Wings by Croske Resort Langkawi

Hotels
8.4 (4930 reviews)
Jalan LIMA, Padang Matsirat, 07100 Jalan Pantai Cenang, Langkawi, Kedah Malaysia , Pantai Cenang , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Spacious and generally clean rooms
Great amenities like the pool
Cons:
Cleanliness and maintenance issues
Old furniture and property
Breakfast quality needs improvement

Categories

Cleanliness
7.98
Some reviews highlighted cleanliness positively, but issues were noted with maintenance and old facilities.
Service
9.45
Guests frequently praised the friendly and attentive service from staff.
Location
8.49
Convenient to the airport, though some mentioned the need for transportation to other areas.
Room Quality
7.94
Rooms are spacious and generally well-regarded, but comments about old furniture impacted the score.
Amenities
8.97
Facilities such as the swimming pool and availability of tours were positively noted.
Value for Money
7.93
Mixed sentiments due to pricing against the quality and age of the hotel.
Food and Beverage
7.98
Breakfast quality received criticism, indicating room for improvement in this area.
Overall Experience
8.45
Overall a good experience but with noted shortcomings that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:48

Property Description

Luxurious Accommodations
Indulge in spacious rooms with stunning city views, modern amenities, and comfortable seating areas for the ultimate relaxation during your stay.

Dining Options
Savor a delightful culinary experience with a variety of buffet, continental, American, Chinese, and British cuisine at our on-site restaurant. Special dietary requests are accommodated with vegetarian, halal, and vegan options available.

Leisure Facilities
Unwind and soak up the sun at our outdoor swimming pool, stay active in the fitness centre, or enjoy some evening entertainment. The kids' club ensures that your little ones have an enjoyable time too.

Book now to experience the perfect blend of luxury and comfort at Wings by Croske Resort Langkawi.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Heritage Charges (Caj Warisan) will be changed to RM5 per room, per day starting 1st January 2025 onwards and are applicable to all 4-star hotels and resorts.

For Prestigious Events, a charge of RM10 per night will apply during Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman, and Oceanman Malaysia.

'Guests who book the Santapan Kampung room type are entitled to a local buffet dinner featuring traditional Malaysian cuisine during the fasting month.

Half Board Dinner is provided as a set menu and is applicable only for the number of paid guests included in the reservation.'Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 4930 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.45
M
Malvin solo_traveller th
1
Pros:

The pool was great fun for the kids, and they even had TV screens showing the World Cup, which made the experience even more enjoyable.

Cons:

Our experience at this hotel was extremely disappointing overall.

The lifts stopped working for at least two mornings during our stay, forcing us to use the stairs. Unfortunately, the handrails were badly rusted, and my youngest daughter ended up cutting herself on one. As a result, we had to visit a clinic for a tetanus jab once we returned home.

The situation by the pool was equally frustrating. The staff were very rude and initially refused to give us four towels, despite there being four of us booked into the room. I had to show our reservation as proof, even though we were already checked in. This felt unnecessary and came across as a power trip, especially since we had been given four towels the previous day without any issue.

Cleanliness was another major concern. Our room was not properly cleaned during our stay—staff would simply make the bed and leave. The area under the rug was full of sand and dirt. It was only after we complained that proper cleaning was done, and even then, it was the day before we were due to leave.

The condition of the corridors was also questionable. The carpets appeared dark, but on closer inspection, it seemed the lighting was dim to hide dirt. We never once saw anyone cleaning the hallways.

On a positive note, the reception staff were excellent and demonstrated what true customer service should look like.

However, due to the numerous issues we encountered, I would not return to this hotel.

2026-08-08 via Nuitee
S
Sjaahien family_with_children nl
8
Heerlijk zwembad en mooi groot resort
Pros:

Zwembad is heerlijk.

