Ridge Service Suite At Times Square

Hotels
Independent
8 (294 reviews)
No 1 Jalan Imbi , Kuala Lumpur , MY

Facilities

Fitness facilities
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Elevator
Fitness facilities
ATM/banking
Shopping on site
See all facilities

Review Highlights

Pros:
Convenient location
Attentive service
Cons:
Dirty facilities
Poor room maintenance

Categories

Cleanliness
6.5
Multiple reviews mentioned dirty walls, dusty surfaces, and poor overall cleanliness.
Service
8.5
Generally helpful staff, but some negative interactions reported.
Location
9.5
Guests appreciated the convenient location near shops and amenities.
Room Quality
7
Several complaints about old and poorly maintained rooms.
Amenities
8
Some amenities were appreciated, but significant issues with air conditioning and supplies were noted.
Value for Money
7.5
Mixed feelings on value, with some dissatisfaction expressed concerning pricing adjustments.
Food and Beverage
8.5
On-site food options were convenient but not significantly praised.
Overall Experience
8.5
Mixed experiences, with several positive aspects but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:56

Property Description

Luxurious Amenities
Indulge in 3 outdoor swimming pools, a sauna, and a fitness center for ultimate relaxation.

Dining and Entertainment
Savor a delicious meal at the on-site restaurant and unwind with a drink at the bar/lounge.

Convenient Facilities
Benefit from a business center, complimentary newspapers, and dry cleaning services, along with 5 meeting rooms for events.

Escape to luxury at Ridge Service Suite At Times Square in Kuala Lumpur. Book now for a memorable stay!

Important information:

* Pool access available from 6:00 AM to 10:00 PM.
* No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

See all policies

Location