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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Smoke alarms
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Key access
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Exercise/lap pool
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Covered parking
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Garage
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Swimming nearby
Review Highlights
Categories
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Property Description
Prime Location
Tucked in Kuala Lumpur, just a stone's throw away from Putra World Trade Centre and Petronas Twin Towers.
Luxurious Amenities
Enjoy a dip in the outdoor swimming pool, work out at the fitness centre, or savor delectable meals at the on-site restaurant.
Convenient Services
Benefit from private parking, free WiFi, room service, and a welcoming 24-hour front desk.
Ready to experience luxury and convenience in the heart of Kuala Lumpur? Book IDEAS Kuala Lumpur now for an unforgettable stay!
A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for MYR 150 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Clean room, helpful staff, breakfast is excellent
spread a lot dan delicious
parking
Overall internal facilities are satisfactory.
Parking is quite narrow and limited.
I gave 3 stars for this supposedly 4 star hotel, due to mixed feelings about the experience. The cost was RM212 for 1 night for a couple, with breakfast and parking included, so the low cost covers the minor deficiencies.
Finding how to park was confusing, requiring double-parking to ask the outdoor attendants, then find the way to the carpark, and use the intercom to request a buggy ride to reception.
On arrival, the door attendants didn’t assist with the luggage up the stairs to the reception area (they did on departure). Check-in was quite satisfactory, although a RM100 deposit was taken (not sure why…).
The room itself (16th Floor) was spacious and comfortable. Except the pillows were the usual ‘high and rock-hard’ Malaysian hotel offering – I really missed the ‘pillow menu’ options at a recent stay at an Accor hotel. The bed side-lights are deceptively well hidden, but are there. The charging ports on both sides of the bed and on the desk area were a nice touch.
Wifi was slow, but did work. The bathroom was small and poorly designed (the shower screen is not wide enough, so water splashes onto the main floor area), but was clean and functional. No spare toilet tissue was provided.
As has been my invariable experience in Malaysia, the hotel mini-bar fridge is just there to ‘tick the box’ as regards required facilities. They invariably have missing or (in this case) no internal fridge shelving, which severely limits what they can be used for – in this case I had just enough space (when I switched the fridge on) to store my insulin and re-freeze my insulin transport-storage packs for my onward travel.
As is also invariable in Malaysia (hotels, restaurants, cafes etc), only sugar is provided in the room and at breakfast, no artificial sweetener – again for diabetics, take your own Equal.
I was astounded (given this claims to be a 4 star hotel) that a request for additional towels prompted a response that they would cost RM20 each – ie 40% of the cost of the whole stay, had we said ‘yes’!
Breakfast was excellent, both for Asians and Westerners. Apart from the aforementioned lack of non-sugar sweetener, my only issue was that the (same) 4 coffee options on the two coffee machines gave ‘black’ coffee only (ie no late/ cappuccino), so that required a walk to the breakfast cereal section to use fresh milk in the black coffee.
A ‘good’ but not outstanding stay in a well-located hotel that delivers slightly more than the modest price charged. 3 stars instead of 4 because the personal service/ attention to detail expected in 4 star hotels was absent.
the noise from karaoke disturb me all night
Good
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