Cons:

De kamers zijn klein. Zogenaamd zijn kinderen gratis maar wil je een extra bed voor ze dan kost dat veel geld. Ook bij ontbijt wordt moeilijk gedaan en willen ze dat je bij betaalt. Ontbijt is ruime keuze maar cakejes en pastries niet erg lekker. Lokaal eten en indiaas best flauw van smaak. En elke dag bijna zelfde. We hadden 4 persoonskamer maar elke dag kreeg ik maar 2. Het is naast vliegveld. Best ver van centrale plekken in Langkawi

2026-08-08 via Nuitee
G
Gareth solo_traveller gb
8
Pros:

Close to airport [5 minute walk]
Couldn't hear planes at night
Huge pool
Always sun loungers available
Excellent breakfast
Would stay here again [ a bit isolated but grabs are cheap]
Huge lobby area

Cons:

Mixed feelings about evening meals.
Rugs in rooms

2026-08-08 via Nuitee
M
Muhd family_with_children my
1
2026-08-08 via Nuitee
A
annu solo_traveller in
5
Pros:

Swimming pool area was good and clean...
Breakfast buffet was good...

Cons:

Had to get my room changed as it was smelling of mold...
Windows were not clean it had water marks.
The toilets near the swimming pool area were not clean and the flush was broken...

2026-08-08 via Nuitee
S
Sara Hassan solo_traveller sa
9
Pros:

Design
Frunther

Cons:

Less near by mini Market

2026-08-08 via Nuitee
S
Shaila family_with_children gb
10
2026-08-08 via Nuitee
S
Sima solo_traveller be
9
Pros:

Top

2026-08-08 via Nuitee
S
Sara family_with_children be
4
Cons:

Eten niet vers, oude kamers, ontbijtzaal onderbemand en onhygiënisch

2026-08-07 via Nuitee
S
Sana family_with_children fr
5
2026-08-07 via Nuitee
H
hafid family_with_children fr
5
Déçu mais le prix reste tout de même correct
Pros:

Proche de l’aéroport

Cons:

La propreté , le petit déjeuner , le ménage pas fait ou fait après avoir demander à plusieurs reprises

2026-08-07 via Nuitee
J
Junaid family_with_children ae
7
2026-08-07 via Nuitee
A
Anes extended_group fr
8
2026-08-06 via Nuitee
M
Muhammad family_with_children pk
8
Pros:

It was an amazing resort with good swimming pool . Rooms were comfortable too. Breakfast was amazing.

Cons:

It was slightly far from the Cenang Beach . As in 10-15 mins from Grab. Also everytime you need to ask something from reception/room service there wasnt an extension line. You had to WhatsApp them.

2026-08-06 via Nuitee
L
LOUDINI NASSER solo_traveller dz
10
Pros:

La piscine

2026-08-06 via Nuitee
K
Kobida extended_group us
10
2026-08-06 via Nuitee
M
MSHasan solo_traveller pk
8
Memorable Stay
Pros:

The convenient location, situated so close to the airport, is a definite advantage for travelers. The staff members demonstrated exceptional support throughout the stay. Guests will find the pool area to be impressively spacious. Children particularly enjoyed the engaging activities provided. Overall, this establishment offers a welcoming and enjoyable experience.

Cons:

Would be great to focus on room / bathroom renovations.

2026-08-06 via Nuitee
I
Ilham family_with_children fr
10
Top
Pros:

Tout était super !!!
Propreté espace des chambres la très grande piscine ouverte de 7h à 1 h du matin
Le calme
Vraiment top
À noter que l’hôtel est littéralement au pied de l’aéroport mais pas de désagrément par rapport au bruit
L’hôtel est à 10/15mn de la plage de pantai cenang
Les Grabs sont dispo à n’importe quelle heure
Et finalement j’ai préférais être au calme dans mon hôtel qu au centre des animations

Cons:

Le petit déjeuner était varié mais l’organisation était désastreuse !!!!!
Vraiment absolument à revoir avec les équipes !!!

2026-08-06 via Nuitee
L
Lazreg solo_traveller sa
9
Pros:

نظافة ، الموقع ، الاثات ممتاز

Cons:

السعر مرتفع

2026-08-05 via Nuitee
R
Rezouane solo_traveller fr
10
Magnifique Resort
Pros:

Excellent Resort

2026-08-05 via Nuitee