

The service, the staffs & environment
All is very helpful & customer friendly
It attached with mall, best part u just go down 1 level, its a massage service shop!
& Got to know from ur sales, Laili (should be) taht its also attach with MRT..
really convenient!

Cons:

The washroom..
Its glass, no lock & no soundproof at all...
If u cme wrh ur spause,no problem! But tof u stay wth ur colleagues, u need to control when u do ur "business" lol

2026-08-17 via Nuitee
J
Janny solo_traveller my
10
2026-08-16 via Nuitee
M
Min solo_traveller my
7
2026-08-11 via Nuitee
S
Saeed couple bh
10
V.good hotel.
Pros:

Located in a mall. Metro station.

Cons:

Far from city but close to metro staion

2026-08-11 via Nuitee
S
Saeed couple bh
10
V.good hotel
Pros:

Every thing was good.located in a mall.close to metro station.

Cons:

It is far from city but close to metro station.

2026-08-11 via Nuitee
C
Chen extended_group tw
4
Cons:

沒按照預定的房型 換房後又沒在第一時間說明情況 半夜又電話又按鈴 打擾睡眠

2026-08-10 via Nuitee
C
Caroline family_with_children nl
9
Fijne hotel met heerlijk zwembad net buiten centrum
Pros:

Lekker zwembad met bedjes. Mooi schoon hotel met prima kamers.
Fijne gym met goede voorzieningen. Aziatisch ontbijt.
Vriendelijk personeel. Locatie van het hotel iets buiten het centrum maar prima te bereiken met taxi.
Aangrenzend winkelcentrum is vrij modern.

Cons:

Badkamermeubel niet groot en douche/toilet afgeschermd door glas

2026-08-10 via Nuitee
T
Thi Thuy Phuong solo_traveller au
10
Pros:

Great Location & Wonderful Staff

I had a lovely stay at INNSiDE by Meliá Kuala Lumpur. The staff were incredibly nice, friendly and professional, and their service really made my stay enjoyable. The housekeeping team was also very efficient and did a great job.

The hotel is in a great location, making it convenient to get around and explore Kuala Lumpur.

There are just a couple of areas that I feel could be improved. The buffet breakfast could use some attention, particularly with the variety and overall quality. Also, the toilet floor area in the bathroom needs a more thorough clean, including bleaching, and the drainage needs to be unclogged.

These are small things that could easily be addressed. Other than that, I really enjoyed my stay and would happily recommend the hotel.

Cons:

Buffet needs to have more options

2026-08-10 via Nuitee
S
Souad family_with_children fr
1
2026-08-09 via Nuitee
K
Kim Wen extended_group my
8
2026-08-09 via Nuitee
T
Thomas solo_traveller sg
8
2026-08-07 via Nuitee
A
Azar solo_traveller au
7
2026-08-05 via Nuitee
N
Nur couple my
7
2026-08-05 via Nuitee
S
Sherli solo_traveller sg
10
A relaxing stay
Pros:

The staff are helpful especially Mr Chong at front desk. He's attentive to my requests and questions and cheerful person. The room is comfortable with amenities provided. A nice and quiet place to wind down after a hectic day out. Near to a mall with food options and a supermarket for snacks and drinks. Overall a surprising and wonderful stay.

Cons:

Maybe a clothe line in bathroom for swimming clothes as there is no place to dry them.

2026-08-04 via Nuitee
E
elena couple es
10
totalmente recomendable
Pros:

habitación super amplia, con buenas vistas, cama king size comodísima con sábanas de calidad., frigo, cafetera nesspreso, secador, baño limpio, ducha amplia y caliente. muy tranquila y silenciosa. desayuno riquísimo si te gusta la comida asiática. Nos alojamos la noche de llegada a Malasia, y tuvimos un sueño totalmente reparador. personal amable y eficiente. la piscina es súper agradable. muy cerca en grab de la estación de autobuses.

Cons:

todo excelente, superó nuestras expectativas

2026-08-03 via Nuitee
M
Mark couple my
8
2026-08-03 via Nuitee
N
NUR SYAHIDA couple my
10
2026-08-03 via Nuitee
T
Thai Hoe solo_traveller my
5
2026-08-02 via Nuitee