Radisson Hotel Casablanca Gauthier La Citadelle

Hotels
•
Radisson
8.8 (1803 reviews)
Angle Boulevard Brahim Roudani & Rue Abou Al Faïd Al Masri , Casablanca , ma

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Good location
Comfortable rooms
Cons:
Issues with locker and check-in process
Limited gym and pool options

Categories

Cleanliness
8.7
Generally mentioned as clean with some comments on room maintenance.
Service
9.2
Staff are frequently praised for their hospitality and attentiveness.
Location
9.2
Convenient location with access to restaurants and bars.
Room Quality
8.2
Rooms praised for comfort but noted for issues with pillows.
Amenities
8.7
Amenities mentioned positively with slight criticisms on gym and pool size.
Value for Money
8.7
Overall good value based on the offerings and location.
Food and Beverage
8.7
Good breakfast quality, minor suggestions for improvement.
Overall Experience
9
Overall very positive experience with noted issues managed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:21

Property Description

Luxurious Accommodation
Discover our elegantly appointed rooms with modern amenities and stunning city views.

Dining Excellence
Indulge in a culinary journey at our restaurant offering a variety of Mediterranean and Moroccan dishes.

Relaxation and Convenience
Unwind by the outdoor swimming pool, stroll through the garden, or enjoy the convenience of our concierge and currency exchange services.

Experience comfort and luxury at Radisson Hotel Casablanca Gauthier La Citadelle. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1803 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
N
Nasreddine • family_with_children • ch
9
The staff were exceptional, highly attentive, and always responsive to guests' needs.
Pros:

Following our complaint regarding the loud music on the terrace after the agreed quiet hours, Mehdi responded very quickly and handled the situation professionally. He took our concerns seriously and promptly resolved the issue to our satisfaction. We greatly appreciated his responsiveness and commitment to ensuring our comfort.

Cons:

Almost one hour before the official closing time of the swimming pool, a member of the staff refused to allow my child to swim. The only reason given was that everything had already been put away and that the staff were preparing for the evening service at the restaurant and terrace.
I found this disappointing, as the pool was still officially open and guests should have been able to use the facilities until the stated closing time. It is frustrating to be denied access to a service that was still available according to the published schedule.

2026-05-30 • via Nuitee
M
Mutaz • couple • ae
10
2026-05-30 • via Nuitee
C
cem • couple • tr
10
Konumu ve kahvaltısı çok iyi
Pros:

Her şey mükemmel

2026-05-30 • via Nuitee
A
Adil • extended_group • ae
10
Pros:

Location and the reception were very respectful.

Cons:

The bliss bar.

2026-05-29 • via Nuitee
S
Safae • solo_traveller • ma
8
Très bien dans l’ensemble
Pros:

Propreté
Emplacement
Le personnel du restaurant
Et la cuisine

Cons:

Le personnel de l’accueil était vraiment désagréable
Le rooftop Bliss était très sale. Il y avait des ordures et les déchets de cigarette partout

2026-05-29 • via Nuitee
M
Muhamet • couple • ch
10
2026-05-29 • via Nuitee
M
Mosunmola • couple • ie
10
Everything was perfect
Pros:

Everything

Cons:

Nothing

2026-05-28 • via Nuitee
A
Ahmed • couple • ma
7
2026-05-26 • via Nuitee
E
Eve • couple • gb
10
2026-05-26 • via Nuitee
J
José • solo_traveller • pt
10
Pros:

Funcionários

Cons:

Nada

2026-05-25 • via Nuitee
S
Samir • couple • de
8
2026-05-25 • via Nuitee
N
Niels • solo_traveller • nl
10
Relext, netjes mooi Rooftop, lekker restaurant.
Pros:

Aardige mensen, nette kamer. Goed ontbijt.
Mooi rooftop

2026-05-24 • via Nuitee
N
Nasreddine • family_with_children • ch
9
Bon, même très bon reviendra dés que possible, personnellement TOP
Pros:

Personnels, propreté emplacement et la réactivité du personnel au désire des clients, restaurant au top,

Cons:

La music tard le soir surtout pour les étages d’en haut, qui proviennent du restaurant du top, mais la réaction de Mahdi nous sauver la nuit car il a exigé l’arrêt de la Musique à temps le soir

2026-05-24 • via Nuitee
S
Shamaileh • solo_traveller • ae
9
Pros:

Staff

2026-05-24 • via Nuitee
J
Jamal • solo_traveller • de
9
2026-05-23 • via Nuitee
J
Jamal • solo_traveller • de
9
2026-05-23 • via Nuitee
Роман • family_with_children • ru
10
2026-05-23 • via Nuitee
M
Mohamed • couple • ma
9
2026-05-22 • via Nuitee
Y
Yassine • solo_traveller • ma
10
2026-05-21 • via Nuitee
Y
Yassine • solo_traveller • ma
10
2026-05-20 • via Nuitee