Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Ironing service
Hot tub/Jacuzzi
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cleanliness issues
Non-functioning amenities
Rude service from specific staff

Categories

Cleanliness
5.25
Several reviews highlighted issues with cleanliness, including unclean rooms and problems related to dirt and insects.
Service
7.75
Mixed feedback on service; while some appreciated helpful staff, others reported rude interactions.
Location
8.25
Many reviews mentioned the good location, being near main roads which is convenient.
Room Quality
6.25
Complaints regarding room facilities, like non-functioning TVs, were common.
Amenities
6.25
Several mentions of broken amenities and lack of cleanliness in provided items.
Value for Money
7.75
Some reviews noted that despite issues, the price is reasonable for what is offered.
Food and Beverage
7.25
No significant comments were made about food and beverage services.
Overall Experience
7.25
Guests had mixed feelings, with some expressing satisfaction while others noted several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:13

Property Description

Modern Rooms with Amenities
Experience comfort and style in our air-conditioned rooms equipped with flat-screen TVs, free toiletries, and cozy seating areas.

Convenient Services
Enjoy complimentary WiFi, room service, and a 24-hour front desk for all your needs during your stay with us.

Ideal Location
Located just 7.7 km from Perhentian Kuala Neruh, our hotel in Jerantut is the perfect choice for travelers looking for convenience and comfort.

Book now for a memorable stay at SY JERANTUT HOTEL and make the most of your trip!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 563 reviews
Cleanliness: 5.25
Service: 7.75
Location: 8.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 7.25
K
ken • solo_traveller • my
6
Pros:

But room very clean, sleep sweetly

Cons:

Heather no hot, and connected WiFi very poor, always disconnected, TV also disconnected channels, hope can improve.

2026-05-06 • via Nuitee
J
jamilah awang • extended_group • my
2
Not a good stay
Pros:

Location ok

Cons:

There is a tv remote control with no batteries same to mytv remote control also no batteries. My room full with black ants

2026-05-06 • via Nuitee
M
Mohammad • extended_group • my
8
2026-05-03 • via Nuitee
E
Eqa • extended_group • my
10
2026-05-02 • via Nuitee
H
Hamka • extended_group • my
7
Pros:

clean and friendly staff

Cons:

lottt of stairsss

2026-04-30 • via Nuitee
M
Mohd • couple • my
10
Pros:

Bilik bersih..wangi selesa…

2026-04-29 • via Nuitee
S
SITI • couple • my
2
2026-04-25 • via Nuitee
M
Megat • solo_traveller • my
10
2026-04-25 • via Nuitee
I
Intan • solo_traveller • my
8
2026-04-25 • via Nuitee
N
Noreen • couple • my
10
2026-04-23 • via Nuitee
A
abbas • solo_traveller • my
10
2026-04-20 • via Nuitee
7
7777 • solo_traveller • my
8
2026-04-17 • via Nuitee
R
Rudi Reds • solo_traveller • my
7
2026-04-15 • via Nuitee
Y
Yves • solo_traveller • gb
6
2026-04-14 • via Nuitee
S
Siti • solo_traveller • my
10
2026-04-14 • via Nuitee
S
saiful • couple • my
9
2026-04-12 • via Nuitee
D
Detlev • solo_traveller • de
9
Schönes geräumiges Zimmer etwas außerhalb der Stadt
Pros:

Meine Malaysia-Erfahrung ist noch relativ gering - dieses ist erst das 4. Hotel dieser Preisklasse, welches von mir genutzt wurde.
Im Vergleich sticht mein Zimmer hier auf jeden Fall positiv hervor - während die anderen 3 Zimmer eher klein (teilweise sogar beengt) wirkten, ist dieses Zimmer richtig geräumig, sauber und zweckmäßig ausgestattet.
Es gab ein großes Fenster, welches für viel natürliches Licht und Frischluft sorgte.
Bisher habe ich 6 Hotel-Gebühren, Abgaben und Steuern kennengelernt - einige davon tauchen bereits im Buchungsprozess auf, andere werden erst beim Chck-In erhoben.
Ein schneller Vergleich ist so nicht möglich.
Zeigt eine Buchungsplattform 54 RM an, können daraus beim Check-In durchaus 90 geworden sein.
Das scheint (in unterschiedlichem Maßen) von allen Hotels so gehandhabt zu werden.

Cons:

Dieses Hotel hat zusätzlich einen Weg gefunden, sich einer - von den Buchungsplattformen eingestellten - Sonderpreis-Folgebuchung zu erwehren:
Es werden Online-Folgebuchungen ausgeschlossen, was dazu führt, dass man entweder mit seinem Gepäck bis 12 pm auscheckt und nach 2 pm wieder eincheckt oder die Spätaucheck-Gebühr von 30 Ringgit zahlt.
Wie schon in Indien, muss und werde ich nach und nach diese Tricks kennen und zu berücksichtigen lernen.

2026-04-03 • via Nuitee
T
Tengku • solo_traveller • my
8
2026-03-31 • via Nuitee
I
Iman • family_with_children • my
4
Pros:

Location

Cons:

1) Toilet
i. stinks of urine
ii. low water pressure
iii. broken faucet
2) Room tv set for display only

2026-03-22 • via Nuitee
J
Jay • couple • my
8
Pros:

On the way to TN

Cons:

Dusty floor

2026-03-20 • via Nuitee