INNSiDE by Meliá Kuala Lumpur Cheras

Hotels
•
Innside by Melia
8.3 (1461 reviews)
N-G01, Ekocheras No 693 Batu 5 Jalan Cheras, , Kuala Lumpur , my

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Children allowed

Facilities

Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Laundry
Luggage storage
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Review Highlights

Pros:
Spacious
Affordable
Convenient location
Friendly service
Cons:
Limited breakfast variety
Cleanliness issues

Categories

Cleanliness
7.51
Some reviews mention that the rooms could be cleaner and concerns over bathroom hygiene.
Service
8.98
Guests appreciated the responsive and friendly housekeeping staff, and exceptional service overall.
Location
9.02
Excellent location with easy access to public transport and shopping areas.
Room Quality
8.47
Rooms are described as nice, comfortable, and modern with good views.
Amenities
8
The hotel is stylish and eco-friendly, though breakfast variety is limited.
Value for Money
8.46
Described as affordable and worth the money based on overall experience.
Food and Beverage
7.51
Breakfast options are limited and not very appealing to some guests.
Overall Experience
8.48
Positive feedback noted on stay experience, with several guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:56

Property Description

Modern Amenities
INNSiDE by Meliá Kuala Lumpur boasts an outdoor swimming pool, fitness center, and concierge service, ensuring a comfortable stay for all guests.

Luxurious Rooms
Indulge in air-conditioned rooms with top-notch amenities such as minibar, flat-screen TV, and private bathrooms, providing a peaceful retreat after a day of exploring.

Convenient Location
Situated just minutes away from popular attractions like Berjaya Times Square and Starhill Gallery, INNSiDE by Meliá Kuala Lumpur offers a prime location for both leisure and business travelers.

Book your stay at INNSiDE by Meliá Kuala Lumpur now for an unforgettable experience in the heart of Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. All cots are subject to availability.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1461 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.48
C
Chia • solo_traveller • my
10
2026-07-24 • via Nuitee
F
Fernández • solo_traveller • es
9
Pros:

Comodidad de las camas, personal amable y atento.

Cons:

Ubicación un poco alejado del centro, aunque tiene una parada de metro muy cerca. Desayuno con poca oferta para los occidentales.

2026-07-24 • via Nuitee
C
CHIAWOON • solo_traveller • my
9
Generally good
Pros:

Location

Cons:

None

2026-07-22 • via Nuitee
Y
Youssef • family_with_children • fr
7
Hotel, franchement au top molle au centre commercial, juste à côté
Pros:

Franchement Hotel, qui respecte les normes hôtellerie

Cons:

La propreté

2026-07-21 • via Nuitee
M
Meritxell • couple • es
9
2026-07-21 • via Nuitee
A
ABDULMAJEED • couple • sa
1
غرفة صغيرة جدا جدا و خدمة التنظيف سيئة للغاية و الموظفون غير متعاونين طلبتهم سرير لطفلي (المتنقل)يقولي لازم ادفع على الك
2026-07-20 • via Nuitee
Q
Qamarol • couple • my
10
2026-07-19 • via Nuitee
Q
Qamarol • couple • my
10
2026-07-19 • via Nuitee
N
Nur Afiq • solo_traveller • my
10
2026-07-18 • via Nuitee
F
Faisal • couple • om
10
2026-07-18 • via Nuitee
V
vincent • family_with_children • fr
4
Triste, laid, excentré.
Pros:

La literie est confortable, le personnel est souriant

Cons:

L’hôtel est situé dans un quartier déprimant et loin de tout. Les chambres sont fonctionnelles, relativement petites et n’ont rien d’un 4 étoiles. Le petit déjeuner n’offre aucune option européenne. Les chambres sont très mal insonorisées: réveillé à 5:30 heures par les voisins au téléphone. C’est bruyant.

2026-07-17 • via Nuitee
T
tracey • couple • gb
10
2026-07-16 • via Nuitee
L
Lay Ting • solo_traveller • my
8
2026-07-14 • via Nuitee
P
Pei Pei • extended_group • my
10
2026-07-14 • via Nuitee
C
Cheok • extended_group • my
5
Pros:

Location & the dyson hair dryer

Cons:

We chose this property because of its location, which very convenient for my trip. However, there are a few areas that could be improved:
The water heater was inconsistent, with the water temperature keep changing during use.
The toilet flushing system was weak and often required several flushes after each use.
The twin beds were smaller than expected and not very comfortable for two adults.
The breakfast was disappointing with limited variety and quality that did not meet expectations.

2026-07-13 • via Nuitee
S
Serik • solo_traveller • kz
8
Pros:

Расположение, виды, матрас, номер малюсенький.

Cons:

Питание очень скудное.

2026-07-12 • via Nuitee
W
Wessam • solo_traveller • ae
10
Excellent experience, the hotel is connected to a mall which makes it very convenient. The breakfast restaurant staff ar
Pros:

The location is excellent! Very convenient.

Cons:

I believe the rooms are a bit tight

2026-07-11 • via Nuitee
I
Ilias • couple • my
7
2026-07-08 • via Nuitee
L
LIEW • couple • my
8
很不错的，会再来
Pros:

床很舒适，地理位置优越，只需下楼就能解决所有。早餐虽然选择不多，但是也很足够了。我看到很多人拿炸鸡，自助餐厅的炸鸡很快被抢光，一添加就有人去拿，可以看得出很受欢迎😂 汤粉的味道很不错，我家长辈说回味小时候的那种味道。

Cons:

当天的意大利面是臭酸了，不清楚是白酱问题还是面问题，一入口就吐掉了，嘴巴很重的酸味，完全不能入口，所以当时放置一边了。

2026-07-07 • via Nuitee
K
Ka Ho • solo_traveller • hk
9
2026-07-06 • via Nuitee